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Front Desk Staff Jobs (NOW HIRING)

Butler University

Front Desk Staff

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Position Description The Front Desk Staff member serves as the welcoming face of Butler Esports Park, providing excellent customer service and creating a friendly, professional environment for all ...

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Manage and supervise front desk staff * Ensure smooth check-in and check-out processes for guests * Handle guest inquiries and resolve any issues in a timely manner * Train new front desk staff on ...

Maxx Fitness Clubs

Front Desk Staff

Center Valley, PA · On-site

$13.25 - $17/hr

Front Desk Staff Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! If you are looking to share a passion for fitness, than this is the ...

The Risher Companies

Front Desk Staff

Spring, TX · On-site

$11.75 - $15.25/hr

Fitness Staff Member We are seeking a service-oriented, positive, and hard working individual with an interest in health and fitness who is also a reliable, organized, forward-thinking problem solver ...

Silverlake "The Family Place"

Front Desk Staff

Erlanger, KY · On-site

$13.75 - $17.75/hr

Member Service Staff Front Desk Attendant checks in members and welcomes with a friendly smile. They complete the entry transaction accurately and efficiently, while assuring security, program ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

Maintaining Front Desk staff schedules, hiring and training to ensure Front Desk staff coverage and punctuality, particularly with opening and closing the club on time daily * Answering telephones ...

Silverlake "The Family Place"

Front Desk Staff

Erlanger, KY · On-site

$13.75 - $17.75/hr

Description Member Service Staff Front Desk Attendant checks in members and welcomes with a friendly smile. They complete the entry transaction accurately and efficiently, while assuring security ...

Maxx Fitness Clubs

Front Desk Staff

Maumee, OH · On-site

$13.25 - $17/hr

Front Desk Staff Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! If you are looking to share a passion for fitness, than this is the ...

Maxx Fitness Clubs

Front Desk Staff

Freemansburg, PA · On-site

$13.75 - $17.75/hr

Front Desk Staff Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! If you are looking to share a passion for fitness, than this is the ...

Maxx Fitness Clubs

Front Desk Staff

Allentown, PA · On-site

$13.75 - $17.75/hr

Front Desk Staff Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team! If you are looking to share a passion for fitness, than this is the ...

Risher

Front Desk Staff

Spring, TX

$11.50 - $15/hr

As a Front Desk Attendant, you will be responsible for ensuring that members enjoy their fitness experience at the community fitness center. Customer service is our highest priority. Responsibilities:

Dave & Buster

Front Desk Staff

Manhattan, NY · On-site

$16 - $17.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster

Front Desk Staff

Staten Island, NY · On-site

$16 - $17.75/hr

Front Desk/Host Position Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate ...

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Front Desk Staff information

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How much do front desk staff jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for front desk staff in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk staff?

Front Desk Staff are employees who serve as the first point of contact for visitors, clients, or customers at a business or organization. They handle a variety of administrative tasks including greeting guests, answering phones, managing appointments, and providing information. Their role is essential for creating a positive first impression and ensuring smooth communication between clients and the rest of the organization. Front Desk Staff may also assist with clerical duties such as data entry, mail distribution, and maintaining security protocols.

What are the key skills and qualifications needed to thrive as a front desk staff member, and why are they important?

To thrive as Front Desk Staff, you need strong customer service skills, organizational abilities, and usually a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is highly beneficial. Excellent communication, professionalism, and problem-solving skills make someone stand out in this position. These qualities are crucial for creating positive first impressions, efficiently managing inquiries, and ensuring smooth front desk operations.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk Staff often encounter challenges such as handling high volumes of guests during peak times, resolving customer complaints, and managing multiple tasks simultaneously. Effective time management, maintaining a calm and professional demeanor, and developing strong communication skills are key to overcoming these challenges. Most organizations provide training and support, and teamwork with other departments can help ensure smooth operations and a positive guest experience.

