1

Frontline Manager Jobs in Kentucky (NOW HIRING)

$140 - $150/hr

During initial program launch phases, the M3 also carries direct frontline team management and quality oversight responsibilities prior to deploying dedicated frontline manager layers. Salary: $140 ...

New

$240 - $300/hr

Supports programs that strengthen frontline manager capability, internal mobility, and bench strength for key leadership roles. * Oversees the learning and development initiatives that support ...

New

$177 - $325/hr

We are looking for an experienced Engineering Manager to lead our Frontline Engineering team within UEM Engineering. This team serves as a critical bridge between customers, Support, and Product ...

$129 - $139/hr

Partner with frontline managers to strengthen coaching effectiveness by reinforcing MEDDPICC, sales methodology, product messaging, and best practices while promoting consistent coaching and ...

$90 - $110/hr

The Operations Manager for Client Success is the operating partner behind how Frontline retains, grows, and understands its customers. This role sits in CX Operations and partners closely with Client ...

Posted today

$57 - $82/hr

## Supervisor, Frontline - Patient AccessApplylocations: Weymouth, MAtime type: Full timeposted on ... Manages Human Resources.** a - Conducts timely work performance evaluations (annual). b ...

New

$100 - $138/hr

This position serves as the frontline manager on projects, and they must be able to discuss technical and non-technical aspects of projects with managers, technicians, customers, external ...

$55 - $70/hr

You understand how General Managers think, the competing priorities property leaders manage every day, and what it takes to engage a frontline team and turn leadership priorities into consistent ...

New

$95 - $180/hr

... with frontline manager coaching by helping leaders understand labor metrics, staffing drivers, and operational best practices. * Collaborate with peers and practice leaders to support engagement ...

$105 - $110/hr

How You'll Contribute to Our Mission At Frontline Education, our mission is to transform how ... Consistent forecasting discipline and confidence using CRM, pipeline‑management, and ...

New

$129 - $139/hr

Partner with frontline managers to strengthen coaching effectiveness by providing coaching resources, reinforcement strategies, and best practices that support ongoing seller development.

$110 - $180/hr

Serve as a trusted operational partner to Sales leadership and frontline managers. What you'll bring * 4+ years in Sales Operations, Revenue Operations, or GTM Strategy & Operations at a B2B SaaS ...

$63 - $77/hr

FRONTLINE has won an Academy Award ® as well as every major journalism and broadcasting award ... Comfort with managing multiple projects simultaneously * Ability to work both collaboratively and ...

New

$60 - $90/hr

## Frontline Sales Manager - WorldMark, Las Vegas BoulevardApplylocations: Las Vegas areatime type: Full timeposted on: Posted Todayjob requisition id: R-127266**We Put the World on Vacation**Travel ...

New

$56 - $84/hr

Additionally, this position will serve as tactical partner to employees and frontline manager. This position is also responsible for maintaining a positive workplace culture, driving employee ...

Posted today

$90 - $140/hr

Guide frontline managers through performance management, objective evaluation, PIPs, and separations. * Strategic Employee Relations & Investigations: Lead end-to-end, impartial investigations into ...

next page

Showing results 1-20

Frontline Manager information

See Kentucky salary details

$21.3K

$51.7K

$100.7K

How much do frontline manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for frontline manager in Kentucky is $51,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a frontline manager?

Frontline Managers are supervisors who oversee the daily operations and performance of employees directly involved in producing goods or delivering services. They are typically responsible for managing teams, handling schedules, ensuring productivity, and addressing any issues that arise on the front lines of an organization. Frontline Managers play a crucial role in implementing company policies, maintaining quality standards, and serving as a link between upper management and employees. Their leadership and problem-solving skills have a direct impact on team morale and operational efficiency.

What does a frontline manager do?

Frontline Managers play a pivotal role in guiding teams to meet operational goals by providing direct supervision, coaching, and real-time feedback. They address daily challenges such as managing staffing levels, resolving conflicts, and ensuring adherence to company policies and quality standards. Effective Frontline Managers foster open communication, prioritize team morale, and serve as a bridge between upper management and frontline employees. This hands-on involvement helps them quickly identify issues, implement solutions, and drive continuous improvement within their teams.

What are the key skills and qualifications needed to thrive as a frontline manager?

To thrive as a Frontline Manager, you need strong leadership, organizational, and problem-solving skills, often supported by experience in supervising teams or a relevant degree. Familiarity with workforce management systems, scheduling software, and reporting tools is commonly required. Excellent communication, conflict resolution, and motivational abilities are standout soft skills in this role. These competencies are vital for effectively managing daily operations, driving team performance, and ensuring organizational goals are met.

What is the difference between Frontline Manager vs Supervisor?

