Front Office Manager Jobs in Fountain Inn, SC (NOW HIRING)

About the Hub City Spartanburgers:

The Hub City Spartanburgers, High-A affiliate of the Texas Rangers, play in Spartanburg, South Carolina and have quickly built a strong presence in the community. With a focus on high-energy baseball, fan engagement, and local connection, the Spartanburgers continue to establish themselves as a key part of the Upstate sports landscape. As part of Diamond Baseball Holdings (DBH), the Spartanburgers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Summary of Responsibilities:

The Office Manager ensures the efficiency of the front office by greeting and directing visitors either over the phone or in person, answering general questions, and ordering and maintaining office and break room supplies.  This position also assists the General Manager and DBH Finance and may do special projects with other departments as requested.  

Essential Functions of the Job:

• Answer multi-line telephone system and forward calls to appropriate office personnel
• Manage the components of the phone system, including welcome message, phone tree, general VM, etc.
• Order, organize, and ensure all office supplies are on hand and that all office machinery is in good working order
• Coordinate service calls for office equipment repair
• Order supplies for the breakroom and ensure cleanliness
• Assist DBH Finance by handling activities such as handling bank deposits, gameday cash operations (if applicable), manual check creation, facilitating invoice and spend approvals, and interacting with vendors
• Assist in onboarding and processing payroll for seasonal employees and ensure compliance with all relevant trainings and policies
• Act as the I-9 Agent for all seasonal and front office staff; ensuring 100% compliance
• Help staff with time and expense reimbursement submissions and manage credit card tracking for receipts and coding in Divvy/Bill.com
• Work with regional finance team to complete month-end close tasks
• Track and submit monthly sales commissions for front office staff
• Assist with the collections of past due receivables
• Bill Major League Baseball affiliate for reimbursables and maintain close relationships
• Assist in the preparation and reporting of sales taxes
• Manage and ensure timeliness with rent and other required payments
• Assist in planning and execution of staff birthdays, anniversaries and other special events

Education and Experience Preferred:

• Associate or Bachelors degree
• 3-5 years experience in an office environment
• Strong knowledge of Microsoft Office
• Administrative experience supporting multiple people and departments
• Experience working in an accounting environment
• Excellent organizational skills, attention to detail and ability to multitask
• Ability to maintain confidentiality and professionalism

Minimum Education and Experience Required:

• High School Diploma/GED
• 1-2 years experience in an office environment
• 1-2 years’ experience in Accounts Payable
• Experience and knowledge of Microsoft Office and Excel
• Ability to use a multi-line phone system
• General Accounting software knowledge
• Good organizational skills, ability to manage time efficiently and effectively
• Ability to maintain confidentiality and professionalism