ZipRecruiter

Log In

1

Frontline Managed Services Jobs (NOW HIRING)

Frontline Management

Accounts Payable Clerk

Lafayette, CO · On-site

$20 - $25.25/hr

Frontline Management is a dedicated team of compassionate professionals committed to delivering exceptional operational leadership across the full continuum of senior housing and healthcare services ...

Frontline Management

Accounts Payable Clerk

Lafayette, CO · On-site +1

$20 - $25.25/hr

Frontline Management is a dedicated team of compassionate professionals committed to delivering exceptional operational leadership across the full continuum of senior housing and healthcare services ...

Ampac Holdings, LLC

Frontline Leader

Battle Creek, MI · On-site

$75K/yr

... customer service, and commitment to quality. We serve a wide range of industries with creative ... Performance Management * Track KPIs such as efficiency, waste, and downtime. * Implement corrective ...

FrontLine Service

Case Manager

Cleveland, OH · On-site

$21/hr

As a Case Manager at FrontLine Service, you'll be at the heart of community-based mental health support. Your Role: * Be an advocate and partner for individuals facing behavioral health challenges.

ProAmpac

Frontline Leader

Battle Creek, MI · On-site

$75K/yr

... customer service, and commitment to quality. We serve a wide range of industries with creative ... Performance Management * Track KPIs such as efficiency, waste, and downtime. * Implement corrective ...

ABM

Recruiter, Frontline

Sugar Land, TX · On-site

$68K - $86K/yr

For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management ABM ... Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer ...

ABM

Recruiter, Frontline

Sugar Land, TX · On-site

For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management ABM ... Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer ...

previous page

Showing results 41-60

All JobsTechnology JobsFrontline Managed Services Jobs

Frontline Managed Services information

See salary details

$60K

$88.7K

$124K

How much do frontline managed services jobs pay per year?

As of Sep 11, 2026, the average yearly pay for frontline managed services in the United States is $88,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $103,500.00 per year, depending on experience, location, and employer.

What is frontline managed services?

Frontline Managed Services are outsourced solutions that handle essential business functions such as IT support, cybersecurity, accounting, and administrative services for organizations. These services enable companies to focus on their core activities by entrusting routine or specialized tasks to external experts. By leveraging managed services, businesses can improve efficiency, reduce operational costs, and access advanced technology and expertise without the need to maintain large in-house teams.

What are some common challenges faced by frontline managed services professionals, and how can they be addressed?

Professionals in Frontline Managed Services often encounter challenges such as managing high volumes of support requests, adapting to rapidly changing technologies, and maintaining consistent communication with clients. To address these, effective time management, ongoing training, and strong collaboration with team members are essential. Many organizations invest in ticketing systems and knowledge bases to streamline workflows, and regular team meetings help ensure information is shared efficiently. Building strong client relationships and keeping up with industry best practices also contribute to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a frontline managed services professional, and why are they important?

To thrive in Frontline Managed Services, you need strong problem-solving abilities, technical proficiency in IT support, and a background in information technology or a related field. Familiarity with ticketing systems, remote monitoring tools, and industry-standard certifications like CompTIA A+ or Microsoft certifications are commonly required. Excellent communication, patience, and a customer-focused mindset as soft skills help professionals deliver effective support and build client trust. These skills and qualities are crucial for efficiently resolving client issues, maintaining high service standards, and ensuring client satisfaction in managed service environments.

What is the difference between Frontline Managed Services vs Frontline Support Technician?

AspectFrontline Managed ServicesFrontline Support Technician
CertificationsITIL, CompTIA, vendor-specific certificationsCompTIA A+, Network+ or similar
Work EnvironmentManaged service providers, client sites, remote supportHelp desks, on-site client locations, remote troubleshooting
Employer & Industry UsageIT service providers, MSPs, corporate IT departmentsIT support teams, technical service providers

Frontline Managed Services involve overseeing comprehensive IT solutions for clients, including proactive monitoring and management. In contrast, Frontline Support Technicians focus on resolving specific technical issues, often providing direct user support. While both roles require technical certifications and involve client interaction, Managed Services are broader in scope, emphasizing ongoing management, whereas Support Technicians handle immediate troubleshooting tasks.

More about Frontline Managed Services jobs

What states have the most Frontline Managed Services jobs?

States with the most job openings for Frontline Managed Services jobs include:

What are popular job titles for Frontline Managed Services?

