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Frontline Recovery Jobs in Iowa (NOW HIRING)

TJX Companies

Engagement Coordinator

Coralville, IA

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

Engagement Coordinator

Coralville, IA

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

HomeGoods

Engagement Coordinator

Coralville, IA · On-site

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... recovery, and organizational standards throughout the frontline Monitors all frontline equipment, communicating issues to management Executes and adheres to Company directives Maintains and upholds ...

TJX Companies

Engagement Coordinator

Coralville, IA · On-site

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

HomeGoods

Engagement Coordinator

Coralville, IA

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

Engagement Coordinator

Coralville, IA · On-site

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

Tjx

Engagement Coordinator

Coralville, IA

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

TJX Companies

70003-Engagement Coor

West Des Moines, IA

$14 - $14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintains cleanliness, recovery, and organizational standards throughout the frontline * Monitors all frontline equipment, communicating issues to management * Executes and adheres to Company ...

PATTERNS

Maintenance Unit Supervisor

Davenport, IA · On-site

This role provides both hands-on technical troubleshooting and frontline supervisory leadership to ... reliability, recovery, and production efficiency. * Employee Development: Support employee ...

Trinity Health

RN OB Flex Team Days

Des Moines, IA

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinity Health

RN OB Flex Team Days

Des Moines, IA · On-site

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinity Health

RN OB Flex Team Nights

Des Moines, IA · On-site

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinity Health

RN OB Flex Team Nights

Des Moines, IA · On-site

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinity Health

RN OB Flex Team Days

Des Moines, IA · On-site

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinityhealth

RN OB Flex Team Nights

Des Moines, IA

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinityhealth

RN OB Flex Team Days

Des Moines, IA

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Trinity Health

RN OB Flex Team Nights

Des Moines, IA · On-site

By adapting quickly to unit needs, the OB Flex Team enhances continuity of care, supports frontline ... Labor and Delivery Unit East Tower, 3rd Floor This unit includes 15 labor and delivery recovery ...

Nicolet National Bank

Universal Banker II

West Des Moines, IA · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an ... Problem Resolution & Service Recovery: * Resolve account issues, transaction discrepancies, fee ...

Nicolet National Bank

Universal Banker II

West Des Moines, IA

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an ... Service Recovery: * Resolve account issues, transaction discrepancies, fee inquiries, and ...

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All JobsFrontline Recovery JobsFrontline Recovery Jobs in Iowa

Frontline Recovery information

What are the key skills and qualifications needed to thrive as a frontline recovery specialist?

To thrive as a Frontline Recovery Specialist, you need strong problem-solving abilities, negotiation skills, and a foundational understanding of financial and debt management, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, debt collection software, and compliance protocols is typically required. Excellent communication, resilience, and empathy are crucial soft skills for engaging with clients and handling difficult conversations. These skills and qualities are essential for successfully recovering debts while maintaining positive client relationships and adhering to regulatory standards.

What are some common challenges faced by frontline recovery professionals, and how can they effectively manage them?

Frontline Recovery professionals often encounter emotionally charged situations, high workloads, and the need to balance empathy with assertiveness. They may work with individuals experiencing significant distress, which can be challenging and requires strong communication and conflict-resolution skills. Collaborating closely with multidisciplinary teams helps share insights and support, while regular training and self-care practices are essential to maintain resilience and prevent burnout. Staying informed about best practices and utilizing available resources can greatly improve job satisfaction and effectiveness.

What is a frontline recovery?

A Frontline Recovery worker is a professional who assists individuals recovering from substance abuse, mental health crises, or other challenging life situations. They provide direct support, guidance, and resources to help clients rebuild their lives and reintegrate into society. These workers often collaborate with healthcare providers, social services, and community organizations to ensure clients receive comprehensive care. Their goal is to empower individuals to achieve long-term recovery and improve their overall well-being.

How to get a job in frontline recovery?

