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Front Desk Jobs in Rome, NY (NOW HIRING)

Schulte

Craftsman Front Desk Agent FT/PT

Fayetteville, NY · On-site

$13.75 - $17.50/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Schulte

Craftsman Front Desk Agent FT/PT

Fayetteville, NY · On-site

$13.75 - $17.50/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or ...

Meyer Jabara Hotels

Front Desk Clerk

Verona, NY · On-site

$16 - $18/hr

Front Office Reports To: Leadership Team, General Manager Salary Range: $16-$18 Scope of Position: Operate the functional areas of guest registration, telephone services, and guest reservations to ...

Planet Fitness

Overnight Front Desk Associate

Utica, NY · On-site

$16.50/hr

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of an Overnight Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in ...

mjh

Front Desk Clerk

Verona, NY

$16 - $18/hr

Front Office Reports To: Leadership Team, General Manager Salary Range: $16-$18 Scope of Position: Operate the functional areas of guest registration, telephone services, and guest reservations to ...

Meyer Jabara Hotels

Front Desk Clerk

Verona, NY · On-site

$16 - $18/hr

Front Office Reports To: Leadership Team, General Manager Salary Range: $16-$18 Scope of Position: Operate the functional areas of guest registration, telephone services, and guest reservations to ...

mjh

Front Desk Clerk

Verona, NY

$16 - $18/hr

Front Office Reports To: Leadership Team, General Manager Salary Range: $16-$18 Scope of Position: Operate the functional areas of guest registration, telephone services, and guest reservations to ...

YMCA of the Greater Tri-Valley

RECEPTIONIST FRONT DESK

Rome, NY · On-site

$14.25 - $18.25/hr

Welcome Center Representative This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and ...

YMCA

Front Desk Welcome Center Representative

Rome, NY

$14 - $17/hr

Description Job Title: Welcome Center Representative FLSA Status: Non-exempt Job Grade: Part-Time Reports to: Membership Director Primary Function/Department: Membership POSITION SUMMARY: This ...

YMCA

RECEPTIONIST FRONT DESK

Rome, NY · On-site

$15.50/hr

Job Type Part-time Description Job Title: Welcome Center Representative Job Code: FLSA Status: Non-exempt Job Grade: Part-Time Reports to: Membership Director Revision Date: 09/09/2019 Leadership ...

Lalor Dental

Front Desk Team Member

Syracuse, NY · On-site

$16.50 - $25/hr

We are looking for qualified individuals to join our Business Team at our office in Syracuse full-time! Our Business Team Members work in our front office where they help check out patients, schedule ...

Lalor Family Dental

Front Desk Team Member

Syracuse, NY

$16.50 - $22/hr

We are looking for qualified individuals to join our Business Team at our office in Syracuse full-time! Our Business Team Members work in our front office where they help check out patients, schedule ...

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All JobsFront Desk JobsFront Desk Jobs in Rome, NY

Front Desk information

See Rome, NY salary details

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How much do front desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk in Rome, NY is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.39 per hour, depending on experience, location, and employer.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience and typically focus on customer service, communication skills, and basic computer proficiency. Employers may provide on-the-job training, making it accessible for entry-level candidates. Having a friendly demeanor and organizational skills can improve your chances of securing such a position.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

What does a front desk position do?

A front desk position involves greeting visitors, answering phone calls, managing appointments, and performing administrative tasks. It requires good communication skills, organization, and often the use of office software or phone systems. The role is typically performed in environments like hotels, offices, or medical facilities.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.
More about Front Desk jobs
What job categories do people searching Front Desk jobs in Rome, NY look for? The top searched job categories for Front Desk jobs in Rome, NY are:
What cities near Rome, NY are hiring for Front Desk jobs? Cities near Rome, NY with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Rome, NY as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,020 per year, or $14.4 per hour.

Front Desk Night Auditor

Delta Hotel by Marriott Utica

Utica, NY • On-site

$17 - $18/hr

Other

Posted 24 days ago

Job description

Delta by Marriott Utica is seeking a detail-oriented and reliable Night Auditor front desk associate to join our team in Utica, NY. 

This role combines guest service with accounting responsibilities to ensure a smooth and accurate close to each day. If you have excellent communication skills and a commitment to providing exceptional customer experiences, we invite you to apply.

This position is combination overnight front desk agent two nights per week, and serving as the backup / overnight security on the other two-three nights per week.  

Responsibilities
  • Two nights per week would serve as the primary overnight desk agent.
  • Perform night audit procedures including balancing accounts and preparing daily reports.
  • Night Audit desk shift is 11:00pm - 7:00am
  • Check guests in and out in a friendly and efficient manner during overnight hours.
  • Handle guest requests and resolve any issues that arise during the night shift.
  • Maintain accurate and organized records of transactions, reservations, and billing adjustments.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction and safety.
  • Assist with any other front desk duties as assigned by management.

Two-Three nights per week can serve as the property security. 
Back up the main desk agent those nights, help with guest requests, deliveries
Perform several property walks to check that doors are locked. 
Call managers in case of emergency or law enforcement if necessary.

Requirements
  • High school diploma or equivalent.
  • Previous experience in hotel front desk or night audit roles preferred.
  • Strong numerical and computer skills, proficiency in MS Office and hotel management software.
  • Excellent communication and customer service skills.
  • Ability to work overnight shifts and weekends as needed.
  • Attention to detail and strong organizational skills.
Benefits
  • Competitive hourly wage of $17.00 - $18.00, paid weekly.
  • Opportunities for career development and growth within the Marriott brand.
  • Employee discounts on stays at Marriott properties worldwide.
  • Supportive work environment with a focus on teamwork and excellence.
  •  
About the Company

Delta by Marriott Utica is part of the renowned Marriott International family, known globally for hospitality, quality, and innovation. Located in downtown Utica, NY, we pride ourselves on delivering outstanding guest experiences and fostering a welcoming atmosphere for both our guests and employees.

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