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Front Office Operations Manager Jobs in Kent, WA

Lodgeworks

Front Office Supervisor

Bellevue, WA · On-site

$23 - $28/hr

This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel ...

Kimpton Hotels

Front Office Manager

Seattle, WA

What You'll Do Lead all Front Office operations, set and maintain a high level of guest service ... What You Bring: * 2 years of management experience in hospitality or similar industry. * Bachelor ...

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All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Kent, WA

Front Office Operations Manager information

See Kent, WA salary details

$13

$26

$42

How much do front office operations manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front office operations manager in Kent, WA is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

Is an operations manager higher than a front office manager?

A front office operations manager typically oversees guest services, reception, and front desk staff, focusing on daily guest interactions. An operations manager often has broader responsibilities across multiple departments or the entire organization, making the operations manager generally higher in seniority and scope than a front office manager.

What is the highest salary for an office manager?

The highest salary for a Front Office Operations Manager can reach over $100,000 annually, especially in large organizations or high-cost-of-living areas. Salaries depend on experience, location, industry, and the size of the organization, with senior roles or those requiring specialized skills commanding higher pay.

What are the key skills and qualifications needed to thrive as a Front Office Operations Manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

How does a Front Office Operations Manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What does a front office manager do?

A front office manager oversees the daily operations of the front desk in a hotel, office, or organization, ensuring excellent customer service and efficient check-in and check-out processes. They supervise staff, handle guest or client inquiries, manage reservations, and coordinate communication between departments, often using property management systems or similar tools.

What are Front Office Operations Managers?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.
What are popular job titles related to Front Office Operations Manager jobs in Kent, WA? For Front Office Operations Manager jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Front Office Operations Manager jobs in Kent, WA look for? The top searched job categories for Front Office Operations Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Front Office Operations Manager jobs? Cities near Kent, WA with the most Front Office Operations Manager job openings:
Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Kent, WA as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $55,740 per year, or $26.8 per hour.

Front Office Supervisor (orthopedic clinic)

Proliance Surgeons

Tacoma, WA • On-site

$24.46 - $41.59/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

Proliance Surgeons rating

7.8

Company rating: 7.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
Position Summary
The Front Office Supervisor plays a crucial role in supporting the daily operations of the front office team within an orthopedic practice. The Front Office Supervisor will ensure efficient workflows, high-quality customer service, and operational excellence while providing guidance and support to front office staff. This role will require active involvement in training, scheduling, and managing day-to-day activities while helping drive continuous improvement.
Location: Proliance Puget Sound Orthopaedics (Tacoma, Lakewood & Gig Harbor)
Schedule: Monday - Friday, 8:00am - 5:00pm
Key Duties and Responsibilities
The key duties and responsibilities of the Front Office Supervisor include, but are not limited to:
Operations Management
  • Supervise front office functions, including patient access, call center, and front desk operations.
  • Ensure all patient interactions, from check-in to check-out, are handled efficiently, with a focus on minimizing wait times and addressing patient concerns.
  • Oversee registration, scheduling, and insurance-related tasks, ensuring these functions run smoothly and according to practice standards.
  • Assist with maintaining compliance with practice policies, procedures, and regulations.

Team Leadership and Support
  • Provide day-to-day supervision and support to the front office team, ensuring staff members are meeting performance standards and operational goals.
  • Train, coach, and develop front office staff to improve performance and foster a positive work environment.
  • Assist with scheduling front office team members to ensure adequate staffing levels across all locations.
  • Provide ongoing support and guidance to team members, offering constructive feedback and identifying development opportunities.

Technology and Process Improvement
  • Assist with utilizing practice management and electronic medical records systems to enhance workflow and improve service delivery.
  • Contribute to the identification and implementation of process improvements within front office operations.
  • Use available data to monitor front office performance and make adjustments to improve efficiency and patient satisfaction.

Compliance and Quality Assurance
  • Conduct regular audits to ensure accurate insurance verification, registration, and scheduling practices.
  • Identify and address operational inefficiencies or errors and contribute to corrective action plans.
  • Help maintain adherence to all compliance and risk management standards.

Education/Experience
  • High School diploma or equivalent.
  • Minimum 5 years of experience in a medical office setting, with at least 3 years in a supervisory or leadership role.
  • Demonstrated knowledge of medical insurance, benefits, prior authorizations, and payer requirements strongly preferred.
  • Previous experience in an orthopedic or specialty medical practice.
  • Experience with practice management systems and electronic medical records such as NextGen, Epic, and other medical office systems.

Knowledge, Skills and Abilities
  • Strong communication, leadership, and problem-solving skills.
  • Strong interpersonal and communication skills, with an ability to build positive relationships with patients, staff, and physicians.
  • Excellent customer service skills with a focus on enhancing the patient experience.
  • Ability to provide regular feedback to staff and facilitate performance improvement.
  • Demonstrated leadership abilities, with experience in coaching, training, and mentoring staff.
  • Ability to model patience, composure, and professionalism in all team interactions.
  • Skilled in delegating tasks and ensuring team collaboration to meet practice goals.
  • Proficient in Microsoft Office applications (especially Excel) for data management, reporting, and analysis.
    Comfortable with learning and adapting to new software tools and technology.
    Strong attention to detail and ability to manage time efficiently.
  • Strong problem-solving skills, with the ability to identify issues and find effective solutions.
  • Flexible and adaptable to changes in workflow, staffing, and patient volume.
  • Able to maintain a positive attitude while working under pressure or dealing with challenges.
  • Ability to manage multiple tasks and priorities while ensuring high standards of quality and efficiency.
  • Skilled at maintaining organization and ensuring timely task completion.
  • Proactive in identifying operational improvements to enhance productivity and patient care.
  • Willingness to work flexible hours as needed, including travel between clinic locations.
  • Reliable in terms of attendance and commitment to meeting operational needs.

Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

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