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Front Desk Assistant Jobs in Stevens Point, WI (NOW HIRING)

Sentry Insurance

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Sentry

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Sentryinsurance

Front Desk Attendant

Stevens Point, WI · On-site

$12.50 - $16.25/hr

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression ... * Assist guests with check-out ensuring room and services are correctly accounted and process ...

Ledgestone Hospitality LLC

Front Desk

Stevens Point, WI · On-site

$13.75 - $17.50/hr

Carry out front desk responsibilities including, but not limited to; greeting guests, performing ... * Assist in training of new staff. * Participates in and supports a positive, enjoyable work ...

Wisconsin

Front Desk Receptionist

Stevens Point, WI · On-site

$10.25/hr

Front Desk Receptionist Job Category: Student Hourly Job Profile: Student Help Job Summary: Main ... The receptionist may assist with data entry, imaging, mailings and other office projects.

The Wellness Spa

Front Desk Spa Coordinator

Stevens Point, WI · On-site

$15.75 - $20.50/hr

We are looking for a special individual to join our Spa Coordinator Front Desk Team. Job responsibilities include scheduling appointments in person and via phone calls, educating guests on spa and ...

The Wellness Spa

Front Desk Spa Coordinator

Stevens Point, WI · On-site

$15.75 - $20.50/hr

We are looking for a special individual to join our Spa Coordinator Front Desk Team. Job responsibilities include scheduling appointments in person and via phone calls, educating guests on spa and ...

The Wellness Spa

Front Desk Spa Coordinator

Stevens Point, WI · On-site

$15.75 - $20.50/hr

We are looking for a special individual to join our Spa Coordinator Front Desk Team. Job responsibilities include scheduling appointments in person and via phone calls, educating guests on spa and ...

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Front Desk Assistant information

See Stevens Point, WI salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk assistant in Stevens Point, WI is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.83 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you

Front Desk Attendant

Sentry Insurance

Stevens Point, WI • On-site

$12.50 - $16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Sentry Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

72nd of 314 rated insurance

Job description

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner.

At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming and our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team.

As our Full-time Front Desk Attendant, we'll count on you to create an exceptional first impression and luxury experience for all our guests

What You'll Do

As a Front Desk Attendant, you will:

  • Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room.
  • Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions.
  • Assist guests with check-out ensuring room and services are correctly accounted and process payments and post charges to guest accounts.
  • Balance all cash, credit card, and check transactions at the end of each shift.
  • Respond promptly to guest concerns or complaints and communicate outstanding issues that require additional monitoring or follow-up to management in a timely manner.
  • Collaborate with housekeeping and maintenance regarding room counts, room status, maintenance issues, and special requests.

What it Takes

  • Age requirement of 21+ required
  • High School Diploma or equivalent work experience
  • At least 1 year of customer service experience preferred
  • Positive and upbeat personality
  • Strong communication, multitasking and problem-solving skills
  • Ability to work nonstandard hours including nights, weekends and holidays

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

  • 401(k) plan after 1 year of service to help fund your future
  • Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
  • Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
  • Well-being and Employee Assistance programs
  • Associate discounted shift meals and golf rates

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it's served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin's burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants-The Library and PJ's - SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.

We'd love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

Who You'll Want to Contact

Talent Acquisition Specialist

Esbeidy Guevara

Esbeidy.Guevara@Sentry.com

Equal Opportunity Employer

SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

What Sentry Insurance employees say

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