ZipRecruiter

Log In

1

Front Office Associate Jobs in Rochester, NY (NOW HIRING)

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

$80 - $100/hr

Responsibilities * Assist the Director and Assistant Director of Front Office with managing the ... Coach, train, counsel hourly associates and administer discipline as needed * Perform some Night ...

Welker Mojsej & DelVecchio

Be Seen First

Client Service Associate

Rochester, NY · On-site

$41K - $51K/yr

Client Service Associate Immediate opening Preference given to previous accounting office ... Maintain organization and cleanliness of front desk reception area and common office area.

previous page

Showing results 41-60

All JobsFront Office Associate JobsFront Office Associate Jobs in Rochester, NY

Front Office Associate information

See Rochester, NY salary details

$9

$16

$22

How much do front office associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for front office associate in Rochester, NY is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.27 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Rochester, NY?

The most popular types of Front Office jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Front Office Associate jobs?

Cities near Rochester, NY with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $34,949 per year, or $16.8 per hour.

Patient Concierge

Rochester, NY • On-site

Dermatology Associates of Rochester
Outpatient Health Care • 11 - 50 employees
Learn more about Dermatology Associates of Rochesterexternal

$17 - $19/hr

Part-time

Posted 7 days ago

Key responsibilities

  • Welcome patients and guests with professionalism and warmth.

  • Confirm appointments, guide patients to check-in areas, and support with intake paperwork or digital check-in systems.

  • Collaborate with front desk and clinical teams to ensure efficient patient flow.

Job description

Description: Want the perfect part-time job? 
Kids going back to school?  College student looking to earn a little money outside of Federal Work Study programs?    We have them!


Join us as a part time Patient Concierge and be part of a team that values energetic service delivery, transparency, and professionalism. Your dedication will help create a welcoming dermatology boutique environment where patients feel cared for from their first contact through their entire healthcare journey.


Days:   Monday Wednesday Friday

Afternoon Shift: 12 pm - 5 pm


Our practice, Dermatology Associates of Rochester, located in Rochester NY, is a fast-moving, high-performing, multi- discipline practice with Dermatology, Plastic Surgery, and a Cosmetic Center. Our experienced Board-Certified dermatologists, plastic surgeons, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of Total Skin Care, offering some of the most advanced skin treatments available, in a Boutique setting.


Job Summary

These part-time position(s) require a poised, polished individual who understands the importance of discretion, particularly in a cosmetic and plastic surgery setting. The Patient Concierge is the first impression of our practice. This role is responsible for welcoming patients with warmth and professionalism while ensuring a seamless transition into the clinical experience. As part of a rotating front-office Concierge team, the Patient Concierge helps maintain an organized, calm, discreet and hospitality-driven environment that aligns with our brand standards and upholds respectful patient privacy.


Essential Responsibilities

· Welcome patients and guests with professionalism and warmth.

· Confirm appointments and guide patients to appropriate check-in areas.

· Provide support with intake paperwork or digital check-in systems (Kiosks).

· Maintain a pristine and organized reception area.

· Communicate delays or updates with discretion and empathy.

· Collaborate with front desk and clinical teams to ensure efficient patient flow.

· Uphold strict HIPAA compliance and patient confidentiality.

· Represent the practice brand through appearance, demeanor, and communication.




Requirements:

· High school diploma or equivalent required.

· Previous experience in a medical office, cosmetic practice, luxury retail, or hospitality setting preferred.

· Hospitality industry experience in front-facing customer service or guest service strongly preferred.

· Basic computer proficiency, experience using iPads, and comfort utilizing AI technology are required.

· Strong interpersonal and communication skills; ability to maintain composure in a high-touch, service-oriented environment.

· This position is primarily stationed in the entry area of the practice and prolonged periods of standing and being on your feet during your scheduled shift is required. Continuous face to face interraction and verbal communication with patients, guests, visitors and staff is required. Frequent movement within the building to coordinate patient flow, including climbing stairs. Occasional light lifting of office materials (e.g., files, packages, supplies) up to 20 lbs. is required.


Application Instructions: Please submit your resume and a cover letter outlining your qualifications and relevant experience to Sandy Garrod, HR Director at sgarrod@dermrochester.com.