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Front Desk Associate Jobs in Portage, IN (NOW HIRING)

EyeSouth Partners

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails ...

New

JSK Hospitality LLC

Front Desk Associate

Hammond, IN

$13.50 - $17.25/hr

  • Medical

  • PTO

Front Desk Associate Location: 7730 Corinne Dr, Hammond, IN 46323 About the Role Be the first point of contact for our guests. Deliver warm, efficient, brand-standard service from arrival to ...

New

CSI International

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures ...

The Facilities Group

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$16 - $20.50/hr

Front Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our ...

Equinox

Front Desk Associate, Lincoln Common

Chicago, IL · On-site

$17.05/hr

Front Desk Associate, Lincoln Common Overview OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly ...

White Lodging

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supervise front desk agents and associates -- monitoring performance, enforcing brand and service standards, and providing real-time coaching and support throughout each shift * Oversee all front ...

White Lodging Services Corp

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supervise front desk agents and associates - monitoring performance, enforcing brand and service standards, and providing real-time coaching and support throughout each shift * Oversee all front desk ...

Equinox

Front Desk Associate, Lincoln Common

Chicago, IL · On-site

$17.05/hr

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and ...

Signal Tru Brand

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

  • PTO

Associate's degree preferred. Proven experience in a front desk or administrative role. Strong communication and interpersonal skills. Professional appearance and demeanor. Ability to handle multiple ...

New

Alphabe Insight

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

  • PTO

Associate's degree preferred. Proven experience in a front desk or administrative role. Strong communication and interpersonal skills. Professional appearance and demeanor. Ability to handle multiple ...

Vision Care Associates LLP

Front Desk Receptionist

Chicago, IL · On-site

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed ...

Mac Properties

Front Desk Coordinator

Chicago, IL · On-site

$18/hr

Front Desk Coordinator Position at Mac Properties Mac Properties is a dynamic and growing private ... other Associates to ensure that all areas are well-maintained. * Reports any building hazards ...

Alphabe Insight Inc

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

  • PTO

Associate's degree preferred * Proven experience in a front desk or administrative role * Strong communication and interpersonal skills * Professional appearance and demeanor * Ability to handle ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Portage, IN

Front Desk Associate information

See Portage, IN salary details

$7

$13

$18

How much do front desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk associate in Portage, IN is $13.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $15.87 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Portage, IN?

The most popular types of Front Desk jobs in Portage, IN are:

What cities near Portage, IN are hiring for Front Desk Associate jobs?

Cities near Portage, IN with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Portage, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,088 per year, or $14 per hour.

Front Desk Associate

EyeSouth Partners

Chicago, IL • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

EyeSouth Partners rating

5.8

Company rating: 5.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails, scheduling, providing information, resolving issues, and performing administrative tasks like data entry ensuring smooth operations and excellent customer service in medical facilities. Pay Range - $18.00- $20.00/Hr. Commensurate with experience

Responsibilities
  • Greets patients warmly and verify appointment details.
  • Collects necessary documentation including ID, Insurance Cards, referral forms, etc.
  • Books, confirms, and reschedules appointments
  • Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests
  • Collects co-payments and outstanding balances; calculates patient's financial responsibility and communicates to patient; documents in practice management system.
  • Explains billing procedures
  • Responsible for entering data in an accurate manner in practice management system as well as verify that existing information is accurate.
  • Completes chart prep prior to clinic as needed (print routers, face sheets, etc.)
  • Completes medical records requests that come directly from the patient
  • Completes assigned tasks as related to the appointment rescheduling queue timely
  • Monitors and completes tasks related to appointment recall and reminder process as set by practice SOP
  • Answers phones and responds to inquiries
  • Relays messages between patients and clinical staff
  • Maintains protected health information in accordance with HIPPA/PHI guidelines
  • Handles paperwork such as consent forms and HIPAA compliance
  • Interacts with all internal and external customers in a caring and respectful manner.
  • Accepts deliveries of packages, mail, and other supplies from outside vendors.
  • Maintains a clean, organized, and welcoming reception area for all patients and visitors
  • Provides clear information about services, wait time, and policies
  • Addresses patient concerns professionally and respectfully.
  • Photocopies and faxes records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Contributes to the team effort by completing additional tasks/projects as directed.
  • Attends daily huddle and regularly scheduled team meetings
  • Participates in on-boarding and training of new front desk associates and other administrative team members as assigned.
  • May travel to different offices if needed.
Qualifications
  • High School Diploma or the equivalent years related experience required
  • Nextech/ICP experience strongly preferred
  • Minimum of 1-year medical office experience strongly preferred
  • Strong reliability with good attendance and punctuality.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.

Key Skills:

  • Strong interpersonal and communication skills
  • Attention to detail for accurate data entry and insurance verification; strong organizational skills
  • Basic understanding of healthcare insurance payors and programs
  • Ability to multitask in a fast-paced environment
  • Familiarity with healthcare regulations (HIPAA, privacy laws)
  • Basic math and cash handling
  • Excellent customer service skills

Preferred Skills:

• Understanding of medical terminology

Company Benefits

We offer a competitive benefits package to our employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package

We also offer the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What EyeSouth Partners employees say

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