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Front Desk Assistant Jobs in Flowood, MS (NOW HIRING)

GI Alliance

Front Desk Coordinator (31811)

Flowood, MS · On-site

$13.75 - $17.75/hr

GI Alliance is seeking an experienced Front Desk Coordinator I . Duties of this position include, but are not limited to, the following: Position purpose Performs various clerical duties for office ...

Surgery Partners

Front Back Office Coordinator

Madison, MS · On-site

$13.50 - $17.50/hr

Front/Back Office Coordinator SUPERVISION RECEIVED : Direct supervision from Practice Administrator ... check in desk. * Assist with maintaining a pristine office. * Maintain a neat and clean work ...

Hinds County Human Resource Agency

Be Seen First

Scheduler

Jackson, MS · On-site

$13 - $15/hr

Greet clients and assist them with booking future appointments. Contact clients two days before ... Monitor IT Front Desk scheduling system daily. Send reminder cards to patients about upcoming ...

Revel Staffing

Medical Receptionist

Jackson, MS

$50K - $75K/hr

... front desk operations, patient registration, insurance verification, payment collection, and ... Process cash, check, and credit card payments * Assist with billing questions, payment issues, and ...

Sky Zone LLC

Crew Member

Jackson, MS

$10.50 - $13.75/hr

Front Desk (Sales) * Greet and check in guests efficiently. * Assist with waivers, ticket purchases, and memberships. * Serve as a brand ambassador by recommending memberships or enhancements that ...

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How much do front desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk assistant in Flowood, MS is $12.65, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $14.52 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Coordinator (31811)

GI Alliance

Flowood, MS • On-site

$13.75 - $17.75/hr

Other

Re-posted 24 days ago

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

648th of 898 rated healthcare providers

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I .
Duties of this position include, but are not limited to, the following:
Position purpose
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
Responsibilities/Duties/Functions/Tasks:

  • Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • Check-in patients upon arrival at the office as well as check-out upon departure.
  • Obtain accurate information from patients and ensure all registration forms are complete.
  • Collect patient and insurance payments and reconcile charges on a daily basis.
  • Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
  • File records in appropriate sections of patient charts in EMR.
  • Prepare patient charts in advance and scan documents into charts in EMR.
  • Transcribe letters and create forms as needed.
  • Maintain files and records in a confidential manner.
  • Maintain organization and efficiency of front office, including office supply inventory.
  • Maintain patient confidentiality.
  • Perform other related duties as directed or assigned.
Qualifications
Education: High school diploma or GED.
Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
Requirements for Level I Status:
  • Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
  • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements:
  • Knowledge of clinic policies and procedures.
  • Knowledge of computer programs and applications.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Skill in operating office equipment
  • Skill in handling paperwork/filing adequately.
  • Skill in handling incoming phone calls and triaging appropriately.
  • Skill in written and verbal communication.
  • Ability to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to flexibly respond to changing demands.
  • Ability to organize and prioritize tasks effectively.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran

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