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Front Desk Associate Jobs in Decatur, IN (NOW HIRING)

DFR

Eligibility Assistant - Front Desk

Fort Wayne, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

DFR

Eligibility Assistant - Front Desk

Fort Wayne, IN · On-site

$15/hr

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...

Spectrum Health

Front Desk Clerk

Fort Wayne, IN · On-site

$13.75 - $17/hr

Associate's Degree or equivalent office administration or secretarial science * 2 years of relevant experience Secretarial or administrative support, clerical, project management, public education ...

Corewell Health

Front Desk Clerk

Fort Wayne, IN · On-site

$13.75 - $17/hr

Associate's Degree or equivalent office administration or secretarial science * 2 years of relevant experience Secretarial or administrative support, clerical, project management, public education ...

Corewell Health

Front Desk Clerk

Fort Wayne, IN · On-site

$12.75 - $15.75/hr

Associate's Degree or equivalent office administration or secretarial science * 2 years of relevant experience Secretarial or administrative support, clerical, project management, public education ...

IHG Hotels & Resorts

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM!

Pyramid Global Hospitality

Night Auditor

Fort Wayne, IN · On-site

$13.75 - $18.50/hr

We are committed to creating an environment where associates are respected, supported, and ... We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor.

Benchmark

Night Auditor

Fort Wayne, IN

$13.75 - $18.50/hr

We are committed to creating an environment where associates are respected, supported, and ... We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor.

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Decatur, IN

Front Desk Associate information

See Decatur, IN salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk associate in Decatur, IN is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What cities near Decatur, IN are hiring for Front Desk Associate jobs? Cities near Decatur, IN with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Decatur, IN as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,591 per year, or $14.7 per hour.

Eligibility Assistant - Front Desk

DFR

Fort Wayne, IN • On-site

$15/hr

Full-time

PTO

Re-posted 11 days ago

Job description

Overview

THIS POSITION IS LOCATED IN FORT WAYNE, INDIANA

Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. 

Responsibilities
  • Welcome all on-site visitors and determine nature of business
  • Review client information for accuracy
  • Assist with computer applications
  • Schedule client appointments
  • Scan documents into client case file
  • Maintain fax machines and copier functions
  • Answer and direct incoming calls
  • Maintain daily activity reports
  • Deliver outstanding customer service to all clients
Qualifications
  • Desire to help others
  • Strong customer service background
  • Ability to maintain confidentiality
  • Handle conflict in a calm manner
  • Reliable and dependable in the work place
  • Ability to multi task
  • Proven job stability
  • High School diploma or equivalent
  • Clean criminal background
  • Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.  

If you are looking for a position that could be the start of your career, apply now for immediate consideration.  

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

Employment Type: FULL_TIME

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