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Front Office Operations Manager Jobs in Seattle, WA

Kimpton Hotels

Front Office Manager

Seattle, WA · On-site

What You'll Do Lead all Front Office operations, set and maintain a high level of guest service ... What You Bring: * 2 years of management experience in hospitality or similar industry. * Bachelor ...

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Front Office Operations Manager information

See Seattle, WA salary details

$13

$27

$42

How much do front office operations manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for front office operations manager in Seattle, WA is $27.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $31.44 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What is front office operations management?

Front office operations management involves overseeing the daily functions of the front desk, reception, and guest services in a hospitality or corporate environment. It includes managing staff, ensuring customer satisfaction, and coordinating communication between departments using tools like property management systems or customer relationship management software.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

Is front office operations manager a stressful job?

A front office operations manager oversees guest services, staff coordination, and administrative tasks, which can involve high-pressure situations, especially during busy periods or emergencies. The role requires strong organizational skills, multitasking, and problem-solving, which can contribute to stress levels depending on workload and environment.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
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What job categories do people searching Front Office Operations Manager jobs in Seattle, WA look for? The top searched job categories for Front Office Operations Manager jobs in Seattle, WA are:
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Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Seattle, WA as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,192 per year, or $27 per hour.

Front Office Supervisor - Hourly

SeaMar Community Health Centers

Monroe, WA • On-site

$26.62/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Front Office Supervisor

The Front Office Supervisor leads and manages all front office operations including the front desk, switchboard, medical records, and managed care departments. This role ensures exceptional customer service, efficient patient flow, and compliance with clinic policies while supervising and training front office staff.

Key Responsibilities:

  • Supervise, train, and evaluate front desk, switchboard, medical records, and managed care staff
  • Oversee patient registration, check-in, scheduling, and customer service standards
  • Ensure compliance with confidentiality, HIPAA, and operational policies
  • Support patient flow and resolve patient concerns in coordination with clinic leadership
  • Manage daily administrative operations including mail, supplies, equipment, and reporting
  • Assist with quality improvement audits and performance reporting

Qualifications:

  • High school diploma or GED required; post-secondary education preferred
  • Minimum 2 years ambulatory front office experience; supervisory experience preferred
  • Strong customer service, leadership, and organizational skills
  • Computer proficiency (Microsoft Office) required
  • Bilingual English/Spanish preferred

Fast-paced outpatient clinic environment.

Sea Mar is an Equal Opportunity Employer and offers a competitive benefits package.

Starting Wage: $26.62 per hour

Work Schedule: Monday – Friday (Some Saturdays)

Hourly - Hourly Plan, 26.62 USD Hourly

What We Offer:

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • Life Insurance
  • Long Term Disability
  • EAP (Employee Assistance Program)
  • Paid-time-off starting at 24 days per year + 10 paid Holidays.
  • We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

Apply