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Frontline Recovery Jobs in Virginia (NOW HIRING)

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... access management, and asset recovery. * Maintain endpoint patching to keep systems and ...

SteerBridge

Cloud Security Engineer

Vienna, VA · On-site

$142K - $179K/yr

... be the frontline defense for missions that make a difference. Key Responsibilities * Plan ... Perform system configuration, maintenance, backup, recovery, and disaster recovery activities.

CWPS

Corporate IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... access management, and asset recovery. * Maintain endpoint patching to keep systems and ...

Foot Locker

Sales Associate

Mclean, VA · On-site

$13.77/hr

The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun ... Maintain store visuals and recovery standards so the store is always customer ready. * Follow all ...

Apex Entertainment

Attraction Manager

Virginia Beach, VA · On-site

$63K - $70K/yr

Resolve escalated guest concerns and service recovery situations using sound business judgment ... Demonstrated experience supervising multiple employees and developing frontline leaders.Experience ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

General Manager (GM)

Fairfax, VA · On-site

$75K - $85K/yr (+ commission)

Lead an energetic, accountable culture for a large team of managers and frontline team members. · ... recovery. · Grow Local Buzz: Build relationships with schools, youth sports organizations, and ...

SteerBridge

Security Engineer

Vienna, VA · On-site

$142K - $179K/yr

... the opportunity to be the frontline defense for missions that make a difference. Key ... Backup and recovery * Develop and harden secure solutions across cloud and hybrid infrastructures ...

SteerBridge

Security Engineer

Vienna, VA

$142K - $179K/yr

... the opportunity to be the frontline defense for missions that make a difference. Key ... Backup and recovery * Develop and harden secure solutions across cloud and hybrid infrastructures ...

Foot Locker

Full-Time Cashier

Arlington, VA · On-site

$16.02/hr

The Cashier is a frontline team member who plays a key role in delivering a fast, friendly, and ... Maintain store recovery and visual standards so the front of the store is always customer-ready.

CMA CGM

Client Solutions Representation, Advanced

Norfolk, VA · On-site

$16.75 - $23/hr

Position Summary The Client Solutions Representative at CMA CGM acts as the frontline advocate for ... recovery response by working with the customer and internal CMA CGM associates. * Seek and attend ...

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All JobsFrontline Recovery JobsFrontline Recovery Jobs in Virginia

Frontline Recovery information

What is a frontline recovery?

A Frontline Recovery worker is a professional who assists individuals recovering from substance abuse, mental health crises, or other challenging life situations. They provide direct support, guidance, and resources to help clients rebuild their lives and reintegrate into society. These workers often collaborate with healthcare providers, social services, and community organizations to ensure clients receive comprehensive care. Their goal is to empower individuals to achieve long-term recovery and improve their overall well-being.

What are the key skills and qualifications needed to thrive as a frontline recovery specialist?

To thrive as a Frontline Recovery Specialist, you need strong problem-solving abilities, negotiation skills, and a foundational understanding of financial and debt management, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, debt collection software, and compliance protocols is typically required. Excellent communication, resilience, and empathy are crucial soft skills for engaging with clients and handling difficult conversations. These skills and qualities are essential for successfully recovering debts while maintaining positive client relationships and adhering to regulatory standards.

What are some common challenges faced by frontline recovery professionals, and how can they effectively manage them?

Frontline Recovery professionals often encounter emotionally charged situations, high workloads, and the need to balance empathy with assertiveness. They may work with individuals experiencing significant distress, which can be challenging and requires strong communication and conflict-resolution skills. Collaborating closely with multidisciplinary teams helps share insights and support, while regular training and self-care practices are essential to maintain resilience and prevent burnout. Staying informed about best practices and utilizing available resources can greatly improve job satisfaction and effectiveness.

What is the difference between Frontline Recovery vs Emergency Medical Technician (EMT)?

AspectFrontline RecoveryEmergency Medical Technician (EMT)
CertificationsVaries by role, often includes basic first aid and specialized recovery trainingRequires EMT certification and state licensure
Work EnvironmentRecovery sites, accident scenes, hospitals, and emergency settingsAmbulances, emergency scenes, hospitals
Employer & Industry UsageRecovery agencies, healthcare, emergency servicesAmbulance services, hospitals, emergency response teams

Frontline Recovery roles focus on assisting individuals during recovery processes, often involving non-emergency support and specialized recovery procedures. EMTs are trained emergency responders providing immediate medical care in urgent situations. While both roles operate in emergency settings, EMTs have specific medical certifications and focus on pre-hospital emergency care, whereas Frontline Recovery roles may emphasize post-incident support and recovery assistance.

