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Front Desk Associate Jobs in Decatur, IN (NOW HIRING)

Sky Zone LLC

Crew Member

Fort Wayne, IN · On-site

$11/hr

Café Associate * Party Host * Front Desk Membership Sales An application is required to be considered but we understand that candidates may not have prior work experience. RESPONSIBILITIES All Crew ...

Sky Zone LLC

Crew Member

Fort Wayne, IN

$11/hr

Cafe Associate * Party Host * Front Desk Membership Sales An application is required to be considered but we understand that candidates may not have prior work experience. RESPONSIBILITIES All Crew ...

Highgate Hotels

maintenance tech

Fort Wayne, IN

... Front Desk with findings. * Perform other tasks/jobs as assigned by the supervisor or manager ... Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program ...

New

Fresh Thyme Farmers Market

frontend coordinator

Fort Wayne, IN · On-site

$16 - $20.75/hr

The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and ...

Datavant

Health Information Specialist I

Fort Wayne, IN

$98K - $98K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Wayne IN - Full-time, Mo-Fri 7:00 am-3:30pm - Front desk processing medical records requests ...

Datavant

Health Information Specialist I

Fort Wayne, IN · On-site

$98K - $98K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Wayne IN - Full-time, Mo-Fri 7:00 am-3:30pm - Front desk processing medical records requests ...

Datavant

Health Information Specialist I

Fort Wayne, IN · On-site

$91K - $91K/yr

Associate must at all times safeguard and protect the patient's right to privacy by ensuring that ... Front desk processing medical records requests - customer service * Full benefits: PTO, Health ...

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Front Desk Associate information

See Decatur, IN salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for front desk associate in Decatur, IN is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What cities near Decatur, IN are hiring for Front Desk Associate jobs? Cities near Decatur, IN with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Decatur, IN as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,591 per year, or $14.7 per hour.

Medical Office Patient Service Associate

Adams County Memorial Hospital

Decatur, IN

$16.50 - $20.75/hr

Full-time

Re-posted 8 days ago

Job description

The Medical Office Patient Service Associate plays a crucial role in the healthcare team by handling front office responsibilities such as answering calls, scheduling appointments, and managing check-in/check-out processes, including insurance collection and payment processing. Working closely with Providers and the Practice Administrator, this associate ensures accurate maintenance of patient medical records and contributes to delivering high-quality outcomes in patient care.

Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!

Requirements:

40 hours per week - First Shift

Monday through Friday from 7:30 AM to 4:30 PM

High School Diploma or GED

Front Desk/Clerical Experience Preferred