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Front Desk Associate Jobs in Rhinelander, WI (NOW HIRING)

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI

$15.75 - $20.75/hr

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide ...

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI · On-site

$15.75 - $20.75/hr

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide ...

ZMC Hotels, LLC

Front Desk Agent

Minocqua, WI · On-site

$14.25 - $18/hr

Regular opportunities for bonuses * $250 referral bonus for you and a referred associate * DailyPay: access to your already earned wages before payday * Opportunities for upward mobility and growth ...

ZMC Hotels

Front Desk Agent

Minocqua, WI · On-site

$14.25 - $18/hr

Regular opportunities for bonuses * $250 referral bonus for you and a referred associate * DailyPay: access to your already earned wages before payday * Opportunities for upward mobility and growth ...

All JobsFront Desk Associate JobsFront Desk Associate Jobs in Rhinelander, WI

Front Desk Associate information

See Rhinelander, WI salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk associate in Rhinelander, WI is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What cities near Rhinelander, WI are hiring for Front Desk Associate jobs?

Cities near Rhinelander, WI with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Rhinelander, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,982 per year, or $14.9 per hour.

Front Desk Agent- Full Time 3pm-11pm

The Waters of Minocqua

Minocqua, WI • On-site

$15 - $16/hr

Full-time

Re-posted 19 days ago

Job description

Description

The Front Desk Associates serves as the initial contact for guests as they check into the property and are responsibility for providing quality guest service in a welcoming and professional manner. The Front Desk Associate will also be responsible for front office operations while on duty. The primary goal of the Front Desk Associate is to meet the needs of all guests throughout their stay.


Duties/Responsibilities:

  • Ensures that each guest receives excellent service by providing a warm greeting and offering assistance.
  • Answer incoming calls to make reservations, confirmations, and room needs requests.
  • Answer questions pertaining to hotel services and registration.
  • Assist guests with needs, issues, or complaints with empathy and focus on guest satisfaction.
  • Handle and coordinate room assignments and pre-arrival requests.
  • Assist with covering gift shop and Starbucks.
  • Maintain knowledge of the property amenities, service, and local areas.
  • Settle guest accounts and collect payment.
  • Adhere to all cashiering procedures: opening, securing and balancing out shift till.
  • Maintain organization and aesthetics of front desk and lobby area.
  • Complete opening and closing procedures according to property policy.

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.

Requirements

Required Skills/Abilities:

  • Excellent verbal communication skills.
  • Excellent customer service skills.
  • Creative and effective problem-solving skills.

Education and Experience:

  • Must be 18 years of age or older.
  • High school education or equivalent, required.
  • At least one year of customer service experience, preferred.
  • Previous experience with point-of-sale systems and/or hospitality management software, preferred.

Physical Requirements:

  • Night and weekend availability.
  • Must be able to stand on feet throughout the shift.
  • Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance.
  • Must be able to climb stairs occasionally.

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