ZipRecruiter

Log In

1

Front Desk Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

Marriott Albuquerque

Front Desk Agent

Albuquerque, NM · On-site

$13.75 - $17.50/hr

Front Desk Clerk Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within ...

VIP Staffing

Front Desk Receptionist

Albuquerque, NM · On-site

$16.50/hr

As a Front Desk Receptionist, you will: * Be present at the front desk at all times during business hours with the exception of break times, during breaks is the receptionist's responsibility to ...

Vision Source

Front Desk Receptionist

Albuquerque, NM

$15 - $18/hr

Start a rewarding career at Sandia Vision Clinic as a Patient Care Coordinator (Front Desk Receptionist)! We are looking for a friendly, dependable, and organized team member who enjoys helping ...

Wyndham Hotels & Resorts

Front Desk Manager

Albuquerque, NM · On-site

$16.50 - $21.25/hr

Description We're looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Coordinator JobsFront Desk Coordinator Jobs in Rio Rancho, NM

Front Desk Coordinator information

See Rio Rancho, NM salary details

$10

$17

$22

How much do front desk coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front desk coordinator in Rio Rancho, NM is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What is a front desk coordinator?

Front Desk Coordinators are administrative professionals who serve as the first point of contact for visitors, clients, and staff at an organization. They manage front desk operations, such as greeting guests, answering phone calls, scheduling appointments, and handling basic inquiries. In addition, they may be responsible for maintaining office supplies, managing mail, and supporting other administrative tasks. Their role is crucial in creating a welcoming and efficient environment for both employees and visitors.

What does a front desk coordinator do?

A front desk coordinator or clerk is often the first person that customers encounter when visiting a business or lodging. Your responsibilities in this career revolve around communication with customers, whether it’s by phone, email, or in person. You greet people entering the establishment, answer any questions they have, and handle complaints and requests from guests. Your duties also involve administrative tasks, such as completing paperwork, managing employees, and maintaining the appointment schedule. You also process payments and take reservations in certain front desk coordinator positions.

How does a front desk coordinator typically collaborate with other departments within an organization?

A Front Desk Coordinator often serves as the first point of contact for visitors and clients, so effective collaboration with other departments is essential. They regularly communicate with HR for onboarding guests, assist facilities teams with scheduling meeting rooms, and coordinate with administrative staff to manage deliveries or special requests. This role requires strong interpersonal skills to relay messages accurately and ensure smooth daily operations. Building good relationships with colleagues across departments helps resolve issues quickly and contributes to a positive workplace environment.

What are the key skills and qualifications needed to thrive as a front desk coordinator, and why are they important?

To thrive as a Front Desk Coordinator, you need strong organizational abilities, multitasking skills, and experience with office management or administrative support, often supported by a high school diploma or equivalent. Familiarity with scheduling software, phone systems, and office productivity tools like Microsoft Office is typically required. Exceptional interpersonal skills, professionalism, and effective communication are vital soft skills for welcoming guests and supporting team operations. These abilities ensure smooth front-desk operations, positive client interactions, and efficient workflow within busy office environments.

What is the difference between Front Desk Coordinator vs Receptionist?

AspectFront Desk CoordinatorReceptionist
CredentialsHigh school diploma; some roles prefer certifications in office administrationHigh school diploma typically sufficient
Work EnvironmentOffice settings, healthcare facilities, hotelsOffice reception, healthcare clinics, hotels
Employer & Industry UsageUsed across various industries for administrative supportCommonly used in customer service and administrative roles
Primary ResponsibilitiesManaging appointments, coordinating communication, overseeing front desk operationsGreeting visitors, answering phones, basic administrative tasks

The main difference is that a Front Desk Coordinator often has additional responsibilities like managing schedules and coordinating communication, whereas a Receptionist primarily handles greeting visitors and answering phones. Both roles are essential for smooth front-office operations but differ in scope and complexity.

More about Front Desk Coordinator jobs

What are the most commonly searched types of Front Desk jobs in Rio Rancho, NM?

The most popular types of Front Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Front Desk Coordinator jobs?

