ZipRecruiter

Log In

2

Full Time Amazon It Help Desk Jobs in Illinois (NOW HIRING)

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... Coordinates with Director of IT on ordering. - Coordinate with the Director of IT to maintain ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line ... Coordinates with Director of IT on ordering. - Coordinate with the Director of IT to maintain ...

Rural King Supply

IT Help Desk Support Tier I

Mattoon, IL · On-site

$15.75 - $16.50/hr

... Help Desk Support role works within the Rural King Information Technology support center is to diagnose and resolve hardware and software related issues. This includes answering questions for Rural ...

Rural King Supply

IT Help Desk Support Tier I

Mattoon, IL · On-site

$15.75 - $16.50/hr

... Help Desk Support role works within the Rural King Information Technology support center is to diagnose and resolve hardware and software related issues. This includes answering questions for Rural ...

Pae

IT Network Administrator

Lombard, IL

With your fantastic attention to detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

Pae

IT Network Administrator

Chicago, IL

With your fantastic attention to detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

Amentum

IT Network Administrator

Chicago, IL · On-site

With your fantastic attention to detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

Utilitra

IT Helpdesk Technician I

Edwardsville, IL · On-site

Responsibilities : • Serve as the first point of contact for IT support requests via phone, email, instant message, walk-ins, and the Help Desk ticketing system. • Facilitate the Help Desk ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

This is a full time permanent Help Desk Technician position. We are looking for well-rounded ... Qualifications: - 3+ years of information technology experience. - Experience working directly with ...

next page

Showing results 1-20

People also search for

All JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Illinois

Full Time Amazon It Help Desk information

Can you really work for Amazon from home?

Full Time Amazon IT Help Desk positions can often be performed remotely, depending on the company's policies and the specific role requirements. These jobs typically require strong technical skills, familiarity with remote communication tools, and sometimes specific certifications, but many customer support and technical roles are available for remote work.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are the most commonly searched types of Amazon It Help Desk jobs in Illinois? The most popular types of Amazon It Help Desk jobs in Illinois are:
What are popular job titles related to Full Time Amazon It Help Desk jobs in Illinois? For Full Time Amazon It Help Desk jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon It Help Desk jobs in Illinois look for? The top searched job categories for Full Time Amazon It Help Desk jobs in Illinois are:
What cities in Illinois are hiring for Full Time Amazon It Help Desk jobs? Cities in Illinois with the most Full Time Amazon It Help Desk job openings:
Full Time Amazon It Help Desk jobs near you

IT Assistant / Help Desk (Entry Level)

ACTS-Aviation Security

Des Plaines, IL

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market.  ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation.  ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an organizations information systems.

Salary $55,000 USD

Position Summary:The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.    Essential Duties and Responsibilities:
  • Provide helpdesk support for organization.
  • Organize resources so they are easy to locate.
  • Resolve customer issues with company products.
  • Answer other customer questions and offer them access to helpful resources.
  • Direct questions to the right department when needed.
  • Ensure customer satisfaction.
  • Manage all desk administrative duties.
  • Maintain accurate records of interactions with customers and recurring user problems.
  • Asist in MDM tasks, including application deployment, device profile and deployment.
  • Assist in vulnerability management.
  • Assist Manager IT in the development and execution of company technology strategy.
  • Work across the organization to identify and resolve technology challenges and opportunities.
  • Assist in SharePoint management.
Education:
  • Previous experience working as Help Desk clerk using remote support tools
  • High school graduate mandatory, college preferred
  • SSCM experience
  • Intune MDM experience
  • AAD / AD experience
  • MS Defender experience
  • Microsoft Desktop support experience
Work Experience:
  • Strong IT leadership experience (2-5 years)
Job Skills:
  • Strong written and verbal communication skills
  • Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
  • Interpersonal skills that function to create connections and positive experiences for customers
  • Technological skills specific to the company’s products and trouble-shooting practices
  • Patience with customers and ability to remain calm
  • Project management skills
  • Organizational abilities
Communication Skills:
  • Strong customer management and communication skills
  • Strong oral and written communication skills
  • Ability to communicate internally and externally with disparate
Certificates, Licenses and Registrations:
  • MS Certifications a plus
Travel:
  • Schedule flexibility ability to travel up to 10%
Environmental Requirements:
  • Most work performed in office
 

Benefits:

In addition to your base compensation, you will be eligible for the following additional benefits:

  • Two weeks of vacation annually, accrued per pay period.
  • Three floating holidays, accrued on January 1, April 1 and July 1 each year.
  • Five personal days, accrued on January 1st of each year, including X for the remainder of this year.
  • Retirement benefits including 401K and Roth programs with up to 4% employer match through Transamerica.
  • Subsidized Health, Dental and Vision Insurance after sixty (60) days of service offered through Unite HERE Health.
  • Free basic life insurance of $10,000 offered through MetLife.
  • Employee paid Supplemental Life and Disability Insurance offered through MetLife.
  • Employee Assistance Program offered through MetLife
  • Employee Discount Program offered through Perkspot.

Apply