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Frontline Managed Services Jobs (NOW HIRING)

Frontline, LLC

Service Desk Specialist

Los Angeles, CA · On-site

Company Description Frontline, LLC is Southern California's trusted leader in small and mid-size business computing. We specialize in providing Managed Services, network and computer support and ...

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Frontline Managed Services information

See salary details

$60K

$88.7K

$124K

How much do frontline managed services jobs pay per year?

As of Jun 9, 2026, the average yearly pay for frontline managed services in the United States is $88,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $103,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Frontline Managed Services professional, and why are they important?

To thrive in Frontline Managed Services, you need strong problem-solving abilities, technical proficiency in IT support, and a background in information technology or a related field. Familiarity with ticketing systems, remote monitoring tools, and industry-standard certifications like CompTIA A+ or Microsoft certifications are commonly required. Excellent communication, patience, and a customer-focused mindset as soft skills help professionals deliver effective support and build client trust. These skills and qualities are crucial for efficiently resolving client issues, maintaining high service standards, and ensuring client satisfaction in managed service environments.

What is the difference between Frontline Managed Services vs Frontline Support Technician?

AspectFrontline Managed ServicesFrontline Support Technician
CertificationsITIL, CompTIA, vendor-specific certificationsCompTIA A+, Network+ or similar
Work EnvironmentManaged service providers, client sites, remote supportHelp desks, on-site client locations, remote troubleshooting
Employer & Industry UsageIT service providers, MSPs, corporate IT departmentsIT support teams, technical service providers

Frontline Managed Services involve overseeing comprehensive IT solutions for clients, including proactive monitoring and management. In contrast, Frontline Support Technicians focus on resolving specific technical issues, often providing direct user support. While both roles require technical certifications and involve client interaction, Managed Services are broader in scope, emphasizing ongoing management, whereas Support Technicians handle immediate troubleshooting tasks.

What are Frontline Managed Services?

Frontline Managed Services are outsourced solutions that handle essential business functions such as IT support, cybersecurity, accounting, and administrative services for organizations. These services enable companies to focus on their core activities by entrusting routine or specialized tasks to external experts. By leveraging managed services, businesses can improve efficiency, reduce operational costs, and access advanced technology and expertise without the need to maintain large in-house teams.

What are some common challenges faced by Frontline Managed Services professionals, and how can they be addressed?

Professionals in Frontline Managed Services often encounter challenges such as managing high volumes of support requests, adapting to rapidly changing technologies, and maintaining consistent communication with clients. To address these, effective time management, ongoing training, and strong collaboration with team members are essential. Many organizations invest in ticketing systems and knowledge bases to streamline workflows, and regular team meetings help ensure information is shared efficiently. Building strong client relationships and keeping up with industry best practices also contribute to success in this dynamic environment.
More about Frontline Managed Services jobs
What states have the most Frontline Managed Services jobs? States with the most job openings for Frontline Managed Services jobs include:
What job categories do people searching Frontline Managed Services jobs look for? The top searched job categories for Frontline Managed Services jobs are:
Frontline Managed Services jobs near you
Infographic showing various Frontline Managed Services job openings in the United States as of June 2026, with employment types broken down into 9% Full Time, and 91% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,749 per year, or $42.7 per hour.

Accounts Receivable Specialist

Frontline Managed Services

Creve Coeur, MO • On-site

$55K - $65K/yr

Full-time

Posted 8 days ago

Job description

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.


Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview 

Our Accounts Receivable Specialist facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients to accurately maintain and collect account balances within the specified terms of engagement.

 Frontline Managed Services® is a leading global service outsourcing provider within the legal industry, serving more than 600 law firms.

 What You’ll Do

  • Prepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolio
  • Facilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flow
  • Acts as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationship
  • Keeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection Software

 Compensation: Starting pay ranges from $55,000 - $65,000 annually.

 What You Bring

  • Exceptional organizational and time management skills
  • Strong critical thinking, research, problem-solving, and analytical skills
  • Proficient in Microsoft Office with an emphasis on Excel and Outlook
  • Effective communication skills, verbal and written, with proficiency in grammar and punctuation

 Education and Experience:

  • High school diploma or equivalent; bachelor’s degree preferred
  • A combination of 7 years of customer service, accounting, and accounts receivable experience is preferred
  • Previous law or accounting firm experience is preferred

 Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

 Physical Demands/Work Environment

 Prolonged periods of sitting at a desk are required to operate a computer

 Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Employment Type: FULL_TIME

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