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Ft Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Ft Customer Service Representative information

What is a FT customer service representative?

A FT (Full-Time) Customer Service Representative is a professional who works full-time hours to assist customers by answering questions, resolving issues, and providing information about products or services. They typically interact with customers via phone, email, chat, or in person, ensuring a positive customer experience. These representatives are crucial in maintaining customer satisfaction and often handle tasks like processing orders, addressing complaints, and guiding customers through company policies. Full-time roles usually offer benefits and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a FT customer service representative?

To thrive as a FT Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are soft skills that help build rapport and resolve customer issues effectively. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining customer loyalty.

What are some common challenges faced by a FT customer service representative, and how can they be managed effectively?

FT Customer Service Representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and meeting performance metrics like response time and customer satisfaction. To manage these effectively, it helps to develop strong communication and problem-solving skills, stay organized, and utilize customer relationship management (CRM) tools efficiently. Regular team meetings and ongoing training sessions also provide support and opportunities to share best practices, ensuring representatives can deliver consistent, high-quality service.

What is the difference between Ft Customer Service Representative vs Part-Time Customer Service Representative?

AspectFt Customer Service RepresentativePart-Time Customer Service Representative
Work HoursFull-time, typically 35-40 hours/weekLess than 30 hours/week, flexible scheduling
CredentialsHigh school diploma or equivalent; customer service experience often preferredSimilar credentials; may require less experience
Work EnvironmentCall centers, retail, or office settingsSimilar environments, often with flexible shifts
Employer UsageCommon in retail, telecom, and service industriesUsed by same industries, often for seasonal or flexible staffing

Full-Time Customer Service Representatives work standard hours and often have more responsibilities, while Part-Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, and are used across various industries to handle customer inquiries and support.

What are popular job titles related to Ft Customer Service Representative jobs in California?

For Ft Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Ft Customer Service Representative jobs in California look for?

The top searched job categories for Ft Customer Service Representative jobs in California are:

Ft Customer Service Representative jobs near you
Infographic showing various Ft Customer Service Representative job openings in California as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.

Customer Service Representative

AmeriVet Veterinary Partners

San Diego, CA • On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

AmeriVet rating

5.3

Company rating: 5.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary

Job description

Client Service Representative (CSR)

The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.

The CSR enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions. Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations.

Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized. Must be able to withstand unpleasant odors and noises.

Directly reports to the CSR Team Leader and/or Practice Manager. Periodically receives direction from the Practice Manager and veterinarians.

Primary Responsibilities

  • Telephone Communication
  • Client Relations
  • Hospitality
  • Appointment Scheduling
  • Computer Use and Maintenance
  • Marketing and Client Education
  • Procedures and Protocols
  • Recordkeeping and Filing
  • Patient Admittance
  • Cash Handling
  • Facility Maintenance
  • Personal Conduct
  • Additional Duties

Requirements

  • HS Diploma or educational equivalent.
  • Knowledge of general office practices and procedures, Client Service Representative (receptionist) duties, and telephone techniques.
  • Demonstrated ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
  • Experience with patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
  • Ability to complete assigned tasks in the time allotted without direct supervision.
  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
  • Excellent interpersonal communication skills.
  • A commitment to outstanding client service.
  • Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
  • Ability to stay on task and work energetically for entire shift, sometimes exceeding from 8-10 hours per day.
  • Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.
  • Preferred: At least 1 years' recent experience in an office or medical environment, with increasing responsibilities.

Benefits:

  • 401k with match
  • Outstanding benefit package including medical, vision, dental, life insurance, HSA and more! (For Full Time employees)
  • Paid time off and sick leave (for full time employees)
  • Veterinary service/product discounts

Here's what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.(FT)
  • Paid time off and holidays, because your personal time matters. (FT)
  • A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Compensation: $18-$21/hr depending on experience

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