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Front Of House Manager Jobs in Roxbury, MA (NOW HIRING)

Cape Cod Cafe Inc

Front of House Manager

Brockton, MA · On-site

Description The Front of House Manager is responsible for overseeing daily front-of-house operations to ensure exceptional guest experience, strong team performance, and efficient service execution.

Evviva Trattoria

Front of House Manager

Stoneham, MA · On-site

$65K - $78K/yr

Our Growing Restaurant Group is seeking FOH Manager. A busy Italian Inspired, American Made Restaurant is seeking experienced Restaurateurs to manage the staff and operation of our establishment. The ...

Kings Bowl of Back Bay

FOH Manager

Boston, MA · On-site

$60K - $70K/yr

Overseeand manage all front of house operations, including customer service, staffsupervision, and inventory control. * Ensuresmooth and efficient operations by coordinating with kitchen staff ...

Kings Bowl of Burlington

FOH Manager

Burlington, MA · On-site

$60K - $70K/yr

Oversee and manage all front of house operations, including customer service, staff supervision, and inventory control. * Ensure smooth and efficient operations by coordinating with kitchen staff ...

Kaizen Lab Inc.

FOH Manager

Boston, MA · On-site

$60 - $80/hr

Overseeand manage all front of house operations, including customer service, staffsupervision, and inventory control. * Ensuresmooth and efficient operations by coordinating with kitchen staff ...

HUNTINGTON THEATRE COMPANY INC

Front of House

Boston, MA · On-site

$15/hr

Huntington Theatre House Manager The Huntington is looking to expand its Front of House Operations Team at the Huntington Theatre! Come join our Front of House team at one of Boston's World Class ...

Flour Bakery + Cafe

FOH Assistant Manager

Boston, MA · On-site

$53K/yr

Front of House Assistant Manager - Flour Bakery Do you like to eat award winning baked goods and sandwiches? Do you like managing an all-star team in a wonderful environment? If so, then you're in ...

Flour Bakery + Cafe

FOH Assistant Manager

Boston, MA · On-site

$53K/yr

Responsive recruiter Front of House Assistant Manager - Flour Bakery Do you like to eat award winning baked goods and sandwiches? Do you like managing an all-star team in a wonderful environment? If ...

The Halal Shack Boston

Front of House

Boston, MA · On-site

$17 - $21/hr

Front of House Team Member As a Front of House Associate/Cashier, you will be a vital team member ... Your premium skills in time management and upselling will help drive sales and enhance the overall ...

The Halal Shack Boston

Front of House

Boston, MA · On-site

$17 - $21/hr

Front of House Team Member As a Front of House Associate/Cashier, you will be a vital team member ... Your premium skills in time management and upselling will help drive sales and enhance the overall ...

Mill Wharf

FOH Supervisor

Scituate, MA

Description As an FOH Supervisor , you will lead our front-of-house team to deliver exceptional ... Work closely with management and back-of-house teams to keep communication clear and service ...

Mill Wharf

FOH Supervisor

Scituate, MA · On-site

Description As an FOH Supervisor , you will lead our front-of-house team to deliver exceptional ... Work closely with management and back-of-house teams to keep communication clear and service ...

Best in Boating

FOH Supervisor

Scituate, MA · On-site

$25/hr

As an FOH Supervisor , you will lead our front-of-house team to deliver exceptional guest ... Work closely with management and back-of-house teams to keep communication clear and service ...

Mill Wharf

FOH Supervisor

Scituate, MA · On-site

As an FOH Supervisor , you will lead our front-of-house team to deliver exceptional guest ... Work closely with management and back-of-house teams to keep communication clear and service ...

Boston - Rosa Mexicano

FOH Restaurant Manager

Boston, MA · On-site

$65K - $75K/yr

Key Responsibilities * Assist the General Manager in overseeing daily restaurant operations. * Supervise and support front-of-house and back-of-house staff during shifts. * Ensure compliance with ...

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Front Of House Manager information

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How much do front of house manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front of house manager in Roxbury, MA is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $29.23 per hour, depending on experience, location, and employer.

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. Salaries can vary widely, with some earning higher in larger or high-end venues, and many roles require strong customer service and leadership skills.

What do front of house managers do?

Front of house managers oversee the customer service operations in restaurants, theaters, or similar venues. They supervise staff, handle guest relations, ensure smooth service, and manage daily operations to provide a positive experience for patrons.
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Front Of House Manager jobs near you

Front of House Manager

Cape Cod Cafe Inc

Brockton, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description


The Front of House Manager is responsible for overseeing daily front-of-house operations to ensure exceptional guest experience, strong team performance, and efficient service execution. Working closely with the General Manager, this role provides leadership to FOH staff, drives service standards, manages scheduling and staffing, and fosters a positive, accountable workplace culture in compliance with Massachusetts labor and workplace regulations.

Essential Duties and Responsibilities

Guest Experience & Service Execution

  • Ensure exceptional guest service and satisfaction are the top operational priorities.
  • Oversee reservations, seating flow, table turnover, and guest issue resolution.
  • Monitor service quality, steps of service, and hospitality standards during all shifts.

Leadership & Team Management

  • Lead, coach, and support front-of-house employees, including hosts, servers, bartenders, and support staff.
  • Conduct performance evaluations, provide ongoing feedback, and administer coaching or corrective action as needed.
  • Support the development of key employees, supervisors, and assistant managers through daily one-on-one feedback and mentorship.

Staffing, Scheduling & Training

  • Review applications, interview candidates, and hire or recommend FOH employees.
  • Create and manage weekly schedules to meet operational and labor goals.
  • Provide or oversee FOH onboarding, training, and service refreshers.

Operations & Culture

  • Assign daily work tasks before, during, and after service periods.
  • Partner with the General Manager to drive sales, labor efficiency, and team engagement.
  • Promote a positive, safe, and inclusive work environment aligned with company values.
  • Support morale through recognition, incentives, and team-building initiatives.

The company reserves the right to modify duties as business needs evolve.

Requirements

High school diploma or GED required; additional education preferred. 

Minimum 2 years of restaurant experience, with at least 1 year in a supervisory or management role. 

Proven leadership and team-management skills. 

Strong communication, interpersonal, and problem-solving abilities. 

Ability to manage multiple priorities in a fast-paced environment. 

Proficiency with reservation systems and point-of-sale (POS) platforms. 

Flexibility to workdays, evenings, weekends, and holidays as required.

Physical Demands and Work Environment 

This position requires frequent standing, walking, and movement throughout the restaurant, as well as occasional lifting of up to 50 pounds. The work environment is fast-paced with moderate noise levels. Reasonable accommodation may be made in accordance with the ADA.

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