AspectFrontline ManagerSupervisor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor’s degreeUsually requires a high school diploma; some positions may need certifications
Work EnvironmentOversees teams, manages operations, and interacts with multiple departmentsDirectly supervises staff, ensures daily tasks are completed
Industry UsageCommon in retail, manufacturing, hospitality, and healthcareWidely used across similar industries for team oversight

Frontline Managers and Supervisors both oversee staff and ensure operational efficiency. However, Frontline Managers often have broader responsibilities, including strategic planning and cross-department coordination, while Supervisors focus more on direct supervision and task completion. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Frontline jobs in Kentucky?

The most popular types of Frontline jobs in Kentucky are:

What are popular job titles related to Frontline Manager jobs in Kentucky?

For Frontline Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Frontline Manager jobs in Kentucky look for?

The top searched job categories for Frontline Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Frontline Manager jobs?

Cities in Kentucky with the most Frontline Manager job openings:

Infographic showing various Frontline Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,699 per year, or $24.9 per hour.

Customer Success Program Manager

Jdatsg

On-site

$140 - $150/hr

Other

Posted yesterday

New


Job description

Overview

The Customer Success Program Manager (M3) owns the end-to-end partner operating model, launch execution, customer health management system, performance framework, governance layer, and scale readiness for a financial solutions CSM initiative. The M3 serves as the primary operational lead managing executive client alignment, quality architecture, SLA compliance, and cross-functional escalation models. During initial program launch phases, the M3 also carries direct frontline team management and quality oversight responsibilities prior to deploying dedicated frontline manager layers.

Salary: $140-150k +15% Performance Bonus

What You Will Do Core Responsibilities
  • Program Governance & Operating Model: Establish and operate the partner-scale management structure, QA process, coaching framework, reporting cadence, governance layer, and cross-functional escalation protocols.
  • Scorecard & Analytics Architecture: Translate client scorecards into portfolio heat maps, health signals, risk and opportunity thresholds, success plan standards, engagement triggers, dashboards, and executive business reviews.
  • Launch & Ramp Execution: Own launch readiness across recruiting funnel alignment, candidate assessment workflows, dedicated trainer integration, systems access provisioning, and AI role-play readiness gates.
  • Direct Launch Leadership: Provide direct team management, coaching, interaction reviews, corrective action, and escalation support during initial program launch phases before frontline managers are deployed.
  • Executive Client Alignment & SLAs: Partner with client enterprise stakeholders to align on written metric definitions, numerical targets, data sources, attribution rules, authority boundaries, and formal SLA commencement.
  • Capacity & Portfolio Optimization: Continually optimize staffing allocation, management ratios, portfolio distribution (dedicated vs. pooled coverage models), training reinforcement, and workflow routing based on operating data.
  • Operational Reviews & Improvement: Lead weekly operating reviews, monthly business reviews, root-cause analyses on customer churn/adoption friction, and documented continuous improvement plans.
Who You Are Required Qualifications & Experience
  • Executive CS Leadership: Minimum of 7 to 10+ years of progressive leadership experience building, scaling, and managing customer success, account management, renewal, or commercially accountable enterprise organizations.
  • Domain Expertise: Deep background in payments processing, merchant services, banking, lending, fintech, money movement, or financial software environments.
  • Performance Architecture Mastery: Strong command of customer health frameworks, interaction quality systems, engagement automation tools, and executive scorecard reporting.
  • Cross-Functional Navigation: Demonstrated ability to collaborate and operationalize workflows across Customer Success, Sales, Support, Product, Risk Operations, Payments Operations, Billing, Compliance, Security, and enterprise executive stakeholders.
Preferred Qualifications
  • Enterprise Managed Services Leadership: Track record building and operating outsourced or partner delivery models for Fortune 500 technology clients.
  • Advanced Platform Familiarity: Hands-on familiarity with candidate screening frameworks, conversation intelligence platforms, and AI-driven role-play readiness platforms.
Key Performance Indicators (KPIs)
  • Ramp & Scale Execution: On‑time cohort recruitment, assessment throughput, AI readiness pass rates, system access provisioning, and time to live contact.
  • Program Commercial Outcomes: Program‑wide activation, payment volume expansion, customer retention, and qualified cross‑sell lead generation.
  • Quality & Operational Rigor: Program‑wide quality scores, CRM documentation compliance, case routing accuracy across operational teams, escalation resolution, and cost‑to‑serve management.
  • Governance & SLA Performance: Executive business review effectiveness, SLA compliance, risk mitigation execution, and scale readiness across successive cohorts.

USD $140,000.00 - USD $150,000.00 /Yr.

We are an equal opportunity employer committed to building an inclusive workplace.

#J-18808-Ljbffr