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Front Desk Manager Jobs in Sun Prairie, WI (NOW HIRING)

Robert Half

Front Desk Coordinator

Madison, WI · On-site

$19 - $22/hr

We are looking for an experienced Front Desk Coordinator to support daily front-of-house operations ... Manage a multi-line phone system by answering incoming calls promptly, routing inquiries accurately ...

Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Triple Shift Entertainment

Front Desk Attendant

Madison, WI · On-site

$13 - $17/hr

Front Desk Attendant At Triple Shift Entertainment we're proud to embrace the core values of Spirit ... Manage the scheduling of bowling lanes and equipment. * Educate guests on lane availability ...

Marcus Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Hilton Madison Monona Terrace

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Hilton Madison Monona Terrace

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

The Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Marcus Hotels

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

The Marcus Corporation

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

Marcus Hotels

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

As a Front Desk Clerk, you will be responsible for delivering prompt, courteous, and professional service while managing front desk operations. Key responsibilities include: * Greeting and welcoming ...

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Front Desk Manager information

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How much do front desk manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk manager in Sun Prairie, WI is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.58 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Sun Prairie, WI?

The most popular types of Front Desk jobs in Sun Prairie, WI are:

What job categories do people searching Front Desk Manager jobs in Sun Prairie, WI look for?

The top searched job categories for Front Desk Manager jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Front Desk Manager jobs?

Cities near Sun Prairie, WI with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,914 per year, or $18.7 per hour.

Front Desk Manager

Holiday Inn Express & Suites Sauk City

Sauk City, WI • On-site

$15 - $18/hr

Full-time

Posted 21 days ago

Job description

Reports To: General Manager or Assistant General ManagerScope: Assists in managing the hotel's operations, maintaining established cost and quality standards.Establishes a positive atmosphere and guest service attitude. Primary Responsibilities:Maintains personal contact with guests and with clients and the community organizations.Maintains product and service quality standards by conducting periodic inspections, investigating complaints, and initiating corrective action.Assists in reviewing accounting and management reports.Compares actual performance to planned performance, identifies variances and initiates corrective action.Ensures adequate resources are maintained to maximize employee performance.Ensures front desk positions are filled with qualified personnel.Ensures established procedures are followed for employment/termination of staff.Maintains procedures for orientation, training, and development. Assists in reviewing and approving work schedules.Assists in monitoring and maintaining procedures for control of supplies, keys, money, and credit.Assists in monitoring and maintaining procedures for the safety of guests and personnel.Responds to all emergency situations as needed, including locating and shutting down of gas valves, water valves, fire systems, and elevators.Possesses a valid driver's license and be able to run hotel-related errands.