We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients' needs, and ...
We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients' needs, and ...
We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients needs, and ...
Quick apply
We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients needs, and ...
Gestionnaire de Catgorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherch Nous recherchons une personne exprimente idalement dans un environnement multi-marques, franchis ou QSR/FSR prte assumer un rle avec plus dautonomie et dimpact. * 5+ ans dexprience en ...
Quick apply
Gestionnaire de Catgorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherch Nous recherchons une personne exprimente idalement dans un environnement multi-marques, franchis ou QSR/FSR prte assumer un rle avec plus dautonomie et dimpact. * 5+ ans dexprience en ...
Gestionnaire de Categorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherche Nous recherchons une personne experimentee - idealement dans un environnement multi-marques, franchise ou QSR/FSR - prete a assumer un role avec plus d'autonomie et d'impact. * 5+ ...
Gestionnaire de Categorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherche Nous recherchons une personne experimentee - idealement dans un environnement multi-marques, franchise ou QSR/FSR - prete a assumer un role avec plus d'autonomie et d'impact. * 5+ ...
Gestionnaire de Categorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherche Nous recherchons une personne experimentee - idealement dans un environnement multi-marques, franchise ou QSR/FSR - prete a assumer un role avec plus d'autonomie et d'impact. * 5+ ...
Gestionnaire de Categorie, produits en Conserve et Secs - Category Manager, Canned & Dry
Montreal, QC · On-site
Profil recherche Nous recherchons une personne experimentee - idealement dans un environnement multi-marques, franchise ou QSR/FSR - prete a assumer un role avec plus d'autonomie et d'impact. * 5+ ...
Superviseur.eure, d'organisme technique acceptable (OTA) (Gatineau, Qc)/ Acceptable Technical Org...
... BTCL FSR et le bureau de Mirabel , entrepreneurs, unites, etc. selon les besoins dans la conduite des activites d'amelioration du programme, du projet et de LCM. * Diriger les taches complexes ...
Superviseur.eure, d'organisme technique acceptable (OTA) (Gatineau, Qc)/ Acceptable Technical Org...
... BTCL FSR et le bureau de Mirabel , entrepreneurs, unites, etc. selon les besoins dans la conduite des activites d'amelioration du programme, du projet et de LCM. * Diriger les taches complexes ...
Superviseur.eure, d'organisme technique acceptable (OTA) (Gatineau, Qc)/ Acceptable Technical Org...
Gatineau, QC · On-site
... BTCL FSR et le bureau de Mirabel , entrepreneurs, unites, etc. selon les besoins dans la conduite des activites d'amelioration du programme, du projet et de LCM. * Diriger les taches complexes ...
Superviseur.eure, d'organisme technique acceptable (OTA) (Gatineau, Qc)/ Acceptable Technical Org...
Gatineau, QC · On-site
... BTCL FSR et le bureau de Mirabel , entrepreneurs, unites, etc. selon les besoins dans la conduite des activites d'amelioration du programme, du projet et de LCM. * Diriger les taches complexes ...
Field Service Representative
Montreal, QC · On-site +1
The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.
Field Service Representative
Montreal, QC · On-site +1
The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.
The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.
The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.
Fsr information
What are the key skills and qualifications needed to thrive as a Field Service Representative (FSR), and why are they important?
How to make 2000 a week working from home?
What is the difference between Fsr vs Customer Service Representative?
| Aspect | Fsr | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; industry-specific certifications | High school diploma or equivalent; customer service training |
| Work Environment | Automotive dealerships, retail, or service centers | Call centers, retail stores, or corporate offices |
| Employer & Industry Usage | Common in automotive, retail, and service industries | Widespread across various sectors including retail, telecom, and banking |
Both Fsr (Financial Service Representative) and Customer Service Representative roles involve assisting customers and providing product or service information. However, FSrs typically focus on financial products, require specific financial certifications, and work primarily in banking or financial institutions. Customer Service Representatives have a broader scope, often working in retail or call centers, with a focus on general customer support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
What does an FSR do?
What jobs pay 2000 a day?
How to make $10,000 a month with no degree?
What is an FSR job?
What are some common challenges faced by Field Service Representatives (FSRs) when working onsite at client locations?

Full-time
Posted 25 days ago
Job description
OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 5,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.
We are ambitious, results-focused, and forward-looking. At OTT, you'll get numerous opportunities to learn and grow, alongside a cohort of talented people from diverse backgrounds and industries. Tackling business challenges in a collaborative and innovative environment, you'll be encouraged to be your best self and make a meaningful impact.
We are looking for experienced Financial Service Representative (FSR) to support our business growth in Quebec. The primary responsibility is to develop the client base, identify clients' needs, and promote company's products and services. This role also involves working with internal teams to ensure a coordinated approach to make clients satisfied.
Responsibilities:
Create a customer-oriented culture where customers are respected including welcoming customers with greetings and providing walk-in customers with tea/coffee/water
Manage inbound/outbound calls in a timely, friendly and effective manner
Provide quality services to clients over the phone, through the Internet and/or face to face
Perform customer verification in accordance with requirements and policies
Identify and assess customers' needs to reach solutions and achieve satisfaction
Keep records of communication with customers and records of transactions
Communicate and coordinate with internal departments when necessary
Build sustainable relationships with customers through trust and communication
Attend training sessions to improve knowledge and performance, such as the regulations and guidelines issued by FINTRAC as well as OTT's internal policies
Ensure accuracy and effectiveness in using OTT's business processing systems
Meet personal/team qualitative and quantitative targets
Maintain a cleaning work environment
Achieve a score no less than 90% in each of the ongoing training assessments
Requirements:
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of circumstances
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Mandarin proficiency is mandatory in order to service our Mandarin speaking clients
We provide acomprehensive compensation packageand avariety ofopportunities for you to growin a dynamic, collaborative, progressive, and high-performing team.Apply now to unleash your full potential.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Accommodations for job applicants with disabilities are available upon request.
About OTT Financial Group
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