Cities near Rio Rancho, NM with the most Front Desk Coordinator job openings:

Front Desk Coordinator jobs near you

Front Desk Receptionist

Southwest Womens Oncology/Optimum

Albuquerque, NM • On-site

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Front Desk Receptionist
Optimum Human + Southwest Women's Oncology | Albuquerque, New Mexico
Why This Role Matters
The front desk is where every patient and client experience begins.
Before they see a provider. Before they experience a treatment. The moment someone walks through the door or calls for the first time, they are forming an impression of this organization. That impression is shaped by the person at the front desk-how they are greeted, how their question is answered, how they feel walking away from that interaction.
At Optimum Human and Southwest Women's Oncology, we hold the front desk to the same standard as clinical care. The Front Desk Receptionist is not a gatekeeper-they are the first expression of who we are. We hire for attitude and aptitude above all else. Credentials matter, but who you are and how you grow matter more.
Who We Are
Southwest Women's Oncology (SWWO) is New Mexico's leading gynecologic oncology practice, delivering advanced cancer care with skill, courage, and compassion.
Optimum Human and Optimum Infusion extend that mission into performance medicine, infusion services, longevity, recovery, hormone optimization, medical weight loss, peptide therapies, hyperbaric medicine, aesthetics, and human performance.
Together, we operate as a single integrated platform committed to one mission:
To deliver new possibilities in medical care, human performance, and health by uniting passion, knowledge, and precision into something greater than the sum of its parts.
The Opportunity
The Front Desk Receptionist owns the patient and client experience at the point of arrival-managing check-in, scheduling, communications, billing support, and the day-to-day administrative operations that keep the front office running smoothly across a busy, multi-service medical practice.
You will work closely with:
  • Clinical providers and medical staff to ensure seamless patient flow and appointment coordination
  • The concierge and wellness teams on member check-in and service coordination
  • Billing and administrative staff on insurance verification, payment processing, and patient inquiries

You bring warmth, professionalism, and the organizational precision to keep everything moving-because patients and clients notice every detail of how they are treated.
What You'll Own
Patient & Client Experience
  • Warmly greet and check in all patients, members, and visitors upon arrival, ensuring a positive and professional first impression every time.
  • Ensure the reception area and waiting rooms are clean, organized, and stocked-maintaining the presentation standard the practice demands.

Scheduling & Appointment Management
  • Schedule and confirm patient and member appointments, assist with rescheduling, and manage calendars across medical and wellness services.
  • Coordinate with clinical and concierge staff to ensure smooth patient flow and minimize wait times.

Communication & Patient Support
  • Answer phone calls and emails promptly, providing accurate and helpful information regarding services, appointments, and billing.
  • Handle patient forms, data entry, and front office administrative tasks with accuracy and confidentiality.

Billing & Administrative Operations
  • Process payments, verify insurance information, and assist patients with billing questions or concerns professionally and thoroughly.
  • Maintain accurate records and documentation in the EHR system, supporting compliance and operational efficiency.

What Success Looks Like
First 90 Days
  • Fully trained on scheduling systems, EHR, billing workflows, and front desk protocols.
  • Consistently delivering a warm, professional patient experience from arrival through departure.
  • Strong working relationships established with clinical, concierge, and administrative teams.

First 6 Months
  • Recognized by patients, members, and colleagues as a reliable, welcoming front desk presence.
  • Managing scheduling, communications, and billing support independently and without prompting.

First Year
  • Viewed as a culture carrier and operational anchor for the front office.
  • Consistently embodying the Optimum Standard.

Who Thrives Here
We want people who bring relentless positivity, a hunger to learn, and the drive to elevate everyone around them. You will likely thrive if:
  • You take ownership rather than waiting for direction.
  • You believe details matter.
  • You enjoy solving problems and seek continuous improvement.
  • You care deeply about patients and their families.
  • You value teamwork and accountability equally.
  • You're coachable, curious, and committed to mastery.

What You Bring
Required
  • Experience working in a medical office or healthcare setting.
  • Strong customer service skills with a friendly, professional, and proactive approach.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • Proficiency in scheduling software, Microsoft Office, and electronic health records (EHR) systems.
  • Ability to maintain strict confidentiality and handle sensitive patient information with discretion.

Preferred
  • Experience in a specialty medical practice, wellness center, or concierge medicine environment.
  • Familiarity with insurance verification and patient billing workflows.

Our Culture
We act with courage and embrace accountability.
We serve with precision and hold ourselves to impeccable standards-then raise them.
We reject mediocrity and the comfort of "good enough."
We measure success not only by outcomes, but by the integrity, excellence, and humanity we bring to every interaction.
Way Better. Extraordinary by Design.
If you crave mastery, meaning, and measurable impact-welcome home.
Compensation & Benefits
  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off
  • Access to the Optimum Human Performance Center-full AI gym suite, recovery modalities, group fitness, and body composition tracking
  • Opportunity to grow within the Optimum Platform

This is a full-time, on-site position at our Albuquerque, New Mexico office.

Apply