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Front Office Operations Manager Jobs in Nebraska

Courtyard by Marriott

Front Desk Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

Acts as manager on duty for hotel and manages front desk operations * Ensures front desk staff is ... Assists the Assistant General Manager/Front Office Manager in recognizing and correcting potential ...

Webforge

Operations Manager

Valley, NE · On-site

This position will directly manage one or more front line supervisors within assigned area(s) to ... Must have experience with Microsoft Office (Outlook, Work, Excel, Powerpoint) * Ability to travel ...

Revolution Group, LLC

Operations Manager

Omaha, NE

Operations Manager Revolution Group | Omaha, Nebraska | Full-Time | In-Office Build the Operating System Behind a Growing Financial Services Firm Revolution Group is looking for an experienced ...

Thermo Systems

Office Administrator

Omaha, NE · On-site

$17.25 - $23.75/hr

Manage day-to-day office operations, including phones, mail, filing, copying, scanning, and document preparation. * Maintain office, kitchen, and supply inventories, placing orders as needed.

Thermo Systems

Office Administrator

Omaha, NE · On-site

$17.25 - $23.75/hr

Manage day-to-day office operations, including phones, mail, filing, copying, scanning, and document preparation. * Maintain office, kitchen, and supply inventories, placing orders as needed.

Thermo Systems LLC

Office Administrator

Omaha, NE · On-site

$15.50 - $21.25/hr

Manage day-to-day office operations, including phones, mail, filing, copying, scanning, and document preparation. * Maintain office, kitchen, and supply inventories, placing orders as needed.

CHHJ LINCOLN, LLC

Operations Manager

Omaha, NE · On-site

$36K - $45K/yr

The role of our Sales and Operations Manager for College Hunks Hauling Junk and Moving is ... Building and training a team of extraordinary front line support * 100% client amazement and ...

CHI Health Clinic

Office Lead

Omaha, NE

$18.06 - $25.51/hr

Every day, you will facilitate the streamlined operation of the office, managing diverse ... Coordinate general front office activities including but not limited to; registration, TOS ...

PainPoint Health

Medical Receptionist

Omaha, NE · On-site

$18 - $20/hr

Medical Receptionist - Pain Management Monday-Thursday 8 AM-5:30 PM & Friday 8 AM-12 PM | $18-20 ... Schedule appointments and assist with daily front office operations. * Create, update, and maintain ...

PainPoint

Medical Receptionist

Omaha, NE · On-site

$18 - $20/hr

Medical Receptionist - Pain Management Monday-Thursday 8 AM-5:30 PM & Friday 8 AM-12 PM | $18-20 ... Schedule appointments and assist with daily front office operations. * Create, update, and maintain ...

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Front Office Operations Manager information

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What are popular job titles related to Front Office Operations Manager jobs in Nebraska?

For Front Office Operations Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Front Office Operations Manager jobs in Nebraska look for?

The top searched job categories for Front Office Operations Manager jobs in Nebraska are:

Front Office Operations Manager jobs near you

Front Desk Supervisor

Courtyard by Marriott

Lincoln, NE • On-site

$15.50 - $17/hr

Full-time

Retirement, PTO

Re-posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Benefits:
  • 401(k) matching
  • Employee discounts
  • Paid time off

Front Desk Supervisor
The Front Office Supervisor is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Courtyard by Marriott standards to achieve a friendly atmosphere of superior guest service and product quality. Display exemplary performance for staff to follow.
GUEST SERVICE
  • Maintains guest service as the driving philosophy of the hotel
  • Personally demonstrates a commitment to guest service responding promptly to guests' needs
  • Is committed to making every guest satisfied
  • Develops added-value customer service programs
  • Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest assistance
  • Meets or exceeds hotel guest satisfaction measures. (GSS Scores)
  • Ensures hotel standards and services contribute to the delivery of consistent guest service
  • Ensures all shift checklist are completed
  • Ensures all call backs are being performed
  • Front Office Supervisor should remain highly visible and readily available for guest at all times
  • Ensures proper procedures are followed concerning guest safety security boxes
  • Settles all credit card, guest, and accounts receivable credit disputes

FRONT DESK MANAGEMENT
  • Acts as manager on duty for hotel and manages front desk operations
  • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems
  • Ensures front desk staff is trained in and follows financial control procedures for cash, voucher, inventories and receivables
  • Produces accurate financial reports on time
  • Always demonstrates self-confidence, energy and enthusiasm
  • Responsible for continuous training/personal development, relating professional hospitality, technical skills and proactive approaches to solve guests or hotel concerns
  • Ensures front desk supplies are fully stocked
  • Ensures all front desk shifts and night audit shifts are filled

SAFETY AND SECURITY MANAGEMENT
  • Assists the Assistant General Manager/Front Office Manager in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.)
  • Understands, follows, and assists with policies and procedures for the hotel's key control system

GENERAL DUTIES EXPECTATIONS
  • Maintains a professional appearance and demeanor in all situations dealing with fellow employees, guests and clients.
  • Manages time effectively to accomplish all desired tasks, duties, and action plans
  • Is punctual for all shifts and meetings
  • Job can entail working nights, weekends and overnight shifts and Husker Game Day weekends
  • Helps to maintain an organized work environment
  • Assists in keeping all areas of the hotel clean

For questions, please call Jesse Genrich. (402)904-4800
Compensation: $15.50 - $17.00 per hour
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of "integrity over income" over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

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