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Front Desk Assistant Jobs in Collins, MS (NOW HIRING)

Forrest General Hospital

PASER

Hattiesburg, MS · On-site

$12.50 - $16.25/hr

The PASER occupies and manages the front desk. This includes, but is not limited to, politely and ... The Paser will assist patients in and out of the clinic as needed, including assisting patients ...

Forrest General Hospital

PASER

Hattiesburg, MS · On-site

$12.50 - $16.25/hr

The PASER occupies and manages the front desk. This includes, but is not limited to, politely and ... The Paser will assist patients in and out of the clinic as needed, including assisting patients ...

Hanger, Inc.

Patient Access Coordinator

Hattiesburg, MS · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area * Patient Intake: Verify and update patient demographics and ...

Hanger, Inc.

Patient Access Coordinator

Hattiesburg, MS · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. * Patient Reception: Greet and assist patients upon arrival ...

Extra Space

Assistant Store Manager

Hattiesburg, MS · On-site

$14.30/hr

  • Medical

  • Retirement

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Front Desk Assistant information

See Collins, MS salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front desk assistant in Collins, MS is $12.51, according to ZipRecruiter salary data. Most workers in this role earn between $10.00 and $14.38 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Collins, MS?

The most popular types of Front Desk jobs in Collins, MS are:

What cities near Collins, MS are hiring for Front Desk Assistant jobs?

Cities near Collins, MS with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Collins, MS as of August 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 100% In-person job distribution, with an average salary of $26,012 per year, or $12.5 per hour.

Front Office Manager-Candlewood Suites Hattiesburg, MS

Blue Sky Hospitality Solutions

Hattiesburg, MS • On-site

Full-time

Re-posted 8 days ago

Job description

Front Office Manager Candlewood Suites

Job Summary
The Front Office Manager ensures exceptional guest service standards during all points of contact, including arrival, departure, and in-house experiences. This role oversees front desk operations through effective training, staffing, supervision, and supply management while proactively monitoring guest service scores, feedback, and brand compliance.

Experience & Qualifications

  • Minimum 2 years of front desk leadership experience.

  • Hyatt systems experience preferred (Opera, Colleague Advantage).

  • High school diploma or equivalent required; Associate's degree or higher preferred.

  • Proficiency in PMS systems, computer literacy, and financial management.

  • Strong knowledge of loyalty programs, cash/credit handling, and hospitality law.

  • Excellent communication skills, both written and verbal, with the ability to manage conflict with patience, tact, and diplomacy.

  • General knowledge of local attractions and transportation.

Core ResponsibilitiesPeople & Training

  • Foster a positive work environment that supports growth and development for all team members.

  • Provide hands-on training and ensure all employees complete brand-required certifications.

  • Encourage cross-training across hotel departments for full operational understanding.

  • Promote a culture of respect, teamwork, and professional growth.

Guest Service & Communication

  • Ensure seamless communication and follow-up on guest needs, VIP upgrades, and group arrivals.

  • Monitor guest feedback (SALT, surveys, reviews) and ensure timely follow-up per brand guidelines.

  • Maintain lobby, PBX, and front office areas at all times in alignment with cleanliness and presentation standards.

  • Deliver service levels that meet or exceed brand averages, targeting continuous improvement.

Operations & Financial Controls

  • Manage departmental expenses and labor within forecasted budgets; control overtime.

  • Implement resource allocation plans and monitor labor reports for efficiency.

  • Contribute to revenue maximization through upselling, loyalty enrollments, and sell-out efficiency.

  • Support QA inspections, brand audits, and ensure compliance with all brand and franchise standards.

Safety & Compliance

  • Certify team members in required safety procedures and emergency protocols (CPR, evacuation, fire panel, shut-off valves, etc.).

  • Conduct regular safety checks, including shuttle operations.

  • Ensure compliance with federal, state, and local employment and workplace safety laws.

Leadership & Administration

  • Act as Manager on Duty as scheduled.

  • Interview, hire, train, coach, evaluate, and discipline front office staff.

  • Conduct performance reviews in a timely manner.

  • Prepare forecasts, reports, and assist in budget development.

  • Coordinate with other hotel departments to ensure smooth operations and guest satisfaction.

  • Maintain AAA and brand quality standards.

Physical Demands & Work Environment

  • Ability to stand and walk for extended periods (75%+ of shift).

  • Some lifting may be required.

  • Flexibility to work varying schedules, including nights, weekends, and holidays based on business needs.

  • Attendance at scheduled meetings and training sessions is required.

Other Requirements

  • Ability to make quick, sound business decisions with good judgment.

  • Strong organizational skills and ability to prioritize in a fast-paced environment.

  • Demonstrated ability to build strong relationships with guests, employees, and sales teams.

  • Commitment to maintaining brand reputation and guest satisfaction at the highest level.

Equal Opportunity Statement

Blue Sky Hospitality Solutions is an Equal Opportunity Employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

Acknowledgment

I have reviewed and understand the responsibilities and requirements outlined above. I accept and agree to perform the duties of this position.