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Front Office Production Support Analyst Jobs (NOW HIRING)

... office, based on business needs and team coordination. When working remotely, employees are ... As a Production Support Analyst, you will be responsible for the following: * Investigates ...

... office, based on business needs and team coordination. When working remotely, employees are ... As a Production Support Analyst, you will be responsible for the following: * Investigates ...

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

Provide L1/L2 production support for Fixed Income trading applications, ensuring platform stability and timely issue resolution. * Monitor applications, perform troubleshooting, log analysis, and log ...

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As of Sep 11, 2026, the average hourly pay for front office production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

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Infographic showing various Front Office Production Support Analyst job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, 52% Part Time, 12% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,147 per year, or $50.1 per hour.

Senior Application Support Analyst Aladdin Front Office

Boston, NY โ€ข On-site

Delan Associates, Inc
Engineering Professional Servicesย โ€ขย 51 - 200 employees

Full-time

Re-posted 12 days ago


Job description

Role: Senior Application Support Analyst Aladdin Front Office

Location: New York or Boston, MA

Note: In person final round of interview is MUST.

We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.

The ideal candidate will have 710 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.

Key Responsibilities

Provide Level 2/Level 3 production support for Aladdin and related front office applications.

Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.

Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.

Develop and execute SQL queries for troubleshooting, data validation, and analysis.

Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.

Participate in production releases, change management activities, and continuous service improvement initiatives.

Support a global operating model with collaboration across regional teams and participation in incident management.

Required Skills

710 years of experience supporting investment management or capital markets applications.

Strong hands-on experience with BlackRock Aladdin, including front office workflows.

Good understanding of the asset management trade lifecycle and front office business processes.

Strong SQL skills and experience analyzing large datasets.

Scripting experience, preferably in Python, for automation and operational tooling.

Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.