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Front Office Associate Jobs in Alabama (NOW HIRING)

EyeCare Associates

Front Office Specialist

Hoover, AL

$13.50 - $17/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary ...

EyeCare Associates

Front Office Specialist

Pelham, AL

$14 - $17.75/hr

Employee Discounts SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the ...

EyeCare Associates

Front Office Specialist

Birmingham, AL

$14.25 - $18/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary ...

EyeCare Associates

Front Office Specialist

Birmingham, AL · On-site

$14.25 - $18/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary ...

EyeCare Associates

Front Office Specialist

Huntsville, AL · On-site

$15 - $19/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary ...

EyeCare Associates

Front Office Specialist

Decatur, AL

$14.25 - $18/hr

Employee Discounts SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the ...

New

EyeCare Associates

Front Office Specialist

Hoover, AL · On-site

$13.50 - $17/hr

SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary ...

EyeCare Associates

Front Office Specialist

Pelham, AL · On-site

$14 - $17.75/hr

Employee Discounts SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the ...

EyeCare Associates

Front Office Specialist

Decatur, AL · On-site

$14.25 - $18/hr

Employee Discounts SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the ...

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All JobsFront Office Associate JobsFront Office Associate Jobs in Alabama

Front Office Associate information

See Alabama salary details

$8

$15

$20

How much do front office associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office associate in Alabama is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.78 per hour, depending on experience, location, and employer.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

Can you get a front office associate job with no experience?

Front Office Associate positions often do not require prior experience, as employers may provide on-the-job training for tasks like customer service, scheduling, and using office software. However, having strong communication skills and a professional demeanor can improve chances of hiring without experience.

Is a front office associate job stressful?

A front office associate job can be stressful due to the need to handle multiple tasks such as customer service, scheduling, and communication under time constraints. The level of stress varies depending on the work environment, workload, and individual skills in managing pressure and multitasking.
More about Front Office Associate jobs

What are the most commonly searched types of Front Office jobs in Alabama?

The most popular types of Front Office jobs in Alabama are:

What cities in Alabama are hiring for Front Office Associate jobs?

Cities in Alabama with the most Front Office Associate job openings:

Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $32,106 per year, or $15.4 per hour.

Front Office Manager

Fairfield Inn Birmingham - RAM Hotels

Millbrook, AL • On-site

Full-time

Re-posted 16 days ago

Job description

Front Office Manager]
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
Professional Experience
  • Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field

Management Experience
  • Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk
  • Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction
  • Motivate, coach counsel and discipline all team members according to hotel standards
  • Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.

Computer Experience
Proficiency in:
    • Microsoft Word
    • Excel
    • Powerpoint
    • Data entry
    • Database management systems

Hotel Experience
  • Maximize room revenue and occupancy by reviewing status daily
  • Ability to analyze variances, monitor credit report and maintain close observation of daily house count
  • Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy
  • Ensure no-show revenue is maximized through consistent and accurate billing
  • Ability to perform all jobs within the Front Desk and PBX Departments, when needed
  • Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
  • Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use
  • Assist in preparation of revenue and occupancy forecasts
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Maintain constant communication with Housekeeping and General Manager
  • Maintain lobby and front desk presence during peak hours and as needed
  • Manage and organize large turn days (including guest check-ins and check-outs)
  • Maintain safety deposit boxes per established standards
  • Monitor out-to-order, out-of-service, and discrepant and showrooms
  • Manage sell out opportunities; review arrivals report, and check on rooms inventory
  • Ensure correct and accurate cash handling at the Front Desk
  • Be familiar with all brand specific programs and the procedures for each
  • Ensure that team members are knowledgeable in understanding and implementing the programs
  • Establish and maintain key control system
  • Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff
  • Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings
  • Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program
  • Control department expenses to achieve budgeted profit
  • Have a working knowledge of night audit responsibilities and procedures
  • Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction
  • Be willing to cover shifts at a moments notice when an associate calls in on his/her team

Emotional Intelligence
  • Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
  • Engage every guest in conversation and recognition
  • Resolve any guest issue immediately
  • Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
  • Ability to anticipate guests' needs
  • Embraces and respects diversity and multicultural environment

Skills
  • Excellent communication; orally and written

Education
  • Background screening for previous criminal history
  • Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
  • At least 2 years of higher education (beyond high school or G.E.D.)

Strengths
  • Mathematical; statistical
  • Social
  • Speaks in guests' preferred language
  • Hotel is a smoke-free property
  • Creativity
  • Organizational
  • Administrative
  • Sales

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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