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Front Office Operations Manager Jobs in Dothan, AL

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

Primary Responsibilities Reception & Front Office * Greet visitors, clients, vendors, employees ... About Metcalf Management Company PC Metcalf Management Company PC supports the operations, people ...

New

Metcalf Management Company Pc

Receptionist

Dothan, AL · On-site

$16 - $20/hr

Primary Responsibilities Reception & Front Office * Greet visitors, clients, vendors, employees ... About Metcalf Management Company PC Metcalf Management Company PC supports the operations, people ...

New

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL · On-site

$12.75 - $16.25/hr

We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent ... Proficiency with computer systems and software, such as Microsoft Office and property management ...

Springhill Suites Dothan

Front Desk Associate

Kinsey, AL · On-site

$12.75 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Doubletree By Hilton

Front Desk Agent

Kinsey, AL · On-site

$13 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Tru by Hilton

Front Desk Agent

Dothan, AL · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

Springhill Suites Dothan

Front Desk Associate

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Proficiency with computer systems and software, such as Microsoft Office and reservation management ...

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Front Office Operations Manager information

See Dothan, AL salary details

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How much do front office operations manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office operations manager in Dothan, AL is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.14 per hour, depending on experience, location, and employer.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

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For Front Office Operations Manager jobs in Dothan, AL, the most frequently searched job titles are:

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Front Office Operations Manager jobs near you

FRONT DESK

Holiday Inn Express & Suites Dothan - RAM Hotels

Dothan, AL • On-site

$13 - $16.25/hr

Part-time

Re-posted 27 days ago

Job description

Introduction:
We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
  • Monitor and maintain inventory of supplies and equipment
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Qualifications:
  • Previous experience as a night auditor or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Excellent attention to detail and problem-solving skills
  • Flexibility to work overnight shifts, including weekends and holidays

Perks:
  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment

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