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Fulfillment Assistant Jobs in Rochester, NY (NOW HIRING)

Amazon

Process Assistant

Rochester, NY · On-site

Process Assistants roles include production duties as needed: pick/pack orders, receive/stow ... Things to know about working in an Amazon Fulfillment Center: • We're committed to providing a ...

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How much do fulfillment assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for fulfillment assistant in Rochester, NY is $12.10, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $13.70 per hour, depending on experience, location, and employer.

What is a fulfillment assistant?

Fulfillment Assistants are professionals who help manage the process of preparing and shipping customer orders, typically in warehouses, distribution centers, or e-commerce companies. Their responsibilities often include picking and packing items, labeling packages, tracking inventory, and ensuring that orders are shipped accurately and on time. They may also assist with receiving incoming shipments and restocking shelves. Attention to detail and organizational skills are important in this role to ensure customer satisfaction and efficient operations.

What are the biggest challenges a fulfillment assistant faces during peak order periods?

During peak order periods, such as holidays or major sales, Fulfillment Assistants often encounter increased workloads and tight deadlines. Managing high volumes of orders while maintaining accuracy and efficiency can be demanding. It requires strong organizational skills, attention to detail, and effective communication with team members to ensure that customer expectations are met. Adapting quickly to shifting priorities and staying calm under pressure are important traits for success in this fast-paced environment.

What is the difference between Fulfillment Assistant vs Warehouse Associate?

AspectFulfillment AssistantWarehouse Associate
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; physical stamina
Work EnvironmentIndoor, office-like setting with packing and shipping tasksIndoor warehouse environment with physical labor
Industry UsageCommon in e-commerce and retail logisticsCommon in manufacturing, distribution centers, and retail

The Fulfillment Assistant and Warehouse Associate roles often overlap in logistics and shipping tasks. However, Fulfillment Assistants typically focus on packing, labeling, and order processing in a more office-like setting, while Warehouse Associates handle physical inventory movement and warehouse operations. Both roles are essential in supply chain operations but differ mainly in their work environment and specific responsibilities.

What are the key skills and qualifications needed to thrive as a fulfillment assistant, and why are they important?

To thrive as a Fulfillment Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are essential soft skills for excelling in this fast-paced environment. These abilities ensure accurate order processing, timely deliveries, and a smooth workflow within the fulfillment operation.
What are the most commonly searched types of Fulfillment jobs in Rochester, NY? The most popular types of Fulfillment jobs in Rochester, NY are:
What job categories do people searching Fulfillment Assistant jobs in Rochester, NY look for? The top searched job categories for Fulfillment Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Fulfillment Assistant jobs? Cities near Rochester, NY with the most Fulfillment Assistant job openings:
Fulfillment Assistant jobs near you

Process Assistant

Amazon.com Services LLC - A57

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Shift Description: Multiple openings available in all shifts
Department: Multiple openings available in all departments
The Amazon operations team is looking for Process Assistants with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Process Assistants roles include production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Process Assistants will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Things to know about working in an Amazon Fulfillment Center:
• We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.
• We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
• We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.
• You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)
• You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.
For this role, you will need to be:
• At least 18 years old, and authorized to work in the United States
• Able to work 40 hours/week, and overtime as required
• Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.
BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS- 2+ years of Microsoft Office products and applications experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits.


USA, NY, Rochester - 23.00 - 23.60 USD hourly

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