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Front Office Night Manager Jobs in Rockingham, NC

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Front Office Night Manager information

See Rockingham, NC salary details

$10

$19

$31

How much do front office night manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for front office night manager in Rockingham, NC is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.27 per hour, depending on experience, location, and employer.

What is a front office night manager?

Front Office Night Managers are hospitality professionals responsible for overseeing the front desk and guest services during the overnight shift at hotels or similar establishments. Their duties often include managing late check-ins and check-outs, handling guest inquiries or emergencies, ensuring security protocols are followed, and preparing daily financial and operational reports. They serve as the main point of contact for guests during nighttime hours and often supervise the night staff to maintain smooth operations. Strong communication, problem-solving, and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front office night manager?

To thrive as a Front Office Night Manager, you need expertise in hotel operations, guest services, and staff supervision, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), front desk software, and basic accounting procedures is essential. Exceptional problem-solving, communication, and leadership skills help you handle guest concerns and manage night staff effectively. These competencies ensure smooth overnight operations, guest satisfaction, and efficient issue resolution during off-peak hours.

What are some common challenges faced by a front office night manager, and how can they be effectively managed?

Front Office Night Managers often encounter challenges such as handling guest issues with limited overnight staff, managing late check-ins or check-outs, and ensuring smooth communication between night and day teams. To manage these effectively, it's important to develop strong problem-solving skills, maintain clear handover notes, and foster good relationships with other hotel departments such as housekeeping and security. Proactively addressing guest concerns and keeping thorough records can help ensure a seamless guest experience and operational continuity.

What is the difference between Front Office Night Manager vs Front Desk Supervisor?

AspectFront Office Night ManagerFront Desk Supervisor
CredentialsHospitality management experience, sometimes certificationsCustomer service experience, hospitality certifications optional
Work EnvironmentOvernight shift, hotel front desk, administrative dutiesDay or evening shifts, hotel front desk, guest service
Employer & IndustryHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonOvernight hotel management rolesGuest service supervision during daytime shifts

The Front Office Night Manager primarily oversees overnight hotel operations, handling guest issues and administrative tasks during the night shift. The Front Desk Supervisor manages guest services during regular hours, focusing on check-ins, check-outs, and staff supervision. While both roles require hospitality experience, the Night Manager emphasizes overnight management, whereas the Supervisor focuses on daytime guest service. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What job categories do people searching Front Office Night Manager jobs in Rockingham, NC look for?

The top searched job categories for Front Office Night Manager jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Front Office Night Manager jobs?

Cities near Rockingham, NC with the most Front Office Night Manager job openings:

Front Office Night Manager jobs near you

Patient Care Coordinator

Elite Physical Therapy Mississippi

Pinehurst, NC • On-site

$14.25 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Patient Care Coordinator

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pinehurst, NC!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

  • Greets everyone who enters the clinic in a friendly and welcoming manner.
  • Schedules new referrals received by fax or by telephone from patients, physician offices.
  • Verifies insurance coverage for patients.
  • Collects patient payments.
  • Maintains an orderly and organized front office workspace.
  • Other duties as assigned.

Fulltime positions include:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

Responsibilities:

  • Core responsibilities
    • Collect all money due at the time of service
    • Convert referrals into evaluations
    • Schedule patient visits
    • Customer Service
  • Create an inviting clinic atmosphere.
  • Make all welcome calls
    • Monitor and influence arrival rate through creation of a great customer experience
  • Practice Management
    • Manage schedule efficiently
    • Manage document routing
    • Manage personal overtime
    • Manage non-clinical documentation
    • Manage deposits
    • Manage caseload, D/C candidate, progress note, and insurance reporting
    • Monitor clinic inventory
  • Training
    • Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
    • Complete quarterly compliance training.

Qualifications:

  • High School Diploma or equivalent
  • Communication skills – must be able to relate well to Business Office and Field leadership
  • Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
  • As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

  • This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
  • This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
  • This position is subject to sedentary work.
  • Constantly sits, with ability to interchange with standing as needed.
  • Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
  • Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
  • Constantly uses repetitive motions to type.
  • Must be able to constantly view computer screen (near acuity) and read items on screen.
  • Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
  • Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
  • Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

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