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How much do front desk customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for front desk customer service representative in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Customer Service Representative vs Receptionist?

AspectFront Desk Customer Service RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentCall centers, retail, healthcare, hospitalityOffice front desk, clinics, hotels
Employer & IndustryVarious industries focusing on customer interactionBusinesses with physical front desks
Search & ComparisonCustomer service, client supportFront desk, administrative support

While both roles involve front-facing interactions, a Front Desk Customer Service Representative primarily handles customer inquiries, support, and service over the phone or online, often in call centers or retail settings. A Receptionist typically manages in-person visitor interactions, administrative tasks, and front desk duties in office or healthcare environments. Both roles require strong communication skills but differ in their primary interaction methods and work settings.

What does a front desk customer service representative do?

A front desk customer service representative greets visitors, answers phone calls, manages appointments, and provides information about the organization. They often use computer systems to schedule and record interactions and need strong communication and organizational skills. The role typically requires a high school diploma or equivalent and may involve working in a fast-paced environment during regular business hours.

What cities are hiring for Front Desk Customer Service Representative jobs?

Cities with the most Front Desk Customer Service Representative job openings:

What states have the most Front Desk Customer Service Representative jobs?

States with the most job openings for Front Desk Customer Service Representative jobs include:

What are popular job titles related to Front Desk Customer Service Representative jobs?

For Front Desk Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Front Desk Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,374 per year, or $16 per hour.

Aviation Front Desk Customer Service Representative - Full Time Job

Scottsdale, AZ • On-site

Atlantic Aviation FBO Services, Inc.
See more jobs at Atlantic Aviation FBO Services, Inc.external

$16.25 - $22/hr

Other

Posted 5 days ago

Job description


Aviation Front Desk Customer Service Representative - Full Time JobScottsdale, AZ
Apply Now
Why You'll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SDLin Scottsdale, AZ may be perfect for you!
Pay:$ / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations' flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you areexcitedaboutand applyfor the Front Desk Customer Service Representative job today!
Front Desk Customer Service Representative Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver's license
  • Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.
Apply Now
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