What are popular job titles related to Frontline Recovery jobs in Virginia?

For Frontline Recovery jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Frontline Recovery jobs in Virginia look for?

The top searched job categories for Frontline Recovery jobs in Virginia are:

What cities in Virginia are hiring for Frontline Recovery jobs?

Cities in Virginia with the most Frontline Recovery job openings:

Frontline Recovery jobs near you
Infographic showing various Frontline Recovery job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 64% Full Time, 29% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Corporate IT Support Technician

Red River

Chantilly, VA • On-site

$22.25 - $30.50/hr

Full-time

Re-posted 15 days ago

Job description

Position Summary
The IT Support Technician provides frontline and escalated technical support to internal Red River users, including in-person, remote, and hybrid support services. This role serves as a primary point of contact for incident resolution, troubleshooting hardware and software issues, and ensuring timely, accurate ticket handling. The IT Support Technician works independently while collaborating closely with support, engineering teams, and leadership to deliver a high-quality support experience and continuously improve service delivery.
Key Responsibilities
  • Respond to user-reported issues via phone, email, and remote support tools while following established processes.
  • Provide technical support for hardware, software, connectivity, and productivity issues in remote, onsite, and hybrid environments.
  • Troubleshoot and resolve desktop, laptop, application, and peripheral issues across Windows and macOS systems.
  • Analyze user needs and recommend appropriate hardware and software solutions.
  • Document incidents, troubleshooting activities, and resolutions accurately in the ticketing system.
  • Own assigned support cases and keep users informed until issues are resolved.
  • Escalate complex issues to engineering teams when needed and apply standard solutions where appropriate.
  • Manage user accounts, including password resets, access issues, and basic Active Directory and Microsoft 365 administration.
  • Support employee and contractor onboarding and offboarding, including device setup, account provisioning, access management, and asset recovery.
  • Maintain endpoint patching to keep systems and applications current with security and IT standards.
  • Troubleshoot wired, wireless, VPN, and remote connectivity issues and coordinate escalations when necessary.
  • Support conference room and collaboration technologies, including Teams Rooms, video conferencing, A/V equipment, and meeting support.
  • Manage endpoint lifecycle activities, including deployments, imaging, refreshes, inventory tracking, and hardware recovery.
  • Identify recurring issues and recommend improvements to help desk processes and procedures.
  • Identify opportunities to improve service delivery, automate repetitive tasks, enhance documentation, and reduce recurring support incidents.
  • Maintain technical documentation and runbooks to reflect current systems and processes.
  • Participate in training and certification programs to expand technical knowledge and capabilities.
  • Stay current on emerging technologies, software updates, security changes, and supported platforms.
  • Participate in after-hours and on-call support as required.
  • Perform additional duties in support of IT operations and service objectives.

Required Qualifications
  • Associate degree in Information Technology, Computer Science, or equivalent hands-on experience
  • 1-3 years of experience in a help desk, desktop support, or technical support role
  • Strong working knowledge of Windows operating systems; basic macOS support experience preferred
  • Experience with ticketing systems and IT service management processes (incident, problem, and change management)
  • Solid troubleshooting skills with hardware, software, and end user applications
  • Excellent customer service, communication, and documentation skills
  • Ability to manage multiple priorities in a fast-paced support environment

Preferred Qualifications
  • CompTIA A+, Network+, or similar industry certifications
  • Experience supporting Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.
  • Familiarity with Active Directory, Group Policy, and basic networking concepts
  • Prior experience working within defined SLAs and compliance driven environments
  • ITIL Foundation or exposure to ITIL based service management
  • Familiarity with security, compliance, and regulated IT environments including access control, endpoint security, and data protection practices.

Knowledge, Skills, and Abilities
  • Strong analytical and problem-solving skills
  • Ability to work independently while contributing effectively to a team environment
  • Clear written and verbal communication with both technical and non-technical users
  • Attention to detail with a focus on accuracy and process adherence
  • Willingness to continuously learn and adapt to new technologies and tools

Work Environment & Physical Requirements
  • This position may require a combination of remote and in-office work based on business needs and team schedules.
  • This role is primarily a desk-based position and requires the ability to sit at a desk and work at a computer for multiple hours throughout the workday.
  • Must be able to continuously communicate with co-workers and end users throughout the day, utilizing Red River-approved and/or provided communication tools and equipment, including chat platforms, ticketing systems, email, phone, and remote support tools.
  • The position requires the ability to focus in a fast-paced support environment while managing multiple active requests and communications simultaneously.

Basic Qualifications:
  • U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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