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Fsr Jobs in Quebec (NOW HIRING)

The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.

Fsr information

What are the key skills and qualifications needed to thrive as a Field Service Representative (FSR), and why are they important?

To thrive as a Field Service Representative, you need strong technical troubleshooting skills, mechanical aptitude, and typically a background in electronics or engineering, often supported by relevant certifications or vocational training. Familiarity with diagnostic tools, field service management software, and sometimes certifications like CompTIA A+ or manufacturer-specific training are commonly required. Excellent communication, customer service, and time management skills are crucial soft skills for building client relationships and efficiently resolving service issues on-site. These abilities are essential for ensuring customer satisfaction, minimizing equipment downtime, and representing the company professionally in various field environments.

How to make 2000 a week working from home?

For a Field Service Representative (FSR), earning $2000 a week from home typically involves gaining experience, developing specialized skills, and working for companies that offer high-paying contracts or commissions. Many FSR roles require technical knowledge, certifications, and the ability to manage multiple clients or projects efficiently, often with flexible schedules. Achieving this income level may also involve supplementing base pay with bonuses or performance incentives.

What is the difference between Fsr vs Customer Service Representative?

AspectFsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentAutomotive dealerships, retail, or service centersCall centers, retail stores, or corporate offices
Employer & Industry UsageCommon in automotive, retail, and service industriesWidespread across various sectors including retail, telecom, and banking

Both Fsr (Financial Service Representative) and Customer Service Representative roles involve assisting customers and providing product or service information. However, FSrs typically focus on financial products, require specific financial certifications, and work primarily in banking or financial institutions. Customer Service Representatives have a broader scope, often working in retail or call centers, with a focus on general customer support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What does an FSR do?

An FSR, or Field Service Representative, is responsible for providing on-site support, maintenance, and technical assistance to clients who use a company's products or services. They troubleshoot equipment issues, perform repairs or installations, and ensure customer satisfaction. FSRs often travel to client locations, document service activities, and may also provide training to users. Their role is crucial in maintaining strong customer relationships and ensuring that products function optimally in the field.

What jobs pay 2000 a day?

High-paying jobs such as specialized medical professionals, senior corporate executives, and certain sales or trading roles can pay around $2,000 per day. These positions often require advanced skills, certifications, or extensive experience, and may involve high-pressure environments or long hours.

How to make $10,000 a month with no degree?

For an FSR (Field Service Representative), earning $10,000 a month without a degree typically involves gaining extensive experience, developing specialized skills, and working in high-demand industries such as telecommunications, energy, or technical services. Success often depends on building a strong client base, negotiating higher commissions or salaries, and working in roles with performance-based pay structures or overtime opportunities.

What is an FSR job?

An FSR, or Field Service Representative, is responsible for installing, maintaining, and repairing equipment or systems at customer locations. The role often requires technical skills, troubleshooting abilities, and sometimes certifications, with work typically performed in the field rather than an office setting.

What are some common challenges faced by Field Service Representatives (FSRs) when working onsite at client locations?

Field Service Representatives often encounter challenges such as adapting to diverse client environments, troubleshooting with limited onsite resources, and managing time effectively while handling multiple service calls. Additionally, FSRs must communicate complex technical issues to non-technical clients and maintain positive relationships under pressure. Successful FSRs develop strong problem-solving skills and flexibility to overcome these hurdles, ensuring client satisfaction and efficient service delivery.
Infographic showing various Fsr job openings in Quebec as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Financial Service Representative (Mandarin) - Montreal

OTT Financial Group

Montreal, QC

Full-time

Posted 25 days ago


Job description

OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 5,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

We are ambitious, results-focused, and forward-looking. At OTT, you'll get numerous opportunities to learn and grow, alongside a cohort of talented people from diverse backgrounds and industries. Tackling business challenges in a collaborative and innovative environment, you'll be encouraged to be your best self and make a meaningful impact.


We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients' needs, and promote company's products and services. This role also involves working with internal teams to ensure a coordinated approach to make clients satisfied.


Responsibilities:


  • Create a customer-oriented culture where customers are respected including welcoming customers with greetings and providing walk-in customers with tea/coffee/water

  • Manage inbound/outbound calls in a timely, friendly and effective manner

  • Provide quality services to clients over the phone, through the Internet and/or face to face

  • Perform customer verification in accordance with requirements and policies

  • Identify and assess customers' needs to reach solutions and achieve satisfaction

  • Keep records of communication with customers and records of transactions

  • Communicate and coordinate with internal departments when necessary

  • Build sustainable relationships with customers through trust and communication

  • Attend training sessions to improve knowledge and performance, such as the regulations and guidelines issued by FINTRAC as well as OTT's internal policies

  • Ensure accuracy and effectiveness in using OTT's business processing systems

  • Meet personal/team qualitative and quantitative targets

  • Maintain a cleaning work environment

  • Achieve a score no less than 90% in each of the ongoing training assessments

Requirements:


  • Strong phone contact handling skills and active listening

  • Familiarity with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different types of circumstances

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize, and manage time effectively

  • Mandarin proficiency is mandatory in order to service our Mandarin speaking clients


We provide acomprehensive compensation packageand avariety ofopportunities for you to growin a dynamic, collaborative, progressive, and high-performing team.Apply now to unleash your full potential.


We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.


Accommodations for job applicants with disabilities are available upon request.