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Front Desk Manager Jobs in Colchester, VT (NOW HIRING)

Members of our front desk staff will be responsible for creating a positive member experience by ... Lead Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.

Members of our front desk staff will be responsible for creating a positive member experience by ... Lead Manager as needed. * Assist in maintaining the neatness and cleanliness of the club.

Hotel Front Desk Clerks Needed

Plattsburgh, NY · On-site

$13.50 - $16.50/hr

Quality Inn & Suites is looking for friendly and motivated Hotel Front Desk Clerks to join our team ... out process Manage reservations, cancellations, and room assignments using hotel management ...

Manage reservations, cancellations, and room assignments using hotel management software * Handle ... Maintain a clean, organized, and welcoming front desk environment Requirements: * High school ...

Manage reservations, cancellations, and room assignments using hotel management software * Handle ... Maintain a clean, organized, and welcoming front desk environment Requirements: * High school ...

Manage reservations, cancellations, and room assignments using hotel management software * Handle ... Maintain a clean, organized, and welcoming front desk environment Requirements: * High school ...

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Front Desk Manager information

See Colchester, VT salary details

$10

$19

$29

How much do front desk manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for front desk manager in Colchester, VT is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.11 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.

What job categories do people searching Front Desk Manager jobs in Colchester, VT look for?

The top searched job categories for Front Desk Manager jobs in Colchester, VT are:

What cities near Colchester, VT are hiring for Front Desk Manager jobs?

Cities near Colchester, VT with the most Front Desk Manager job openings:

Front Desk Associate

Williston, VT • On-site

$14.50 - $18.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Front Office Associate
TownePlace Suites Williston

We are hiring a Front Office Associate to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. This role is essential in ensuring a positive first impression and providing professional, efficient front desk support throughout a guest’s stay. Both 1st and 2nd shifts are available for this position, part-time/full-time. Flexible schedule and ability to multi-task a must. 

Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.

Why Join MCHG

We offer competitive wages and excellent full-time benefits, including:

  • Health, Dental, and Vision Insurance

  • Life Insurance

  • 401(k)

  • Paid Time Off (PTO)

  • Company Discounts

  • Supportive and respectful work environment

Key Responsibilities
  • Greet and welcome guests with excellent customer service

  • Manage front desk operations including check-in, check-out, and reservation management

  • Process guest payments accurately; handle cash, credit cards, and daily balancing

  • Answer all incoming calls professionally and follow company sales and service standards

  • Assist guests with room selection, room upgrades, and brand program enrollment

  • Handle room and rate changes while following hotel policies and guest needs

  • Review VIP arrivals, special requests, and ensure accurate guest notes

  • Coordinate with Housekeeping on room status and readiness

  • Provide guests with information about hotel amenities, services, and local attractions

  • Maintain clean, organized, and safe work areas at all times

  • Communicate effectively with management and all hotel departments

  • Represent MCHG positively and professionally while interacting with guests and the community

  • Follow all company policies, procedures, and safety standards

Qualifications
  • Previous front desk, hotel, or customer service experience preferred

  • Strong guest service and hospitality skills

  • Excellent verbal and written communication skills

  • Basic computer skills; ability to learn hotel PMS and reservation systems

  • Strong attention to detail, accuracy, and ability to multitask

  • Positive attitude, professional appearance, and reliable attendance

  • Ability to stand and walk for extended periods; lift 35–50 lbs as needed

  • Must be available to work a flexible schedule including nights, weekends, and holidays

MCHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.