What is the difference between Front Desk Staff vs Receptionist?

AspectFront Desk StaffReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, gyms, and other customer-facing settingsOffices, medical facilities, hotels, and corporate environments
Employer & Industry UsageCommonly used across various industries for front-line customer interactionPrimarily in healthcare, corporate, and hospitality sectors
Search & Comparison IntentOften searched for job roles involving customer service and administrative supportCompared for administrative, customer service, and communication skills

While both Front Desk Staff and Receptionists handle customer interactions and administrative tasks, Front Desk Staff often work in diverse settings like gyms or hotels, whereas Receptionists are more common in medical or corporate offices. The roles overlap in customer service and basic administrative duties, but the specific environment and industry can differ.

What front desk staff jobs pay the most?

Senior front desk staff roles, such as front desk managers or administrative supervisors, tend to pay the highest wages within the front desk position. Salaries increase with experience, certifications, and the size or industry of the organization, with management roles often earning higher than entry-level positions.
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Front Desk Staff jobs near you
Infographic showing various Front Desk Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.

Front Desk Staff

Indianapolis, IN • On-site

Butler University
501 - 1,000 employees
Learn more about Butler Universityexternal

$13.50 - $17.25/hr

Part-time

Posted 22 days ago

Key responsibilities

  • Greet guests and members, providing friendly and professional customer service.

  • Assist visitors with check-in, memberships, reservations, and troubleshooting gaming technology.

  • Process transactions such as memberships and merchandise sales accurately through the point-of-sale system.

Butler University rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Position Description

The Front Desk Staff member serves as the welcoming face of Butler Esports Park, providing excellent customer service and creating a friendly, professional environment for all guests. This position assists visitors with basic technology support and troubleshooting for gaming stations, peripherals, software, and facility equipment. Responsibilities also include operating the point-of-sale system, processing membership purchases and renewals, answering questions about services, and maintaining accurate transaction records. This role provides opportunities to build skills in customer service, technology, sales, event operations, and leadership while supporting additional duties as assigned.

Work Schedule

5-15 hours per week; schedule determined collaboratively

Position Responsibilities

  • Welcome guests and members with friendly, attentive service that promotes an inclusive and professional environment.
  • Assist visitors with check-in, memberships, facility policies, reservations, and general questions about Butler Esports Park.
  • Troubleshoot gaming computers, consoles, peripherals, software, and related technology to minimize disruptions and maintain a positive guest experience.
  • Process membership purchases, renewals, merchandise sales, and other transactions accurately through the point-of-sale system.
  • Maintain organized front desk records, transaction details, equipment checkouts, and guest information.
  • Clean and organize gaming stations, shared equipment, front desk areas, and other facility spaces to maintain a welcoming and professional environment.
  • Monitor the facility and gaming areas to help ensure equipment is used properly and safety expectations are followed.
  • Support events, programs, and daily facility operations while completing additional duties as assigned.

Required Qualifications

  • Must be actively enrolled as a Butler University student throughout employment. 
  • Communicate effectively with guests, members, and staff, with the ability and willingness to strengthen written and verbal communication skills. 
  • Demonstrate reliability by arriving on time, completing assigned shifts, and meeting scheduling expectations. 
  • Show a willingness to learn gaming technology, facility systems, and basic troubleshooting procedures; prior technical experience is welcomed but not required.

Preferred Qualifications

  • Previous customer service or hospitality experience may help candidates succeed in creating a welcoming and supportive environment for guests. 
  • Familiarity with basic PC troubleshooting, gaming hardware, peripherals, or software is beneficial but not required. 
  • Participation in the broader gaming ecosystem-such as esports, recreational gaming, streaming, content creation, or gaming communities-may also support success in the role.

Other Expectations

  • Maintain regular and punctual attendance.
  • Comply with University standards and policies.
  • Ensure confidentiality of information.
Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job-it's an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, national origin, or any other legally protected category.

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