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Front Desk Associate Jobs in Dedham, MA (NOW HIRING)

Spavia Natick

Front Desk Advisor

Natick, MA · On-site

$18/hr

Front Desk Associate/Receptionist Spavia Natick is seeking a positive, friendly, Front Desk Associate to join our team of skilled professionals! We are an independently owned and operated luxury day ...

Club Pilates

Front Desk / Sales Associate

Framingham, MA · On-site

$18/hr

Club Pilates is a boutique fitness concept and as such the Front Desk Associate provides exceptional customer service to our members! This role also presents Club Pilates to potential members to win ...

WeWork

Front Desk Associate, 501 Boylston St

Boston, MA · On-site

$15.25 - $19.50/hr

About the Opportunity As a Front Desk Associate, you'll be the heart and "face" of WeWork's hospitality team as the primary point of contact for our members and guests! While no one day will look ...

WeWork

Front Desk Associate, 501 Boylston St

Boston, MA · On-site

$15.25 - $19.50/hr

About the Opportunity As a Front Desk Associate, you'll be the heart and "face" of WeWork's hospitality team as the primary point of contact for our members and guests! While no one day will look ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Dedham, MA

Front Desk Associate information

See Dedham, MA salary details

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How much do front desk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk associate in Dedham, MA is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.79 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Dedham, MA?

The most popular types of Front Desk jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Front Desk Associate jobs?

Cities near Dedham, MA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Dedham, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $32,569 per year, or $15.7 per hour.

Front Desk Associate (Contractor)

Playbook

Boston, MA

$25/hr

Contractor

Posted 11 days ago

Job description

Pay: $25.00/hour
Location: Boston, MA at the vibrant  100 Summer Street
Schedule: Please include your availability when applying.
  • Primary Shifts: Monday–Friday, 4:00 PM–7:00 PM; Saturday–Sunday, 10:00 AM–2:00 PM
  • Additional Coverage Opportunities: Monday–Friday, 6:00–7:00 AM (Club Opening) and 7:00–8:00 PM (Club Closing)
Reports To: Squash Club Manager
 

Your Mission:
Your mission as a Front Desk Associate, is to serve as the face of the Summer Street Squash Club, creating a welcoming and seamless experience for every member and guest who walks through the door. You'll play a key role in delivering exceptional hospitality, supporting day-to-day club operations, and providing on-call event support to help ensure programs, round robins, tournaments, and special events run smoothly.
 
Responsibilities:
  • Provide Exceptional Member Service: Greet members, guests, and prospective members in a friendly, professional manner. Create a welcoming environment and ensure a positive first impression.
  • Manage Front Desk Operations: Answer phones, respond to emails, and assist with general inquiries. Check members and guests in and maintain accurate attendance records.
  • Support Club Scheduling: Book and modify court reservations, lessons, clinics, and programs. Assist members with registrations and scheduling questions.
  • Process Payments and Transactions: Handle membership payments, retail purchases, guest fees, and other transactions accurately. 
  • Maintain a Clean and Organized Reception Area: Keep the front desk, lobby, and common areas neat, organized, and presentable. Ensure informational materials are stocked and up to date.
  • Communicate with Members and Staff: Relay important information to coaches, management, and members. Assist with member communications regarding programs, events, and club updates.
  • Support Club Events and Daily Operations: Assist with tournaments, special events, and administrative tasks. Help ensure smooth day-to-day operations by collaborating with the club team.
Requirements:
  • High school diploma or equivalent required.
  • 1+ years of experience in customer service, hospitality, retail, front desk, or another client-facing role required.
  • Experience in a fitness club, sports facility, recreation center, private club, or hospitality environment preferred.
  • Familiarity with membership management systems and/or scheduling software strongly preferred.
  • Demonstrated ability to resolve member concerns professionally and independently.
  • Availability to work evenings, weekends, and other scheduled shifts based on business needs.
  • Ability to lift and carry up to 25 pounds and perform the physical demands of the role.
  • Must be legally authorized to work in the United States.
Key Competencies:
  • Customer Service Excellence: You create exceptional member experiences through genuine hospitality, professionalism, and strong interpersonal skills. You build positive relationships and consistently provide friendly, responsive service.
  • Communication: You communicate clearly, professionally, and proactively through both verbal and written communication. You effectively collaborate with members, guests, coaches, and the club team to ensure a seamless experience.
  • Organization & Attention to Detail: You stay organized, manage multiple priorities effectively, and maintain a high level of accuracy in scheduling, administrative tasks, and day-to-day operations.
  • Adaptability & Multitasking: You thrive in a fast-paced environment, quickly adjusting to changing priorities while maintaining composure, efficiency, and a high standard of service.
  • Technical Proficiency: You are comfortable using Google Workspace, email, scheduling platforms, and other technology to support daily club operations.
  • Reliability & Professionalism: You are dependable, punctual, and take ownership of your responsibilities. You consistently represent the club with professionalism while following through on commitments and maintaining a positive attitude.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.