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Frontline Managed Services Jobs (NOW HIRING)

Frontline Group

Be Seen First

Human Resource Generalist

Houston, TX · Remote

$85K - $89K/yr

SHRM-CP/PHR certification required Company Description The Frontline Group includes Frontline Management, Frontline Services, Frontline Call Center, and a sister company Ternio. All companies are ...

Jdatsg

$140K - $150K/yr

During initial program launch phases, the M3 also carries direct frontline team management and ... Enterprise Managed Services Leadership: Track record building and operating outsourced or partner ...

Frontline, LLC

Service Desk Specialist

Los Angeles, CA · On-site

Company Description Frontline, LLC is Southern California's trusted leader in small and mid-size business computing. We specialize in providing Managed Services, network and computer support and ...

LPL Financial

AVP, Frontline Strategy

Fort Mill, SC · Remote

$97K - $163K/yr

LPL Financial is seeking an Assistant Vice President, Frontline Transformation Strategy, to ... Wealth management, broker-dealer, or advisory services experience. * Experience supporting ...

Posted today

Iserv

IT Support Technician - Managed Services

Orlando, FL · On-site

$20 - $27.50/hr

... Managed Services Provider (MSP), we deliver innovative IT solutions by leveraging cutting-edge ... We are seeking "frontline heroes" who are excited about the intersection of traditional IT support ...

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Frontline Managed Services information

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$60K

$88.7K

$124K

How much do frontline managed services jobs pay per year?

As of Sep 11, 2026, the average yearly pay for frontline managed services in the United States is $88,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $103,500.00 per year, depending on experience, location, and employer.

What is frontline managed services?

Frontline Managed Services are outsourced solutions that handle essential business functions such as IT support, cybersecurity, accounting, and administrative services for organizations. These services enable companies to focus on their core activities by entrusting routine or specialized tasks to external experts. By leveraging managed services, businesses can improve efficiency, reduce operational costs, and access advanced technology and expertise without the need to maintain large in-house teams.

What are some common challenges faced by frontline managed services professionals, and how can they be addressed?

Professionals in Frontline Managed Services often encounter challenges such as managing high volumes of support requests, adapting to rapidly changing technologies, and maintaining consistent communication with clients. To address these, effective time management, ongoing training, and strong collaboration with team members are essential. Many organizations invest in ticketing systems and knowledge bases to streamline workflows, and regular team meetings help ensure information is shared efficiently. Building strong client relationships and keeping up with industry best practices also contribute to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a frontline managed services professional, and why are they important?

To thrive in Frontline Managed Services, you need strong problem-solving abilities, technical proficiency in IT support, and a background in information technology or a related field. Familiarity with ticketing systems, remote monitoring tools, and industry-standard certifications like CompTIA A+ or Microsoft certifications are commonly required. Excellent communication, patience, and a customer-focused mindset as soft skills help professionals deliver effective support and build client trust. These skills and qualities are crucial for efficiently resolving client issues, maintaining high service standards, and ensuring client satisfaction in managed service environments.

What is the difference between Frontline Managed Services vs Frontline Support Technician?

AspectFrontline Managed ServicesFrontline Support Technician
CertificationsITIL, CompTIA, vendor-specific certificationsCompTIA A+, Network+ or similar
Work EnvironmentManaged service providers, client sites, remote supportHelp desks, on-site client locations, remote troubleshooting
Employer & Industry UsageIT service providers, MSPs, corporate IT departmentsIT support teams, technical service providers

Frontline Managed Services involve overseeing comprehensive IT solutions for clients, including proactive monitoring and management. In contrast, Frontline Support Technicians focus on resolving specific technical issues, often providing direct user support. While both roles require technical certifications and involve client interaction, Managed Services are broader in scope, emphasizing ongoing management, whereas Support Technicians handle immediate troubleshooting tasks.

More about Frontline Managed Services jobs

What states have the most Frontline Managed Services jobs?