Popular job titles for Frontline Managed Services:

Frontline Managed Services jobs near you
Infographic showing various Frontline Managed Services job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $88,749 per year, or $42.7 per hour.

Revenue Cycle Managed Services - Adjustments and Credit Supervisor

Remote

Impact Advisors
Health Care and Social Assistance • 201 - 500 employees
Learn more about Impact Advisorsexternal

Full-time

Posted 9 days ago

Job description

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com
Impact Advisors is seeking a knowledgeable and motivated AR Supervisor that will oversee daily operations related to account adjustments, credit balance resolution, refund processing, payment posting support, and reconciliation activities. This leader upholds workflow standards and drives productivity to ensure adjustments and credits are reviewed, documented, approved, and processed accurately, timely and in compliance with all policies, regulations, and requirements. The AR Supervisor plays a critical frontline leadership role and serves as a partner to AR Managers and Directors, supporting both team performance and client outcomes, and collaborates closely with other revenue cycle teams.
The AR Supervisor manages between 10-15 AR representatives across both the US and nearshore locations with responsibility for the accuracy of their assigned team. The position reports to the AR Director and offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry.
Key Responsibilities:
Daily Operational Oversight:
  • Oversee daily work queues to ensure timely review and resolution of credit balances, overpayments, contractual adjustments, write-offs, refunds, and account corrections.
  • Review and approve adjustment and refund requests according to established authority levels, documentation standards, and internal controls.
  • Ensure accurate posting of contractual adjustments, administrative adjustments, insurance refunds, patient refunds, takebacks, recoupments, and related account activity.
  • Monitor accounts receivable and credit balance aging to identify trends, prevent delays, and reduce unresolved balances.
  • Research and resolve complex or escalated account discrepancies involving payers, patients, internal departments, and external vendors.
  • Maintain compliance with HIPAA, CMS guidance, payer contracts, state refund requirements, audit standards, and organizational policies.
  • Prepare and review productivity, quality, aging, refund, adjustment, and reconciliation reports for leadership.
  • Conduct quality audits to validate accuracy of adjustments, refund determinations, supporting documentation, and account notes.
  • Partner with billing, denials, coding, collections, cash posting, finance, and compliance teams to resolve revenue cycle issues and improve workflow.
  • Support month-end close activities by ensuring timely reconciliation, accurate reporting, and proper communication of unresolved items.
  • Review escalated or complex claims requiring supervisor intervention, including those related to California-specific regulations (e.g., DMHC, Medi-Cal, CCS, workers' comp variations).

Staff Leadership:
  • Lead, coach, train, and evaluate employees to meet productivity, quality, and accuracy standards for adjustments, credit balances, refunds, payment posting support, and account reconciliation.
  • Conduct regular 1:1 meetings, team huddles, and performance discussions.
  • Assist with onboarding, workflow training, and ongoing competency development.
  • Support disciplinary action or escalation as needed.

Cross-Functional Collaboration:
  • Work closely with AR Managers, Directors, and Client Delivery leadership to escalate payer issues, recommend process improvements, and support client-focused outcomes.
  • Participate in leadership or operational meetings as needed.

Qualifications
Required
  • High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, finance, accounting, or a related field preferred.
  • Minimum of three years of healthcare revenue cycle, patient accounting, billing, payment posting, adjustments, refunds, or credit balance experience required.
  • At least 1-2 years of supervisor or AR team lead experience.
  • Working knowledge of insurance reimbursement, Explanation of Benefits, Electronic Remittance Advice, contractual adjustments, overpayments, refunds, and accounts receivable processes.
  • Experience using practice management systems, patient accounting systems, electronic health records, payer portals, and Microsoft Office applications.
  • Ability to interpret payer requirements, internal policies, account history, remittance documentation, and financial reports.
  • Strong understanding of revenue cycle processes, billing workflows, and payer behavior.
  • Proficiency with EHR and billing systems (Epic preferred), Microsoft Excel, and workflow reporting tools.
  • Excellent communication, time management, and organizational skills.
  • Ability to travel to Mexico to support training and onboarding.

Preferred
  • Hands-on AR experience with California payers and billing standards.
  • Experience supporting large, multi-facility health systems.
  • Bilingual (English/Spanish).
  • Experience in complex denial management environments.
  • Located in California or Texas.

For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.
Our People and Culture
At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a "Positive Impact." We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.
Join Impact Advisors and make a real difference in healthcare.

Apply