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Front Desk Associate Jobs in Portage, MI (NOW HIRING)

planet fitness

Front Desk

Battle Creek, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

planet fitness

Front Desk

Kalamazoo, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

planet fitness

Front Desk

Coldwater, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Staybridge Suites

Front Desk Agent

Kalamazoo, MI · On-site

$13.50 - $17/hr

As a Front Desk & Treat Shop Associate, you'll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced ...

BarFly

Front Desk- HopCat

Kalamazoo, MI · On-site

$13.25 - $17/hr

Remain present and attentive at the front desk, acknowledging arriving and departing guests promptly. * Use eye contact, a genuine greeting, and the question 'What brings you in today?' to ...

BR Physical Therapy

Be Seen First

Front Desk

Battle Creek, MI · On-site

$18 - $20/hr

The Front Desk role is a key position within a small team of 1-5 members, directly reporting to the Clinic Director. This role focuses primarily on administrative tasks and engaging with customers to ...

D1 Training

Front Desk

Portage, MI · On-site

$12 - $14/hr

This front desk will be seeing local athletes of all ages and levels, looking to take themselves to the next level! And you'll be the first person they see, bringing them the energy they need to MAKE ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

European Wax Center- Kalamazoo

Sales Associate

Kalamazoo, MI · On-site

$12.50 - $17/hr

As a Guest Service Associate/Front Desk Associate at European Wax Center, you're the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We'll equip you with the ...

Image Hotel Management

Front Desk Agent

Kalamazoo, MI

$14 - $15/hr

Our Avid an IHG Hotel Kalamazoo is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour ...

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Front Desk Associate information

See Portage, MI salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk associate in Portage, MI is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.44 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Portage, MI?

The most popular types of Front Desk jobs in Portage, MI are:

What cities near Portage, MI are hiring for Front Desk Associate jobs?

Cities near Portage, MI with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Portage, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $30,079 per year, or $14.5 per hour.

Front Desk

planet fitness

Battle Creek, MI • On-site

$13.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team.

Our Front Desk Team Members enjoy:

  • Flexible work schedules

  • Same-day pay

  • Paid time off

  • Promotional opportunities

  • A Free PF Black Card Membership

    • Go to any gym and bring a guest for free

    • Includes amenities such as free tanning, hydromassage & total body enhancement

  • Free CPR & trainer certifications

  • Retirement savings program with a 4% company match

  • Free Employee Assistance Program

  • Health, Dental & Vision Insurance

  • Life insurance

  • Short & Long-Term Disability

  • Volunteer opportunities in your local community

  • A fun, judgement-free environment

  • *Some benefits are exclusive to full-time team members


Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties:

  • Communicate with our members and TMs in person, by phone, and in writing.

  • Follow verbal communication. This includes communication from members, TMs, and supervisors.

  • Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.

  • Use different types of technology to service members:

  • Certify in both CPR and AED training.

  • Perform CPR and use the AED machine.

  • Use and understand our exercise equipment and be able to demonstrate its use to members.

  • Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.

    • Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.

  • Comply with all safety & sanitization guidelines.

  • Other duties assigned.


What we are looking for:

  • Service-oriented and able to resolve member concerns.

  • Basic computer proficiency.

  • Upbeat attitude.

  • Punctuality and reliability are a must.

  • Minimum High School Diploma or Equivalent

  • Initiative and strong communication skills.

  • Ability to work a flexible schedule, which may include nights, weekends, and holidays.


Physical Requirements

  • Stand and walk for long periods of time.

  • Talk and hear.

  • Use of hands and fingers to handle or feel.

  • Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.

  • The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.


EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.


What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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