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Front Office Associate Jobs in Hancock, WI (NOW HIRING)

Sentryinsurance

Fitness Attendant

Stevens Point, WI · On-site

$13.25 - $15.50/hr

Provides customer service support at the Wellness Center front desk by greeting members and ... Meal Subsidy available for associates who report to an office Who You'll Contact Esbeidy Guevara ...

Sentry Insurance

Banquet Captain

Stevens Point, WI · On-site

... a co-leader in the front of house event operations. In addition, you'll: * Oversee food and ... Associate discounted shift meals and golf rates * Free Wellness Center Membership Who You'll Want ...

Peoples State Bank

Branch Manager

Stevens Point, WI

... front and center. This role exists to lead the retail team, grow relationships, and keep daily ... Associate or Bachelor's preferred - 3+ years of progressive banking experience - Team leadership ...

Peoples State Bank

Branch Manager

Stevens Point, WI · On-site

... front and center. This role exists to lead the retail team, grow relationships, and keep daily ... Associate or Bachelor's preferred - 3+ years of progressive banking experience - Team leadership ...

Peoples State Bank

Branch Manager

Stevens Point, WI · On-site

$65 - $90/hr

... front and center. This role exists to lead the retail team, grow relationships, and keep daily ... Associate or Bachelor's preferred * - 3+ years of progressive banking experience * - Team ...

Peoples State Bank

Branch Manager

Stevens Point, WI · On-site

... front and center. This role exists to lead the retail team, grow relationships, and keep daily ... Associate or Bachelor's preferred- 3+ years of progressive banking experience- Team leadership ...

Waste Management

Operations Manager

Berlin, WI

Establish and maintain positive relationships with all front-line employees. Spends the majority of ... Associate's Degree (accredited) or in lieu of a degree, * High School Diploma (accredited) and two ...

Waste Management

Operations Manager

Berlin, WI · On-site

Establish and maintain positive relationships with all front-line employees. Spends the majority of ... Associate's Degree (accredited) or in lieu of a degree, * High School Diploma (accredited) and two ...

Waste Management

Operations Manager

Berlin, WI · On-site

Establish and maintain positive relationships with all front-line employees. Spends the majority of ... Associate's Degree (accredited) or in lieu of a degree, * High School Diploma (accredited) and two ...

Waste Management

Operations Manager

Berlin, WI

Establish and maintain positive relationships with all front-line employees. Spends the majority of ... Associate's Degree (accredited) or in lieu of a degree, * High School Diploma (accredited) and two ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Hancock, WI

Front Office Associate information

See Hancock, WI salary details

$9

$16

$22

How much do front office associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front office associate in Hancock, WI is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.12 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Hancock, WI?

The most popular types of Front Office jobs in Hancock, WI are:

What cities near Hancock, WI are hiring for Front Office Associate jobs?

Cities near Hancock, WI with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Hancock, WI as of June 2026, with employment types broken down into 2% As Needed, 65% Full Time, 27% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,725 per year, or $16.7 per hour.

Medical Receptionist - New Wisconsin Rapids Location

GI Associates

Wisconsin Rapids, WI • On-site

$16.75 - $20.25/hr

Full-time

Re-posted 17 days ago

Job description

We are seeking an experienced Medical Receptionist to join our growing team at GI Associates! This on-site position is essential in creating a positive atmosphere for our patients and staff alike. As the primary front desk presence at our new clinic location, this role requires a high level of independence, accountability, and reliability.
The ideal candidate will excel in customer service, warmly welcoming patients and guests, managing check-ins efficiently, handling phone inquiries promptly, coordinating appointments, managing physician referrals, maintaining office relationships, and overseeing appointment reminders. This position is best suited for someone who is experienced, dependable, and confident working independently while keeping operations running smoothly.
If you're dedicated to providing exceptional service and thrive in both independent and team-oriented environments, we encourage you to apply today!
*Occasional coverage and training at our Stevens Point & Wausau offices may be required.
Essential Job Functions and Responsibilities
  • Promptly greets patients and guests in a positive and professional manner. Effectively and courteously assists physicians, patients, coworkers, and visitors.
  • Completes the patient check-in process; obtains and accurately loads demographic and insurance information and verifies accuracy at each visit, provides necessary forms to patients for completion and signature, reviews, and verifies the forms for accuracy, arrives patient in both the practice management and electronic medical record systems, and monitors patient waiting times in the lobby.
  • Collects co-payments and co-insurance and issues the appropriate receipt during the check-in process.
  • Promptly answers telephone calls, records messages for physicians, nurses and other staff as necessary, schedules patient appointments for all GIA offices and outreach clinics, and revises patient schedules for cancellations and changes to physicians' schedules.
  • Takes incoming referrals from physician offices and maintains professional relationship with referring offices. Loads patient information in the practice management system, calls the patient to schedule an appointment or tasks the team for further assessment, mails patient packet out if scheduled, and sends referral sheet back to referring office.
  • Monitors portal messages. Reviews and forwards to appropriate teams/staff for response.
  • Verifies cash drawer balance daily, and secures cash drawer before leaving department for the day.
  • Prepares records and packets for incoming Endoscopy Center patients; runs demographic sheets, H & P documentation, labels, and other related items and gives to the Endoscopy Center staff.
  • Completes post-procedure follow-up items; tasks Endoscopy Center RNs for non-pathology patient call backs, monitors all cases for surveillance orders, and tracks cancelled procedures to assure proper reschedule or follow-up occurs.
  • Performs various clerical duties for the Endoscopy Center, such as preparing procedure packets, photocopying forms, creating/maintaining reports, obtaining/updating patient information, creating labels, and maintaining office supplies and necessary forms.
  • Maintains the office supplies in reception, notifying the appropriate staff when additional supplies/forms are required.
  • Maintains the reception area, waiting room, and parking and entryway. Monitors reception, public waiting room and bathroom cleanliness. Inspects parking and entryway conditions, including snow removal and salting. Notifies grounds staff if needed, and notifies maintenance of any other service that is needed (i.e. carpet cleaning). Unlocks/relocks office and drug closet doors at the start and end of the day.
  • Actively participates in meetings, strives to positively contribute ideas and concerns to enhance and improve teamwork and effectiveness of the department.
  • Checks first aid box monthly and AED daily.
  • Maintains highest standards of patient confidentiality at all times.
  • Performs other duties as assigned, including but not limited to outgoing referrals, answering service messages, patient satisfaction survey reports, etc.

Minimum Qualifications
  • Education
    • High school diploma or equivalent required.
    • Advanced training/certification in any healthcare office degree program preferred.
  • Licensure/Certification
    • n/a
  • Experience
    • Minimum of one to two years of medical office experience in reception, or other relevant medical field required.

Competencies Required
  • Knowledge
    • Working knowledge of medical terminology.
    • Working knowledge of GIA appointment types, procedures, and anything else related to patient scheduling.
  • Skills
    • Exhibits a high level of phone and customer/patient service skills and etiquette to provide a positive first impression of the organization.
    • Possesses interpersonal, communication, and listening skills necessary to deal effectively and courteously with patients, physicians, and all staff members.
    • Proficient computer skills working in an Electronic Medical Record (EMR) and Practice Management software, and Microsoft Word, Excel, and the Internet.
    • Demonstrates professionalism and respect in all forms of communication and correspondence.
  • Abilities
    • Ability to maintain strict confidentiality of fiscal and health information.
    • Ability to work in a fast paced, multi-tasking environment and cope with rapidly changing demands while working as a team member.
    • Ability to prepare and gather information accurately and efficiently.

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