To get a job in frontline recovery, candidates should have strong communication and problem-solving skills, relevant experience in customer service or emergency response, and often need certifications such as CPR or first aid. Applying through company websites, job boards, or staffing agencies and demonstrating reliability and resilience are key steps in the hiring process.

What is the difference between Frontline Recovery vs Emergency Medical Technician (EMT)?

AspectFrontline RecoveryEmergency Medical Technician (EMT)
CertificationsVaries by role, often includes basic first aid and specialized recovery trainingRequires EMT certification and state licensure
Work EnvironmentRecovery sites, accident scenes, hospitals, and emergency settingsAmbulances, emergency scenes, hospitals
Employer & Industry UsageRecovery agencies, healthcare, emergency servicesAmbulance services, hospitals, emergency response teams

Frontline Recovery roles focus on assisting individuals during recovery processes, often involving non-emergency support and specialized recovery procedures. EMTs are trained emergency responders providing immediate medical care in urgent situations. While both roles operate in emergency settings, EMTs have specific medical certifications and focus on pre-hospital emergency care, whereas Frontline Recovery roles may emphasize post-incident support and recovery assistance.

What job categories do people searching Frontline Recovery jobs in Iowa look for?

The top searched job categories for Frontline Recovery jobs in Iowa are:

Frontline Recovery jobs near you
Infographic showing various Frontline Recovery job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Tier 2 Backup & Disaster Recovery Engineer (3rd Shift)

Lightedge

Des Moines, IA • On-site

$70K - $85K/yr

Full-time

Re-posted 29 days ago

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

Lightedge is seeking a Tier 2 Backup & Disaster Recovery Engineer to support our growing managed services platform. This role is critical in troubleshooting, triaging, and supporting enterprise backup technologies for our clients. The ideal candidate brings hands-on experience with Veeam and Commvault, a working knowledge of AWS and Azure backup environments, and the ability to manage customer incidents calmly and effectively in fast-paced situations while maintaining strong attention to detail.

Responsibilities:
  • Own support tickets from intake to resolution, adhering to defined SLAs and escalation guidelines while ensuring clear communication and follow-through with customers
  • Troubleshoot backup job failures, configuration issues, and restore requests with a methodical and detail-oriented approach
  • Provide frontline support for Veeam, Commvault, AWS Backup, Azure Backup, and related data protection platforms
  • Actively monitor system alerts and backup job statuses, responding quickly and effectively under pressure
  • Follow established escalation paths to Platform Owners or SMEs, ensuring smooth collaboration and handoffs
  • Document all technical steps, findings, and resolutions thoroughly in the internal ticketing system
  • Collaborate with internal teams to improve platform performance and overall customer experience
  • Contribute to the team knowledge base by identifying repeat issues and gaps in documentation
Education & Experience:
  • Minimum 2 years of experience in a technical support or Tier 2 systems/backup engineering role
  • Proficiency with Veeam or Commvault backup systems
  • Working knowledge of AWS and/or Microsoft Azure backup services
  • Strong troubleshooting skills with the ability to manage multiple priorities in a structured, SLA-driven environment
  • Experience working within defined support workflows and documentation standards
  • Strong written and verbal communication skills with a customer-focused mindset
  • Ability to remain composed and effective in high-pressure situations
Preferred Qualifications:
  • Advanced experience with Veeam, Commvault, AWS, and Azure backup environments
  • Zerto experience or Zerto Certified Professional (ZCP) certification
  • Experience supporting BaaS offerings in a service provider or MSP environment
  • Strong understanding of Windows Server, VMware, networking, and storage fundamentals
  • Familiarity with ITIL or similar operational frameworks
  • Process-driven mindset with the flexibility to adapt during critical incidents
  • Strong attention to detail and commitment to accurate documentation
Shift Schedule:
Thursday - Monday
7:00 pm CT - 4:00 am CT
$70,000 - $85,000 a year
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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