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Front Desk Agent Jobs in Portland, OR (NOW HIRING)

Canterbury Hotel Group

Front Desk Agent

Portland, OR · On-site

$16 - $16.25/hr

**Front desk evening shift 3 pm-11 pm** JOIN OUR TEAM !! We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique ...

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: * Register and assign ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique ...

MKM Hotels

Front Desk Clerk

Beaverton, OR · On-site

$14.50 - $18/hr

Job Type Part-time Description Front Desk Agent (Full-Time) Join our dynamic team as a Part-Time Front Desk Agent, where you will be the welcoming face of our hotel, providing exceptional service to ...

MKM Hotels

Front Desk Clerk

Beaverton, OR · On-site

$14.50 - $18/hr

Front Desk Agent (Full-Time) Join our dynamic team as a Part-Time Front Desk Agent, where you will be the welcoming face of our hotel, providing exceptional service to our guests. This role offers a ...

VUE VENTURES LLC

Front Desk Clerk

Beaverton, OR · On-site

$14.50 - $18/hr

Description Front Desk Agent (Full-Time) Join our dynamic team as a Part-Time Front Desk Agent, where you will be the welcoming face of our hotel, providing exceptional service to our guests. This ...

MKM Hotels

Front Desk Agent

Beaverton, OR · On-site

$17/hr

Job Type Full-time, Part-time Description Seeking an engaging, hospitable professional to join our growing team as a Front Desk Agent at our centrally located Comfort Inn & Suites Beaverton ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Portland, OR

Front Desk Agent information

See Portland, OR salary details

$9

$16

$22

How much do front desk agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk agent in Portland, OR is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.37 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What are the most commonly searched types of Front Desk Agent jobs in Portland, OR?

The most popular types of Front Desk Agent jobs in Portland, OR are:

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For Front Desk Agent jobs in Portland, OR, the most frequently searched job titles are:

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The top searched job categories for Front Desk Agent jobs in Portland, OR are:

What cities near Portland, OR are hiring for Front Desk Agent jobs?

Cities near Portland, OR with the most Front Desk Agent job openings:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Portland, OR as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,555 per year, or $16.6 per hour.

Front Desk Agent

Canterbury Hotel Group

Portland, OR • On-site

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

**Front desk evening shift 3 pm-11 pm**
JOIN OUR TEAM !!
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service we’d like to meet you. Hotel experience is a plus but is not required. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills
  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like Opera,
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

Job Type: Full-time
Salary: $16.00 - $16.25 per hour
Benefits:
  • 401(k) matching
  • Dental Insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Schedule:
  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:
  • Bonus pay

Experience:
  • Hotel Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Shift availability:
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location:
One location