States with the most job openings for Frontline Managed Services jobs include:

What are popular job titles for Frontline Managed Services?

Popular job titles for Frontline Managed Services:

Frontline Managed Services jobs near you
Infographic showing various Frontline Managed Services job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $88,749 per year, or $42.7 per hour.

Senior Growth Marketing Manager

Remote

Frontline Managed Services
See more jobs at Frontline Managed Servicesexternal

Full-time

Re-posted 5 days ago

Job description

Welcome to Frontline Managed Services® - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.
Join Our Team and Be a Catalyst for Change!
We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.
Position Summary
Frontline Managed Services is seeking a Senior Growth Marketing Manager to design and execute go-to-market plays and integrated campaigns that increase market awareness, generate demand, and support pipeline growth.
This role will translate GTM strategy into actionable programs for priority services, solutions, market segments, and growth initiatives. The Senior Growth Marketing Manager will own the process from market research and audience segmentation through campaign strategy, content development, launch, measurement, and optimization.
The ideal candidate combines strategic thinking with hands-on execution and can work effectively across marketing, sales, delivery leaders, partners, and external agencies.
Key Responsibilities
  • Design and execute GTM plays and integrated campaigns to drive brand awareness and demand for full portfolio of services.

  • Conduct customer, market, and competitive research to identify buyer needs, market opportunities, buying triggers, and areas of differentiation.

  • Define target segments, buyer personas, customer journeys, campaign audiences, channel strategies, offers, and success metrics.

  • Translate GTM strategy into detailed tactical plans, including messaging, content, channels, timelines, budgets, and conversion paths.

  • Develop positioning, value propositions, campaign messaging, and buyer-focused narratives that connect Frontline's capabilities to meaningful law firm outcomes.

  • Create and manage campaign content and collateral, including emails, landing pages, presentations, solution briefs, case studies, sales tools, thought leadership, webinars, event materials, and digital advertising.

  • Execute account-based campaigns across paid search, social media, email, content, events, webinars, partner channels, and sales outreach working with internal operations teams and agency partners.

  • Manage and develop the SDR team, including setting priorities, aligning outreach with GTM campaigns, establishing performance expectations, monitoring results, and optimizing prospecting and follow-up strategies to improve engagement, meeting conversion, and pipeline creation.

  • Equip sales, SDR, and client experience teams with campaign briefs, messaging, content, target account guidance, and follow-up strategies.

  • Manage campaign timelines, deliverables, budgets, dependencies, and stakeholder communications.

  • Track campaign and funnel performance, including engagement, lead generation, conversion, pipeline contribution, and channel effectiveness.

  • Use performance data and market feedback to optimize audiences, messaging, offers, content, channels, and campaign execution.

  • Maintain a working knowledge of customer needs, competitive developments, industry trends, and portfolio priorities.

Qualifications
  • 8-12 or more years of experience in growth marketing, demand generation, product marketing, portfolio marketing, or go-to-market campaign management.

  • Experience developing and executing integrated B2B campaigns for technology, managed services, professional services, or other complex offerings.

  • Strong experience with market research, segmentation, buyer journeys, positioning, messaging, campaign planning, and content development.

  • Demonstrated ability to translate business and GTM strategy into practical, executable marketing programs.

  • Hands-on experience creating campaign content, sales collateral, digital assets, and executive-ready presentations.

  • Experience activating campaigns across paid, digital, content, event, partner, and sales channels.

  • Strong project management skills and the ability to coordinate multiple teams, stakeholders, and deliverables.

  • Experience using campaign and pipeline data to evaluate performance and recommend improvements.

  • Strong writing, communication, collaboration, and presentation skills.

  • Experience in IT services, managed services, cybersecurity, or the legal industry is a plus.

Not Sure You Meet Every Requirement?
We know that great candidates may not match every qualification listed. If you're excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.
Join Us
At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.
"We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."
"We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."

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