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Front Office Associate Jobs in Muskego, WI (NOW HIRING)

The Pfister Hotel

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the ... Proven ability to lead, coach, and develop associates while fostering a positive team culture.

Marcus Hotels

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

... Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment. • Proven ability to lead, coach, and develop associates while fostering a positive team ...

Acupuncture and Holistic Health Associates

Be Seen First

Front Desk Reception

Glendale, WI · On-site

$15.15 - $17/hr

We are seeking a reliable, detail-oriented Clinical & Front Desk Assistant to support acupuncturists and the front office. This is a hands-on, cross-trained role that moves between the treatment area ...

Caliber Collision

Office Administrator

Saint Francis, WI

$17.75 - $24.25/hr

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Saint Francis, WI · On-site

$17.75 - $24.25/hr

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Waukesha, WI

$18 - $24.75/hr

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber

Office Administrator

Saint Francis, WI · On-site

$17.75 - $24.25/hr

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Caliber Collision

Office Administrator

Waukesha, WI · On-site

$18 - $24.75/hr

... the front office teammates with the necessary tools, training and information to effectively ... center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling ...

Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

Ability to stand and move throughout the front office and continuously perform essential job ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Muskego, WI

Front Office Associate information

See Muskego, WI salary details

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How much do front office associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front office associate in Muskego, WI is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.45 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Muskego, WI?

The most popular types of Front Office jobs in Muskego, WI are:

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Cities near Muskego, WI with the most Front Office Associate job openings:

Front Office Associate jobs near you

Front Desk Manager

The Pfister Hotel

Milwaukee, WI • On-site

$65K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. 

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

       Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.

       Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.

       Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.

       Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.

       Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.

       Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.

Position Requirements

       2 years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.

       Proven ability to lead, coach, and develop associates while fostering a positive team culture.

       Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.

       Excellent communication, interpersonal, and problem-solving skills.

       Experience with hotel property management systems (PMS) and general computer proficiency.

       Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

       Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.

What's in it for you

       Health Insurance eligible after 30 days of employment, with company-paid Life Insurance 

       Competitive Pay, Early Wage Access, and Paid Time Off

       Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match

       Access to Employee Assistance Programs

       Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.

       Complimentary, well-balanced meal every shift.

       Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.

       Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

Job Type: Salary Exempt

Salary Range: $65,000-$75,000 based on experience

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

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