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Front Desk Associate Jobs in West Springfield, MA

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

Elite Fitness

Front Desk

Unionville, CT · On-site

$16.94/hr

Special Skills: Strong customer service skills Responsibilities: * Membership Sales. * Greet all members & guests with a smile and wish them well as they exit the club. * Check in all members and ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Windsor, CT · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Desk Agent is the face of the hotel, and provides superior service to all guests ... Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis ...

AllerVie Health

Medical Front Desk Representative

Glastonbury, CT · On-site

$14.75 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical Front Desk Representative, Full-Time, Glastonbury, CT AllerVie Health exists to change the way people live with allergies, asthma, and complex immunological conditions. Our mission is to help ...

GI Alliance

Front Desk Coordinator (32024)

Glastonbury, CT · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Glastonbury Care Center ! We are the largest gastroenterology practice in the ...

GI Alliance

Front Desk Coordinator (32151)

Avon, CT · On-site

$18 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Avon Care Center ! We are the largest gastroenterology practice in the state of ...

GI Alliance

Front Desk Coordinator (32024)

Glastonbury, CT · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Glastonbury Care Center ! We are the largest gastroenterology practice in the ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in West Springfield, MA

Front Desk Associate information

See West Springfield, MA salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk associate in West Springfield, MA is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in West Springfield, MA?

The most popular types of Front Desk jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Front Desk Associate jobs?

Cities near West Springfield, MA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 42% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,595 per year, or $15.2 per hour.

Mass Posting - Front Desk Sales

Central Rock Gym

Hadley, MA • On-site

$16 - $21/hr

Part-time

Re-posted 15 days ago

Job description

Title: Front Desk Sales
Reports to: General Manager
Pay Range: $16 - $21/hour
Location: Hadley, MA
Please Note: We are always excited to connect with talented individuals interested in joining our team. While we may not currently have an immediate opening for this specific role at this location, we are actively building a pipeline of qualified candidates for upcoming opportunities. Applicants may be considered for future openings as business needs evolve.
About Central Rock Gym
Central Rock Gym isn't just a climbing gym - it's a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow - physically, mentally, and socially.
Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn't just the walls - it's the people who create the experience every day.
Summary:
As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new guests to the CRG community. Responsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. You will help create an outstanding CRG experience by delivering excellent customer service while supporting the growth of our membership community.
Responsibilities:
  • Greet members and guests and answer questions about the facility, programs, and memberships.
  • Actively promote and sell memberships, day passes, programs, and retail products.
  • Provide engaging tours of the facility and explain the benefits of CRG memberships and services.
  • Operate the RGP system for memberships, registrations, and sales transactions.
  • Process registrations, review all required forms and waivers, and issue climbing gear.
  • Facilitate instruction and orientation for new climbers.
  • Monitor the gym for unsafe practices and behavior not in line with fostering a welcoming environment.
  • Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
  • Answer phone calls and respond to guest inquiries.
  • Develop proficiency in top rope belaying and teach belay classes if working in a full-scale rope climbing location.
  • Support the team in maintaining a fun, welcoming, and inclusive environment.
  • Other duties as required.

Requirements:
  • Flexible schedule - ability to work nights, weekends, early mornings, and some holidays.
  • Friendly, approachable, and energetic personality.
  • Strong communication, customer service, and sales skills with the ability to confidently recommend memberships and programs.
  • Experience working with children and comfortable working around large groups of people.
  • Climbing specific knowledge is extremely helpful but not required.
  • Comfortable being at heights of 40+ feet and ability to lift up to 50 lbs. a plus.
  • Ability to multi-task and prioritize a variety of tasks.
  • Self-motivated, self-directed, and able to work both independently and as part of a team.

Apply