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Front End Customer Service Manager Jobs (NOW HIRING)

Provide day-to-day support of all Front End department operations, policies, processes and ... Managing people, merchandising, inventory management, shrink control, customer service, labor ...

Provide day-to-day support of all Front End department operations, policies, processes and ... Managing people, merchandising, inventory management, shrink control, customer service, labor ...

Provide day-to-day support of all Front End department operations, policies, processes and ... Managing people, merchandising, inventory management, shrink control, customer service, labor ...

Front End Customer Service

Norwalk, CT · On-site

$17.94 - $18.44/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Provide day-to-day support of all Front End department operations, policies, processes and ... Managing people, merchandising, inventory management, shrink control, customer service, labor ...

We're looking for a Customer Service Manager who will help lead our front end and keep that Bob's experience strong every single day. What You'll Do: You'll be the go-to leader for our cashiers and ...

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time range - $15.90 - $16.90 per ...

Customer Service Manager

Sandusky, OH · On-site

$15.75 - $16.75/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time range - $15.75 - $16.75 per ...

Customer Service Manager

Lakewood, WA · On-site

$17.15 - $18.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time range - $17.15 - $18.15 per ...

New

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting seasonal range - $15.75 - $16.75 per ...

Customer Service Manager

Heath, OH · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

... customer service at all times. ESSENTIAL JOB FUNCTIONS: 1) Complete the cash and sales reports ... managers on Front End observations. 17) Maintain a void card variance check on a weekly basis. 18 ...

Customer Service Manager

Draper, UT · On-site

$18.90 - $20.40/hr

Ensures the cleanliness and sanitation of all front end areas * Stocks check stands with bags and ... Communicates openly and frequently with the Lead Customer Service Manager and Store Director

Customer Service Manager

Lone Tree, CO · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Compensation: * Starting range for full-time: ...

Service Center

Jackson, MI · On-site

$14.75 - $18/hr

Service Center Clerk Department: Front-End / Customer Service Reports To: Front-End Manager or Store Manager Position Summary: The Service Center Clerk is responsible for providing friendly ...

Customer Service Manager

Bay Shore, NY · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Customer Service Manager

Tulsa, OK · On-site

$15.75 - $16.75/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting seasonal range - $15.75 - $16.75 per ...

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Front End Customer Service Manager information

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How much do front end customer service manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for front end customer service manager in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

How much does a front end customer service manager get?

A front end customer service manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and strong communication and leadership skills are important for the role.

What does a front end customer service manager do?

A front end customer service manager oversees customer interactions at the point of sale or service, ensuring a positive experience. They handle staff supervision, resolve customer issues, and may use tools like POS systems and customer management software to improve service quality and efficiency.

What cities are hiring for Front End Customer Service Manager jobs?

Cities with the most Front End Customer Service Manager job openings:

What states have the most Front End Customer Service Manager jobs?

States with the most job openings for Front End Customer Service Manager jobs include:

What are popular job titles related to Front End Customer Service Manager jobs?

For Front End Customer Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Front End Customer Service Manager job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,379 per year, or $19.9 per hour.

FRONT END/LEAD CLERK

Saint Francis, WI • On-site

Pick 'n Save
Supermarkets and Grocery Stores • 1 - 10 employees

Full-time

Re-posted 9 days ago


Pick 'n Save rating

5.5

Company rating: 5.5 out of 10

Based on 109 frontline employees who took The Breakroom Quiz


Job description

Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum

  • Willing to work mornings, afternoons, evenings, or nights as the work demands.
  • Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
  • Store retail experience with an emphasis on customer service and front-end operations.
  • Ability to multi task and handle large workloads.
  • Effective written and oral communication skills.
  • Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
  • Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
  • Past work record must exhibit a high level of integrity and dependability.

Desired

  • Thorough experience in customer service and all phases of front-end operations.
  • Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.
  • Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.
  • Ensure safe, effective and efficient customer service is provided throughout department.
  • Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.
  • Provide training, support and follow up on all aspects of Key Retailing.
  • Coach and train customer service manager and front end supervisors.
  • Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner. 
  • Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area. 
  • Follow through on special assignments and perform any and all duties as assigned.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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