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Front Desk Manager Jobs in Rye, NY (NOW HIRING)

Homma Talent

Front Desk Manager

Manhattan, NY · On-site

$70K/yr

The Front Desk Manager will play a crucial part in maintaining the highest standards of service, and guest satisfaction at our hotel. Your commitment to excellence and dedication to guest service ...

Homma Talent

Front Desk Manager

Manhattan, NY · On-site

$18.75 - $24.25/hr

The Front Desk Manager will play a crucial part in maintaining the highest standards of service, and guest satisfaction at our hotel. Your commitment to excellence and dedication to guest service ...

White Lodging

Front Desk Supervisor

Teaneck, NJ · On-site

$18.75 - $24.25/hr

With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here. Responsibilities * Deliver the highest quality of guest service on every shift -- anticipating ...

White Lodging Careers

Front Desk Supervisor

Teaneck, NJ · On-site

$18.75 - $24.25/hr

With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here. Responsibilities: What You'll Do * Deliver the highest quality of guest service on every shift ...

mcr

Front Desk Manager

New York, NY · On-site

$18.50 - $24/hr

The Lexington Hotel NYC The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and ...

mcr

Front Desk Manager

New York, NY · On-site

$18.50 - $24/hr

The Sheraton Times Square The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and ...

mcr

Front Desk Manager

New York, NY · On-site

$18.50 - $24/hr

The Sheraton Times Square The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and ...

Highgate

Front Desk Manager

Manhattan, NY · On-site

$80K/yr

Front Desk Manager Requisition ID 2026-80796 Category Front Office Operations Job Location US-NY-New York Property Hyatt Regency Times Square Compensation Minimum USD $70,000.00/Yr. Compensation ...

New

MCR Hotels

Front Desk Manager

New York, NY · On-site

$72K - $80K/yr

The Lexington Hotel NYC The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and ...

MCR Hotels

Front Desk Manager

New York, NY · On-site

$70K - $78K/yr

The Sheraton Times Square The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and ...

sonesta

Front Desk Manager

Manhattan, NY · On-site

$30 - $33/hr

Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence. * Act independently as MOD, covering morning and evening shifts. * Supervise all front office ...

New

The Brix Hotel

Front Desk Manager

Manhattan, NY · On-site

$18.75 - $24.25/hr

Perform all other front desk duties and responsibilities. * Investigate and handle complaints, disturbances, emergencies, etc. during shift * Manage Employee Payroll, track attendance ADP, time edits ...

New

Marriott International

Front Desk Manager

Manhattan, NY · On-site

$70K - $78K/yr

The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that ...

Hyatt Regency Times Square

Front Desk Manager

Manhattan, NY · On-site

$70K - $80K/yr

Perform all other front desk duties and responsibilities. * Investigate and handle complaints, disturbances, emergencies, etc. during shift * Manage Employee Payroll, track attendance ADP, time edits ...

Highgate Hotels

Front Desk Manager

Manhattan, NY

$18.75 - $24.25/hr

Perform all other front desk duties and responsibilities. * Investigate and handle complaints, disturbances, emergencies, etc. during shift * Manage Employee Payroll, track attendance ADP, time edits ...

New

Royal Lahaina Resort

Front Desk Manager

Manhattan, NY · On-site

$18.75 - $24.25/hr

Perform all other front desk duties and responsibilities. * Investigate and handle complaints, disturbances, emergencies, etc. during shift * Manage Employee Payroll, track attendance ADP, time edits ...

New

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Front Desk Manager information

See Rye, NY salary details

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How much do front desk manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk manager in Rye, NY is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What cities near Rye, NY are hiring for Front Desk Manager jobs? Cities near Rye, NY with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Rye, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,382 per year, or $20.4 per hour.

Front Desk Manager

Homma Talent

Manhattan, NY • On-site

$70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description


The Front Desk Manager will play a crucial part in maintaining the highest standards of service, and guest satisfaction at our hotel. Your commitment to excellence and dedication to guest service will be integral to our continued success. As the Front Desk Manager, you will be responsible for managing all aspects of the front desk operations and delivering an exceptional guest experience. You will oversee guest registration, room assignments, and key controls while resolving any issues that arise with tact and professionalism.
Responsibilities
  • Cultivate an atmosphere where employees consistently display attentiveness, friendliness, helpfulness, and courtesy to all guests, managers, and fellow team members.
  • Respond promptly and professionally to guest requests, concerns, complaints, and accidents reported through various channels, including reservations, comment cards, letters, and phone calls.
  • Maintain a courteous and efficient approach in addressing these matters, with a strong emphasis on follow-up to ensure guest satisfaction.
  • Motivate, coach, counsel, and if necessary, discipline all front office personnel in accordance with Hotel SOPs.
  • Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
  • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Streamline the management of large guestroom turnovers, optimizing efficiency.
  • Ensure consistency in departmental opening and closing procedures to enhance guest experiences.
  • Prepare and conduct front office interviews as required, adhering to Hotel SOPs.
  • Foster employee morale and oversee the comprehensive training of front office staff.
  • Daily inspection of guest rooms, with a focus on rooms being inspected alongside supervisors on a regular basis.
  • Collaborate with the Housekeeping department to inspect all VIP rooms before guest arrivals.
  • Assist in reviewing worked hours of the front office staff for payroll compilation and ensure timely submission to the Accounting department.
  • Assist in preparing employee schedules according to business forecasts, payroll budget guidelines, and productivity requirements.
  • Foster professional working relationships and promote open lines of communication with managers, employees, and other departments.
  • Ensure the implementation of all Hotel policies and house rules, demonstrating a solid understanding of hospitality terms.
  • Ensure that all Service Standards by Position competencies for front office staff are signed off.
  • Operate pagers and radios efficiently and professionally, maintaining proper radio etiquette within the department.
  • Manage and organize large turn days, including group check-ins and check-outs.
  • Monitor room statuses, including out-of-order, out-of-service, discrepant, and showrooms, to swiftly address issues.
  • Maintain constant communication with the Guest Services team.
  • Monitor and respond to special guest requests promptly, including those from VIPs, guests with special needs, and those requiring connecting rooms.
  • Maintain and monitor "Lost and Found" procedures and policies in accordance with Hotel standards.
  • Manage the key control system for house keys to ensure security and guest safety.
  • Continuously monitor VIPs, special guests, and their unique requests, ensuring a memorable experience.
  • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs.
  • Utilize the telephone and computer system for reporting and verifying room status.
  • Ensure strict compliance with corporate Risk Management standards, including Material Safety Data.
  • Above all, maintain a relentless commitment to ensuring overall guest satisfaction and a memorable experience during their stay at our hotel.

Requirements
  • Required qualifications:
    • Bachelor's degree in Hospitality Management or related degree.
    • Previous experience in the hospitality industry.
    • Ability to communicate in verbal and written form accurately and effectively with guests and Associates
    • Supervisory experience required.
    • Experience with creating schedules, labor costing, payroll administration, and Associate performance management required
    • Ability to handle multiple tasks and work well in an environment with time constraints
    • Must be proficient in Windows, Company approved spreadsheets and word processing

  • Physical Requirements:
    • Constant standing and walking throughout the shift.
  • Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation on Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer.

Benefits
  • TN Visa provided
  • 65,000 USD Annual Gross Income
  • Accommodation provided during 1st month at the hotel
  • 2 Weeks of Vacation after 1 year
  • 7 sick days per year
  • 401(K) Company Match after 6 months
  • Medical insurance (after 60 days)
  • Flight from home city to USA

Apply