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Front Office Associate Jobs in Springfield, VA (NOW HIRING)

Sage Hospitality

Mgr Front Office

Washington, DC · On-site

$60K/yr

Ensure all Front Desk Associate duties are completed daily. Qualifications Education/Formal ... Must have total understanding of all hotel front office procedures. * Requires working knowledge of ...

Archer

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Lodgeworks

Assistant Front Office Manager

Mclean, VA · On-site

Assistant Front Office Manager| LodgeWorks is actively hiring for an Assistant Front Office Manager ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Sage Hospitality

Mgr Front Office

Washington, DC

$19.25 - $25/hr

Ensure all Front Desk Associate duties are completed daily. * Qualifications Education/Formal ... Must have total understanding of all hotel front office procedures. * Requires working knowledge of ...

Clark Associates

Front End Associate

District Heights, MD · On-site

$17 - $20.50/hr

... at the front of the store, and serving as the first point of contact for in-store and phone ... Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM ...

SENTA Partners

Front Office Coordinator

Reston, VA · On-site

$18 - $21/hr

High school or associates degree (preferred) * 2+ years of experience in a fast-paced healthcare practice * Knowledge of MS Office and Electronic Medical Records (EMR) * High level of professionalism ...

HHM Hotels

Front Desk Supervisor

Washington, DC

$24 - $25/hr

Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they ...

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Front Office Associate information

See Springfield, VA salary details

$10

$17

$24

How much do front office associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office associate in Springfield, VA is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.33 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Springfield, VA?

The most popular types of Front Office jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Front Office Associate jobs?

Cities near Springfield, VA with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $36,999 per year, or $17.8 per hour.

Mgr Front Office

Sage Hospitality

Washington, DC • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Why us?
Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton
Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by
being influential, driven, and ultimately committed to the continued growth and success of the hotel
and community!
Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood
Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-
suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark
and is proud to be an official partner and passionate supporter of the Nationals. With many new
restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will
find it's easy to 'Be At Home' during their stay. Featuring a modern glass façade and contemporary
décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows
and Washington Nationals memorabilia along with all the other amenities of the Homewood
Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up
bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol
and the Washington Monument.
Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard
Job Overview
The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents are completed in accordance to established policies and procedures. Assists in the training and hiring of Front Desk Agents.
Responsibilities
  • Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner.
  • Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
  • Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
  • Coordinate activities and foster good relations with our valet and taxi services.
  • Provides information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
  • Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
  • Ensure all Front Desk Associate duties are completed daily.

Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
  • Must have total understanding of all hotel front office procedures.
  • Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
  • Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in oral and written English.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
  • Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to read written forms of communication and monochrome computer screen.
  • Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
  • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
  • 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
  • Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment
  • Work inside 95%Material/Equipment Used
  • Prolonged standing at indoor, thermostatically climate-controlled workstation.

Benefits
  • Unlimited PTO
  • Medical, dental, & vision insurance
  • 401(k) with Employer Matching
  • Health savings and flexible spending accounts
  • Employee assistance program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000
  • Independance Plan

Salary
USD $60,000.00 - USD $65,000.00 /Yr.
Sage Hospitality Group logo

About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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