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Front Office Operations Manager Jobs in Romeoville, IL

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Front Office Administrative Assistant 25-30 hours a week We are a growing real estate management ... management, real estate, construction, leasing, and business operations while working alongside ...

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Front Office Administrative Assistant 25-30 hours a week We are a growing real estate management ... management, real estate, construction, leasing, and business operations while working alongside ...

Office Manager

Naperville, IL · On-site

$85K - $90K/yr

Manage office scheduling, staffing, and daily operations to maintain appropriate coverage and productivity. * Supervise front office and clinical support team members by providing leadership ...

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Front Office Operations Manager information

See Romeoville, IL salary details

$12

$24

$37

How much do front office operations manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for front office operations manager in Romeoville, IL is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $28.17 per hour, depending on experience, location, and employer.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What job categories do people searching Front Office Operations Manager jobs in Romeoville, IL look for?

The top searched job categories for Front Office Operations Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Front Office Operations Manager jobs?

Cities near Romeoville, IL with the most Front Office Operations Manager job openings:

Infographic showing various Front Office Operations Manager job openings in Romeoville, IL as of June 2026, with employment types broken down into 4% As Needed, 55% Full Time, 33% Part Time, 4% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $50,345 per year, or $24.2 per hour.

Front Office Supervisor

Omni Hotels & Resorts

Chicago, IL • On-site

$28.55/hr

Full-time

Re-posted yesterday


Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 109 rated hotels


Job description

Omni Chicago Hotel
Experience Chicago's stunning architecture, lakefront beauty, and vibrant culture while building a career with purpose at Omni Chicago Hotel. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports, and shopping to name a few. Standing tall on the world-famous Mag Mile, our AAA Four Diamond all-suite hotel is just steps away from high end retail stores, world class dining, and many of the most popular tourist attractions in Chicago.
At Omni we are known for our quality and exceptional service that delivers "The Most Magnificent Memories on the Mile." We only hire the best to ensure we continue our longstanding tradition. Omni Chicago's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. What truly sets us apart is our team. We foster a culture that values learning, growth, and empowerment, offering opportunities for advancement and a workplace where everyone can thrive. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.
Overview:
The role of the Front Office Supervisor is to work in Front Desk and Guest Services areas to ensure all Omni policies, procedures, and standards are met as well as train, develop and motivate staff.
Responsibilities:
  • To be thoroughly acquainted with all check-in policies and procedures.
  • To be experienced with various guest scenarios.
  • To be familiar with all technical equipment related to the Front Desk.
  • To be familiar with all hotel facilities and offerings.
  • To understand the influence and importance of all departments on the Front Desk.
  • Responsible for the training of new associates.
  • Must be familiar with shift checklist and be able to run the desk in absence of the Manager.
  • Understand and be able to perform rooms control duties.
  • Broad knowledge of Opera Cloud, Synergy, Canary, and Key Card systems.
  • Familiar with all reservation special packages.
  • Understand all radio codes and emergency procedures.
  • Responsible for covering MOD shifts.

Qualifications:
  • Attain a high propensity for customer service.
  • Previous cash handling experience.
  • Ability to stand for prolonged periods of time.
  • Previous front desk experience preferred.
  • Previous supervisory experience preferred.
  • May require working overnight shift.
  • Ability and Willingness to work varied schedule including nights, holidays, and weekends.
  • Ability to lift, pull, push, carry up to 50lbs without assistance.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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