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Front Desk Associate Jobs in Baltimore, MD (NOW HIRING)

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Front Desk Associate information

See Baltimore, MD salary details

$7

$15

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How much do front desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk associate in Baltimore, MD is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.21 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Baltimore, MD?

The most popular types of Front Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Front Desk Associate jobs?

Cities near Baltimore, MD with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,505 per year, or $15.1 per hour.

Front Desk Associate- Coppermine Timonium

Coppermine Fieldhouse LLC

Timonium, MD • On-site

$13.50 - $17.25/hr

Full-time

Re-posted 18 days ago

Job description

POSITION SUMMARY:

Front desk teammates are responsible for delivering an exceptional customer service experience to all customers and program participants. It is important for front desk teammates to be comfortable describing all programs to guests and respond quickly and professionally in all situations.

ESSENTIAL FUNCTIONS:

  • Greet and assist all customers, potential customers, and staff in a courteous, professional and friendly manner. Be enthusiastic towards the children and their family.
  • Assist existing and prospective customer regarding their individual registration and account needs.
  • Signing new members up and handling basic billing.
  • Provide program information and requirements in an accurate and courteous manner.
  • Handles and resolves concerns and informs supervisor of unusual situations or unresolved issues.
  • Answer phone with friendly and upbeat greeting.
  • Sells snacks to customers
  • Restock snacks and drinks
  • Perform Daily Checklist for opening and closing procedures