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Front Desk Assistant Jobs in Rochester, MI (NOW HIRING)

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI

$20/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer ... * Assist in the coordination of in-store events and promotions, contributing to a vibrant and ...

EVRR Cardiology

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Front Desk Coordinator (Cardiology Practice)

Berkley, MI · On-site

$15 - $17.75/hr

Job Summary The Front Desk Coordinator is the first point of contact for patients and visitors at ... They communicate clearly with patients, route clinical questions promptly to the Medical Assistant ...

Clearstream

Front desk/Receptionist

Detroit, MI

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Karim Dental Group Pllc

Dental Front Desk

White Lake, MI · On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

Clearstream

Front desk/Receptionist

Detroit, MI · On-site

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Margot European Day Spa

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Spa Front Desk Coordinator | Part-Time and Full-Time

Birmingham, MI · On-site

$17 - $20/hr

Previous receptionist or front desk experience is required. Cashier-only experience does not meet ... Support daily spa operations and assist team members as needed. * Consistently uphold the spa ...

Confidential

Dental Front Desk

White Lake, MI · On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

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All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Rochester, MI

Front Desk Assistant information

See Rochester, MI salary details

$7

$13

$20

How much do front desk assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front desk assistant in Rochester, MI is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $15.91 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What job categories do people searching Front Desk Assistant jobs in Rochester, MI look for? The top searched job categories for Front Desk Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Front Desk Assistant jobs? Cities near Rochester, MI with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Rochester, MI as of July 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,814 per year, or $13.9 per hour.

Front Desk and Sales Associate Weekends

Goldfish Swim School

Rochester, MI • On-site

$12.25 - $15.50/hr

Other

Posted 4 days ago

Job description

Job Title: Front Desk and Sales Associate

Reports to: Assistant Manager - Sales

FLSA Status: Part time, Non-Exempt

Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.

Duties and Responsibilities:

Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.

Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.

Guide families through the student registration process using effective sales and customer service techniques.

Handle customer concerns and complaints professionally, with a solution driven approach.

Assist families with merchandise and vending purchases.

Make calls to resolve open account issues with professionalism and care.

Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.

Enforce safety rules and administer first aid when necessary.

What We’re Looking For:

A natural communicator who is comfortable on the phone and in person with families of all backgrounds.

Comfortable learning new software - we’ll train you on our systems.

Organized, dependable, and proactive about following through on tasks and commitments.

Previous customer service or administrative experience preferred.

Basic computer skills.

Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.

Must be available for evening and weekend shifts.

What Success Looks Like:

Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.

Enrollment numbers grow because follow-up is consistent and conversations are genuine.

The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.

Families feel confident they’re in the right place from their very first interaction.

Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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