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Front Desk Assistant Jobs in Rochester, MI (NOW HIRING)

Refresh Dental

Front Desk Coordinator

Warren, MI · On-site

$15.50 - $20/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Warren, MI Job Type: Part-time About Us At our practice, patient care isn't just what we do-it's who we ...

Shelby Dental Care

Front Desk Coordinator

Shelby, MI · On-site

$14.75 - $19.25/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Dental Care of Michigan - Shelby Twp., MI Job Type: Full-time About Us At our practice, patient care isn't just what we do ...

Refresh Dental

Front Desk Coordinator

Center Line, MI · On-site

$15.25 - $19.75/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who ...

Refresh Dental

Front Desk Coordinator

Center Line, MI · On-site

$15.25 - $19.75/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who ...

Refresh Dental

Front Desk Coordinator

Center Line, MI · On-site

$15.25 - $19.75/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who ...

Refresh Dental

Front Desk Coordinator

Center Line, MI · On-site

$15.25 - $19.75/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Center Line, MI Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... including Assistant Manager and Membership Sales Manager positions as we continue to expand ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... including Assistant Manager and Membership Sales Manager positions as we continue to expand ...

Highgate Hotels

Front Desk Agent

Livonia, MI · On-site

$13.25 - $16.75/hr

Front Desk Agent Requisition ID 2026-77967 Category Front Office Operations Job Location US-MI ... Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ...

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Front Desk Assistant information

See Rochester, MI salary details

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How much do front desk assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for front desk assistant in Rochester, MI is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $15.91 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What job categories do people searching Front Desk Assistant jobs in Rochester, MI look for? The top searched job categories for Front Desk Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Front Desk Assistant jobs? Cities near Rochester, MI with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Rochester, MI as of June 2026, with employment types broken down into 73% Full Time, 23% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,814 per year, or $13.9 per hour.
Front Desk Coordinator

Front Desk Coordinator

Refresh Dental

Warren, MI • On-site

$15.50 - $20/hr

Part-time

Dental, Retirement, PTO

Posted 7 days ago

Job description

Overview
Front Desk Coordinator - Be the First Smile Patients See!
Location: Refresh Dental - Warren, MI
Job Type: Part-time
About Us
At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 8:45am-5pm
Wednesday: 8:45am-5pm
Thursday: 8:45am-5pm
Your Role as a Front Desk Coordinator
As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
  • Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
  • Perform administrative duties such as sorting mail, scanning documents, and photocopying.
  • Answer phone calls, provide information, and schedule, verify, and confirm appointments.
  • Clearly explain dental procedures, policies, and services to patients.
  • Present financial arrangements and policies to patients while maintaining professionalism and empathy.
  • Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

What You'll Need to Succeed
  • High School Diploma or equivalent (Associate's degree preferred).
  • 1-5 years of customer service, insurance, or dental experience preferred.
  • Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
  • Strong communication, organizational, and multitasking skills.

Why You'll Love Working With Us
  • Paid Time Off: Competitive PTO that grows with your career.
  • Comprehensive Benefits: Including 401(k).
  • Career Growth: Access to continuing education and development opportunities.
  • Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
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