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Fsm Management Jobs (NOW HIRING)

FSM Group LLC

DCA Facility Supervisor

Arlington, VA · On-site

FSM Group, LLC, is an aviation fuel management company with multiple locations in the US. We are seeking a Fuel Facility Supervisor position at our new Ronald Reagan Washington International airport ...

Infosys

EAM & FSM Consultant

Hartford, CT · On-site

With over four decades of experience in managing the systems and workings of global enterprises, we ... Preferred Skill and Experience • Experience serving as a Utilities EAM and FSM Subject Matter ...

FSM Group

Aircraft Fueler (Detroit Airport)

Detroit, MI · On-site

$15.50 - $18.75/hr

... management, 24/7 fueling operations, and maintenance and refurbishment of ground service equipment, adhering to the highest industry standards. Why Join Us? At FSM Group, innovation meets aviation ...

FSM Group

GSE Supervisor (LAS Airport)

Las Vegas, NV · On-site

FSM Group, LLC , an aviation fuel management company with multiple locations in the US, has an immediate need for a GSE Supervisor position at our Las Vegas airport operation. FSM Group where safety ...

FSM Group

Aircraft Fueler (Detroit Airport)

Detroit, MI · On-site

$18/hr

... management, 24/7 fueling operations, and maintenance and refurbishment of ground service equipment, adhering to the highest industry standards. Why Join Us? At FSM Group, innovation meets aviation ...

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Fsm Management information

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How much do fsm management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for fsm management in the United States is $69,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $85,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Fsm Management job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,162 per year, or $33.3 per hour.

Senior ServiceNow Developer (CSM, FSM, & Integrations)

Dallas, TX • Remote

Support Tech LLC
See more jobs at Support Tech LLCexternal

$30K - $35K/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Design and implement a unified service delivery platform, including CSM, FSM, and ITSM components.

  • Own the integration between ServiceNow and external platforms like Field Nation, developing real-time synchronization and automation.

  • Build a scalable API to ingest work orders from multiple external client platforms into ServiceNow and manage cross-platform workflows.

Job description

This is a remote position.


Job Posting: Senior ServiceNow Developer (CSM, FSM, & Integrations)

Company: Support Tech LLC
Location: Remote - WORLDWIDE 
Position Type: Full-Time

Role Overview

Support Tech LLC is seeking a high-caliber ServiceNow Developer to lead the
architecture and implementation of a unified service delivery platform. This
role is not just about "keeping the lights on"; it is about building a scalable
Work Order Aggregator system.

You will be responsible for bridging Customer Service Management (CSM), Field
Service Management (FSM), and ITSM, ensuring a seamless flow from client request
to field execution. A critical component of this role is the end-to-end
integration of our ServiceNow instance with Field Nation and other third-party
work order platforms to automate our external workforce management.

Key Responsibilities

1. Core Platform Architecture (CSM, FSM, ITSM)

  - Design and implement a "Unified Intake" strategy where CSM Cases
    automatically trigger FSM Work Orders or ITSM Incidents based on business
    logic.
  - Configure and optimize the Dispatcher Workspace and ServiceNow Mobile App
    for field technicians.
  - Build out the Install Base and Sold Products architecture within CSM to
    ensure technicians have full visibility into customer hardware/software
    before arriving on-site.

2. Field Nation & Workforce Integration

  - Own the integration between ServiceNow and Field Nation, including status
    synchronization, technician check-ins, and automated work order posting.
  - Develop real-time synchronization using Webhooks and Scripted REST APIs to
    ensure ServiceNow remains the single source of truth for all Field Nation
    jobs.
  - Implement automated cost tracking by pulling Field Nation spend limits and
    invoice data back into ServiceNow expense lines.

3. Multi-Platform Work Order Aggregation

  - Build a "Scalable Injection API" that allows Support Tech LLC to ingest work
    orders from multiple external client platforms (e.g., Jira, Salesforce, or
    proprietary portals) into a normalized ServiceNow format.
  - Utilize Integration Hub and Flow Designer to manage complex, multi-step
    cross-platform workflows.
  - Design and maintain Correlation ID logic to prevent duplicate ticketing and
    ensure bi-directional comment/attachment syncing across all platforms.




Requirements
Technical Requirements

  - Experience: 5+ years of ServiceNow Development experience with a focus on
    CSM and FSM implementations.
  - Integrations: Proven track record of building complex REST/SOAP
    integrations. Experience with Field Nation’s API or Connector is highly
    preferred.
  - Development Tools: Mastery of Flow Designer, Integration Hub, Business
    Rules, Script Includes, and Service Portal.
  - Data Management: Expert knowledge of Import Sets, Transform Maps, and Robust
    Transform Engines for normalizing data from multiple external sources.
  - Reporting: Ability to build cross-functional dashboards that show real-time
    technician performance and integration health (error monitoring).

Preferred Qualifications

  - ServiceNow Certifications:
      - Certified System Administrator (CSA)
      - Certified Application Developer (CAD)
      - Certified Implementation Specialist (CIS) in FSM or CSM.
  - Field Operations Knowledge: Prior experience in a tech-support or
    field-service-heavy industry.
  - Workforce Automation: Experience with "Service Bridge" or eBonding between
    different ServiceNow instances.



Benefits
Why Support Tech LLC?

You won't be building standard forms. You will be building the engine that
drives our company. We are looking for a developer who wants to own the "Work
Order Aggregator" vision and build a world-class integration suite that
eliminates "swivel-chair" operations.