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Front Desk Assistant Jobs in Exton, PA (NOW HIRING)

Altitude Trampoline Park

Front Desk

Wilmington, DE

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Gulph Creek Hotels

Front Desk Supervisor

King Of Prussia, PA · On-site

$16.50 - $21.50/hr

Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to ... Remain calm and alert in emergency situations, ensuring guest and team safety * Assist with ...

Advocare LLC

Front Desk

Philadelphia, PA · On-site

$13.75 - $17.50/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

The Rittenhouse Hotel

Front Desk Manager

Philadelphia, PA · On-site

$17.25 - $22.25/hr

Front Desk Manager Manage front desk operations to ensure staff meets company operational standards ... Front Office Manager - Rooms Division Manager - Assistant General Manager Essential job functions:

Advocare LLC

Front Desk

Philadelphia, PA

$13.75 - $17.50/hr

Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office ...

Advocare LLC

Front Desk

Philadelphia, PA · On-site

$13.75 - $17.50/hr

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and ...

SNI USA Inc

Medical Front Desk

Philadelphia, PA · On-site

$18 - $20/hr

Job Title: Medical Front Desk Receptionist / Scheduler Location: Philadelphia, PA Industry ... Manage provider schedules and coordinate Medical Assistant visits per internal processes * Schedule ...

Hilton Worldwide Holdings

Front Desk Manager

Philadelphia, PA · On-site

$17.25 - $22.25/hr

Front Desk Manager Manage front desk operations to ensure staff meets company operational standards ... Potential Career Path Front Office Manager - Rooms Division Manager - Assistant General Manager ...

Madison Apartment Group

Front Desk Attendant

Conshohocken, PA · On-site

$12.75 - $16.50/hr

Position: Front Desk Attendant We are seeking an enthusiastic and customer-focused Front Desk ... Greet and assist residents, guests, vendors, and delivery personnel in a courteous and professional ...

Hotel Warner

Front Desk Supervisor

West Chester, PA · On-site

$16 - $20.75/hr

Address guest inquiries, concerns, and service issues with professionalism and care. * Assist with scheduling, training, coaching, and performance support for front desk staff. * Coordinate with ...

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How much do front desk assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for front desk assistant in Exton, PA is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $16.68 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you

Residential Consultant/Front Desk Attendant

Madison Apartment

Conshohocken, PA • On-site

$12.75 - $16.50/hr

Other

Medical, Retirement, PTO

Posted 25 days ago

Job description

Join Our Dynamic Team!
At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.
Position: Residential Consultant/Front Desk Attendant
We are seeking an enthusiastic, customer-focused Residential Consultant/Front Desk Assistant to join our team. This hybrid role divides time between front desk duties and leasing responsibilities.
In this role, you will be the first point of contact for all prospective and current residents, guests and vendors playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.
Key Responsibilities:
Leasing:
  • Provide exceptional customer service, creating a welcoming environment for residents and guests.
  • Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
  • Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
  • Assist in planning and participating in resident functions and community events.
  • Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
  • Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
  • Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
  • Assist in managing site social media platforms and maintain accurate resident records.
  • Complete lease applications, verify applications, and notify prospective residents of decisions.
  • Organize and file appropriate reports, leases, and paperwork.
Front Desk:
  • Greet and assist residents, guests, vendors, and delivery personnel in a courteous and professional manner
  • Manage resident and guest access to the building
  • Assist residents with on-site deliveries and package retrieval
  • Organize, log, and accept packages for residents and management office staff
  • Reserve amenity spaces and coordinate freight elevator scheduling for resident move-ins, move-outs, and deliveries
  • Enter resident maintenance requests and work orders into the property management system
  • Provide resident assistance during lockout situations by following established community procedures
  • Monitor building activity and report emergencies or unusual incidents to management immediately
  • Contact the management team and/or appropriate vendors in the event of emergencies, including elevator shutdowns, HVAC outages, or other building-related issues
  • Maintain accurate records, logs, and reports as required
  • Ensure the front desk and lobby areas remain clean, organized, and professional in appearance
Qualifications:
  • Minimum of two years of sales/leasing experience preferred.
  • Previous front desk, concierge, hospitality, customer service or residential property experience preferred.
  • Demonstrated experience delivering exceptional customer service.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
  • High School Diploma or equivalent required; Real Estate License preferred.
Why Madison Apartment Group?
  • Comprehensive health coverage and benefits.
  • Company matched 401(k) Retirement Plan.
  • Opportunities for professional growth and development.
  • Paid vacation, sick, and holiday time.
  • Employee rental discounts.
  • Paid new parent leave.
  • A supportive and inclusive company culture.
  • Tuition reimbursement programs.

If you are a proactive and detail-oriented residential consultant/front desk attendance looking to make a positive impact in a dynamic environment, we encourage you to apply!
Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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