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Frontline Asset Resolution Complaints Jobs in Indiana

State of Indiana

BMV Team Leader

Indianapolis, IN · On-site

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aid leadership in the resolution of escalated customer complaints * Maintain agency standards for customer service. * Ensure all CSRs and frontline staff conduct work in a courteous, friendly, and ...

State of Indiana

BMV Team Leader

Indianapolis, IN · On-site

$34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aid leadership in the resolution of escalated customer complaints * Maintain agency standards for customer service. * Ensure all CSRs and frontline staff conduct work in a courteous, friendly, and ...

Service Experts

Customer Service Representative I

Mishawaka, IN · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... resolution. Location Address: 12746 McKinley Hwy, Mishawaka, IN 46545 Key Responsibilities ... Handles and resolves a variety of customer concerns, complaints, and questions by phone, email ...

Service Experts

Customer Service Representative I

Mishawaka, IN · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... resolution. Location Address: 12746 McKinley Hwy, Mishawaka, IN 46545 Key Responsibilities ... Handles and resolves a variety of customer concerns, complaints, and questions by phone, email ...

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Frontline Asset Resolution Complaints information

What is a frontline asset resolution complaints job description?

A frontline asset resolution complaints job involves handling customer inquiries and resolving issues related to asset disputes, often within financial or collections environments. The role requires strong communication skills, knowledge of asset management processes, and familiarity with complaint resolution procedures to ensure customer satisfaction and compliance with company policies.

What are popular job titles related to Frontline Asset Resolution Complaints jobs in Indiana?

For Frontline Asset Resolution Complaints jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Frontline Asset Resolution Complaints jobs in Indiana look for?

The top searched job categories for Frontline Asset Resolution Complaints jobs in Indiana are:

What cities in Indiana are hiring for Frontline Asset Resolution Complaints jobs?

Cities in Indiana with the most Frontline Asset Resolution Complaints job openings:

Frontline Asset Resolution Complaints jobs near you
Infographic showing various Frontline Asset Resolution Complaints job openings in Indiana as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.

Technical Customer Service Representative

Exotic Automation & Supply

Noblesville, IN • On-site

$25 - $35/hr

Full-time

Re-posted 2 hours ago

Job description

General Summary:
Provides frontline customer service support to both internal and external customers. Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and product requests; managing order follow-up; and resolving basic customer issues using foundational knowledge of Exotic product lines and business systems.
Essential Job Functions:
Order Management & Processing
  • Processes customer orders accurately from receipt through completion, including order entry, verification, and confirmation
  • Manages EDI (Electronic Data Interchange) transactions, including order receipt, processing, and error resolution
  • Handles order follow-up activities, including status updates, expedite requests, and delivery coordination
  • Processes RMAs (Return Merchandise Authorizations) in accordance with company policies and customer agreements
Customer Communication & Support
  • Responds to customer inquiries regarding product availability, order status, pricing, and general account questions
  • Prepares and processes customer quotations with accurate pricing and product specifications
  • Documents and processes customer complaints following established procedures to ensure timely resolution
  • Maintains professional communication with customers through phone, email, and other channels
Financial & Pricing Knowledge
  • Applies understanding of cost structures, discount schedules, and gross profit calculations to support pricing decisions
  • Utilizes customer-specific pricing matrices to ensure accurate quotations and order processing
  • Reviews orders for pricing accuracy and margin requirements before submission

Product & Supplier Knowledge
  • Demonstrates foundational knowledge of Exotic product lines to answer basic customer questions and identify appropriate solutions
  • Maintains working knowledge of core supplier base and their product offerings
  • Accesses and navigates supplier portals to verify product availability, specifications, and lead times
System & Process Compliance
  • Follows all departmental and corporate policies and procedures to ensure consistent service levels
  • Meets established productivity metrics for order processing, quote turnaround, and customer response times
  • Maintains accurate records and documentation in company systems for all customer interactions and transactions
Supplemental Job Functions:
  • Performs other duties as assigned or requested.
Knowledge, Skills and Abilities Required:
  • High School Diploma (required), Associate’s degree preferred.
  • Previous work experience (prefer customer-service related experience).
  • Previous experience working on a computer. 
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

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