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Front Desk Associate Jobs in Baltimore, MD (NOW HIRING)

Safe Splash swim school

Front Desk Associate

Laurel, MD · On-site

$15.35 - $18.75/hr

Training & development Front Desk Associate - SafeSplash Swim School Benefits/Perks * Flexible Scheduling * Competitive Compensation * Fun, Team-Oriented Work Environment * Opportunities to Make a ...

Gold's Gym

Front Desk Associate

Glen Burnie, MD · On-site

$10.10 - $10.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Gold's Gym

Front Desk Associate

Glen Burnie, MD · On-site

$11.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Gold's Gym

Front Desk Associate

Crofton, MD · On-site

$11.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Gold's Gym

Front Desk Associate

Bowie, MD · On-site

$11.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Gold's Gym

Front Desk Associate

Bowie, MD · On-site

$11.75/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

Gold's Gym

Front Desk Associate

Dundalk, MD · On-site

$10.10/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym ...

OTO Development

Front Desk Associate

Annapolis, MD

$13.75 - $17.75/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

OTO Development

Front Desk Associate

Baltimore, MD · On-site

$14 - $18/hr

We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out procedure, as well as, throughout the ...

Gold's Gym

Front Desk Associate OVERNIGHT

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate MUST BE ABLE TO WORK OVERNIGHT BETWEEN 12AM-5AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide ...

Gold's Gym

Front Desk Associate - 9pm-1am

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate SHIFT HOURS ARE 9PM TO 1AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along ...

Gold's Gym

Front Desk Associate - 9pm-1am

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate SHIFT HOURS ARE 9PM TO 1AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along ...

Gold's Gym

Front Desk Associate 8AM-12PM

Bowie, MD · On-site

$11.50/hr

Front Desk Associate **MUST BE AVAILABLE 8AM-12PM MONDAY-SUNDAY** The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance ...

Gold's Gym

Front Desk Associate 12-4pm

Bowie, MD · On-site

$11.50/hr

Front Desk Associate **MUST BE AVAILABLE TO WORK 12pm-4pm EVERYDAY** The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide ...

Gold's Gym

Front Desk Associate - 4am-8am

Bowie, MD · On-site

$13.50 - $17.25/hr

Front Desk Associate MUST BE ABLE TO WORK EARLY MORNINGS 4AM-8AM The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Baltimore, MD

Front Desk Associate information

See Baltimore, MD salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk associate in Baltimore, MD is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.21 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Baltimore, MD?

The most popular types of Front Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Front Desk Associate jobs?

Cities near Baltimore, MD with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,505 per year, or $15.1 per hour.

Front Desk Associate

Safe Splash swim school

Laurel, MD • On-site

$15.35 - $18.75/hr

Part-time

Retirement

Posted 5 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Training & development


Front Desk Associate – SafeSplash Swim School

Benefits/Perks
  • Flexible Scheduling

  • Competitive Compensation
  • Fun, Team-Oriented Work Environment
  • Opportunities to Make a Positive Impact on Children and Families
  • Employee Discounts/Perks
Job Summary
Are you outgoing, organized, and passionate about providing excellent customer service? SafeSplash Swim School is seeking a friendly, energetic, and sales-driven Front Desk Associate to join our team.
As a Front Desk Associate, you are one of the first points of contact for our families and play an important role in creating a welcoming and professional experience. This is a highly customer-facing position that requires strong communication skills, confidence speaking with current and prospective families, and the ability to turn inquiries into enrollments.
You will assist families with class registration, scheduling, account questions, payments, and general customer service while actively promoting SafeSplash programs and helping the location meet enrollment and retention goals.
Responsibilities
  • Greet families and swimmers in a friendly, professional, and welcoming manner
  • Provide excellent customer service in person, over the phone, through text, and via email
  • Educate prospective families on SafeSplash programs, class levels, pricing, and available services
  • Convert customer inquiries, leads, and trial lessons into enrollments
  • Conduct outbound calls and follow up with prospective and current families
  • Assist customers with selecting the appropriate classes based on swimmer needs and availability
  • Register students and manage class enrollments, transfers, cancellations, and account updates
  • Schedule and confirm lessons, evaluations, and other swim programs
  • Process payments and assist families with billing and account questions
  • Promote additional programs, services, events, and enrollment opportunities
  • Maintain accurate customer and student information within scheduling and enrollment systems
  • Communicate professionally with instructors, deck supervisors, management, and other team members
  • Assist with maintaining a clean, organized, and professional front desk and lobby area
  • Complete additional administrative and customer service duties as assigned
Qualifications
  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Sales-oriented mindset with the confidence to recommend programs and ask for enrollment

  • Friendly, outgoing, and comfortable engaging with families and children
  • Ability to handle customer concerns professionally and work toward solutions
  • Strong organization and multitasking skills in a fast-paced environment
  • Comfortable making and receiving a high volume of phone calls
  • Proficient with Microsoft Office, scheduling software, email, and other technology
  • Dependable, punctual, and able to work effectively as part of a team
  • Previous customer service, sales, front desk, hospitality, or administrative experience preferred
What We’re Looking For
The ideal candidate is more than someone who simply sits at the front desk. We are looking for someone who is engaging, proactive, customer-focused, and motivated to help grow the business. You should be comfortable starting conversations, following up with leads, explaining the value of our swim programs, and providing families with an experience that makes them want to enroll—and stay enrolled—with SafeSplash.