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Front End Office Manager Jobs (NOW HIRING)

MedStar Health

Office Manager OP

Ellicott City, MD · On-site

Office Manager will provide consistent effective and efficient feedback coaching and as needed ... Promotes consistent and effective front end revenue cycle practices and workflow at sites. Ensures ...

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How much do front end office manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for front end office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are Front End Office Managers?

Front End Office Managers are responsible for overseeing the day-to-day operations of the front office in businesses such as hotels, medical practices, or corporate offices. They manage administrative staff, handle customer or client interactions, schedule appointments, and ensure that front desk procedures run smoothly. Their role is crucial in creating a positive first impression for visitors and maintaining efficient office workflow. Additionally, they may assist with training staff, resolving issues, and implementing office policies.

What does a front office manager do?

A front office manager oversees the daily operations of the front desk, including guest check-in and check-out, reservations, and customer service. They ensure smooth communication between departments, manage staff schedules, and handle guest complaints to maintain a positive experience.

What are the key skills and qualifications needed to thrive as a Front End Office Manager, and why are they important?

To thrive as a Front End Office Manager, you need strong organizational abilities, multitasking skills, and a background in office administration or a related field. Familiarity with office management software (like Microsoft Office Suite or Google Workspace), scheduling tools, and sometimes basic accounting systems is typically expected. Exceptional interpersonal communication, problem-solving abilities, and customer service orientation help you excel in this client-facing position. These skills are crucial for ensuring smooth office operations, fostering a welcoming environment, and efficiently addressing the needs of staff and visitors.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the size of the organization. In some regions, salaries can be higher with additional responsibilities or certifications such as hospitality management or customer service skills.

What's a better title than office manager?

A better title than Office Manager depends on the specific responsibilities; common alternatives include Administrative Supervisor, Operations Coordinator, or Executive Assistant. These titles often reflect leadership, strategic planning, or specialized functions within an office environment. Choosing a more precise title can better communicate the role's scope and seniority to potential candidates.

What are some common challenges faced by Front End Office Managers in coordinating between different departments?

Front End Office Managers often encounter challenges when ensuring smooth communication and workflow between the front office, administrative staff, and other departments like finance or human resources. Balancing multiple priorities, managing conflicting schedules, and resolving misunderstandings quickly are key aspects of the role. Successful managers rely on strong organizational skills and proactive communication to keep everyone aligned, foster teamwork, and maintain a positive office environment.

What is the difference between Front End Office Manager vs Front Desk Supervisor?

AspectFront End Office ManagerFront Desk Supervisor
Primary RoleOversees front office operations, manages staff, and ensures customer service qualitySupervises front desk staff, handles guest check-ins/outs, and manages daily front desk activities
CredentialsTypically requires hospitality management experience, certifications like CMP or CHA beneficialHigh school diploma or equivalent; hospitality or customer service experience preferred
Work EnvironmentHotels, resorts, or large hospitality establishmentsHotels, motels, or small hospitality venues
Employer UsageUsed in larger organizations with multiple departmentsCommon in smaller to mid-sized hotels or establishments

The Front End Office Manager generally has broader responsibilities, overseeing the entire front office operations, while the Front Desk Supervisor focuses specifically on managing front desk staff and guest interactions. Both roles require customer service skills, but the manager position often demands more experience and leadership responsibilities.

What is the highest salary for an office manager?

The highest salary for an office manager can reach around $80,000 to $100,000 annually, especially for those with extensive experience, advanced skills, or working in large organizations. Salaries vary based on industry, location, and level of responsibility, with senior office managers or those in specialized fields earning higher compensation.
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Front End Office Manager jobs near you
Front Office Manager

Front Office Manager

Southern Jersey Family Medical Centers

Atlantic City, NJ

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Front Office Manager

Southern Jersey Family Medical Centers, Inc. is seeking a talented Front Office Manager to step into our fast-paced facility!

Summary: The Front Office Manager assists the Practice Manager with the administration of daily operations, including but not limited to the supervision of front office personnel and patient services.

Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with rotating Saturdays and at least one evening per week.

Position Responsibilities/Duties:

  • Provide leadership to assigned staff that reflects the mission, vision and philosophy of the organization
  • Oversee daily administrative operations and assist with process improvements
  • Assist the COO and Practice Manager in planning, organizing, staffing, managing and controlling the front-end operations of the center
  • Prepare reports requested by the COO and Practice Manager accurately and in a timely manner
  • Reports all matters related to billing, insurance updates, billing training and collections to the Patient Account Manager
  • Ensure that billing information is accurately processed and forwarded to the corporate office by the following day
  • Ensure that the center operates in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third party payers
  • Ensure compliance to all center policies & procedures along with all regulatory agency requirements, applicable federal and state and local laws, including but not limited to HIPPA, Medicare Fraud and Abuse Act, NJ DOH License Ambulatory regulations, DEPE: etc.
  • Ensure that patients are registered in a timely manner, any fees are collected prior to visit, and all patients are checked out properly at the end of each visit
  • Ensure patients, visitors and deliveries are received appropriately and proper staff notified
  • Oversee patient financial data collection and ensure its integrity
  • Establish expertise in the utilization of electronic health records as a super user
  • Monitor provider schedules to ensure optimal utilization for patient appointments
  • Ensure patient visit cycle is completed within (1) one hour
  • Ensure that staffing is monitored and maintained on a daily basis
  • Ensure the proper safeguarding and maintenance of all company records
  • Keep the COO and Practice Manager informed of any and all problems, actual and potential
  • Perform HR functions for Front End Staff: complete personnel requisitions, candidate interviewing, counsel and coach staff as appropriate, evaluate performance, etc.
  • Promote an excellent rapport with personnel in all operational departments of the company, patients, doctors, and the business/medical community at large
  • Assist with patient satisfaction activities: review patient satisfaction data and comments monthly, implement activities to improve the patient/family experience at practice, address any complaints or concerns in a timely manner
  • Assist Practice Manager with daily huddles and monthly meetings to include agenda preparation
  • Performs other duties as assigned by authorized personnel or as required to meet the needs of the practice for high quality patient care
  • Responsible for ensuring all office and IT equipment and facility are fully functioning and that any needed repairs are reported and corrected
  • Responsible for ensuring that the front operation meets and exceeds quality expectations and participates in center Q/A program

  • Bachelor's degree
  • At least 2 years of related work experience in a healthcare setting
  • Previous management experience required
  • Valid driver's license
  • Strong computer skills
  • Bilingual Spanish/English a plus
  • Excellent customer services and communication skills

Southern Jersey Family Medical Centers is an Equal Opportunity Employer.


Benefits:

Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.

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